Eat Tokyo Tonkotsu ya Reviews Summary

Food Quality

Pros:

• "The food arrived quickly and was delicious."
• "Food was honestly amazing probably the best Japanese food on all the places I’ve been!"
• "The food was really good and I finally got the dish that I've been looking for for nearly a year! Tsukemen!"
• "The Tonkotsu was one if the best I have ever tasted in London!"
• "Delicious!! We loved this Eat Tokyo. Really welcoming and helpful staff who were attentive."

Cons:

• "Just my one pet peeve which was finding foam around the ramen broth."
• "The noodles were clumped together and stuck."
• "Very miserable with the toppings for the ramen. One was almost empty."
• "Today i went again only to find out the ramen is not the same anymore, charsiu is too dry and not much taste."
• "Sadly the quality is not what it once was. Ordered the Salmon and Tuna Rice box and the tuna was not fresh and dry."

Service

Pros:

• "The service was incredibly friendly."
• "Fast and polite service which is a plus."
• "The staff were all so nice and friendly and I had some really beautiful conversations."
• "Service was friendly and quite quick after I was seated."
• "Service was excellent! Manager David and his team was exemplary."

Cons:

• "Service is sloppy, they mix up our orders of different soup richness and noodle hardness."
• "Too bad, now i have to find another ramen place in London."
• "Service was poor they got the order wrong and then pressured us to leave the restaurant multiple times while we were eating."
• "The service was terrible. They forgot multiple parts of our order and then didn't seem in particular rush to resolve it."
• "The male manager is the rudest human being i have ever met - we just finished the meal and we got told to get out."

Atmosphere

Pros:

• "The atmosphere cosy, loud and filled with people who came to enjoy good food in an authentic place."
• "The chilled music gave the place a very peaceful atmosphere, my heart was warm!"
• "Atmosphere: a bit quiet on a Monday night but it looked like a vibrant enough place when it is at full capacity!"
• "The place is not too big, so better to book a table before coming especially on the busy dining time."
• "The atmosphere is lovely, unlike McDonalds. Alongside this, the decoration is just right, not too much but not too little."

Cons:

• "The restaurant is lacking proper ventilation, it feels humid inside and has a weird smell."
• "The restaurant is small inside, narrow and long like the dimensions of a canal boat."
• "The restaurant is very small, had to cram into a super tiny table by the window with barely any space to eat."
• "The service was terrible. They forgot multiple parts of our order and then didn't seem in particular rush to resolve it."
• "Sadly the quality is not what it once was. Ordered the Salmon and Tuna Rice box and the tuna was not fresh and dry."

Pricing

Pros:

• "Eat Tokyo never lets me down with the variety of food choices and decent pricing."
• "Also price was really really good for the taste and for being a place in London!"
• "To my surprise, a 1/2 pint FRESH Asahi is only £3.80, while a regular latte from next door cafe shop is £4.50!!"
• "With this reasonably price, you can taste the real Japanese taste, thank you Eat Tokyo."
• "The price was very decent for the quality and also the location. We will definitely be going back."

Cons:

• "Take care with the price since they add 10% service fee."
• "Very miserable with the toppings for the ramen. One was almost empty."
• "Too expensive for the poor quality."
• "The quality of their food has declined significantly since last year... Prices have gone up a lot (e.g. £16 -> £25 for Ikura Ju) as well."
• "The food next door at Chisou (although more expensive) is a lot tastier and more authentic."