The Wheatsheaf Reviews Summary

Food Quality

Pros:

• "Food and drink could not be faulted with a good range of dishes cooked and presented superbly."
• "The food was amazing and the service was very good."
• "The food is amazing and a great selection of dishes."
• "Steak & Ale pudding for main course which was legendary..."
• "The main course was very nice and the roast chicken very nicely cooked."
• "Bang bang chicken salad and fish & chips were excellent."
• "The food was so delicious and all the drinks were flowing."

Cons:

• "Now they 'offer' 2 bland full vegan options."
• "We ordered the special lamb sunday roast and I’ve never had such overcooked lamb in my life."
• "Pork was really tough, potato’s were hard and not crispy, small ball of stuffing which tasted frozen."
• "The food left much to be desired. I had to bathe the burger in ketchup to spark some flavour as well as the fries."
• "Some of the food was disappointing and not as described."
• "Boil in the bag pre-prepared food."
• "Food lacked basic seasoning."

Service

Pros:

• "The staff are really friendly and helpful."
• "The staff were very attentive and provided great service."
• "Nice service, great set up and clean."
• "Service was great with staff helpful and engaging."
• "Staff friendly, helpful and attentive."
• "The staff were lovely, making sure we got to our table on time despite the place being very busy."
• "The staff are jolly and helpful."

Cons:

• "Two of their staff who clearly didn’t make our dog feel too welcome."
• "Last night we were pointed to a table in the restaurant (not shown) received menus 10 mins later then it took 25 mins for anyone to ask if we wanted a drink."
• "Although the service was slow, especially waiting for dessert."
• "The service was unacceptably slow."
• "Food and atmosphere was lovely but the service was awful."
• "Staff fairly humourless."
• "Serving staff untrained."

Value

Pros:

• "Prices are very reasonable & great atmosphere."
• "For 2 alcoholic drinks 2 roast, 3 sides and a starter was only £70!!"
• "The menu is varied (not a fishy place) but the quality oh s excellent at a great price point."
• "Absolutely delicious food. Good variety and good portions."

Cons:

• "Verrrry expensive, not worth it at all unfortunately."
• "Prices are rather high but it is deepest Surrey..."
• "Fish and chip portion is small."
• "Very average Sunday roast which is a shame as its a nice pub with good atmosphere."

Ambiance

Pros:

• "Great atmosphere and excellent food made the perfect venue for my Birthday."
• "Great vibe."
• "It’s a great pub with good space to dine, have a quick meal, a drink and park."
• "Lovely setting in the dining room and garden."
• "The location is good and ambiance wise the beer garden out back and the outside area in the front are very nice for a beer."
• "Space at back open air but covered."
• "Charismatic pub right on Esher Green with particularly appealing gardens."

Cons:

• "The music pings from the tiny speakers."
• "We were seated in the 'bar area' which was simply a cacophony of loud drunks."
• "The moisture/humidity (no ventilation) is bad."

Staff Attitude

Pros:

• "Polite, courteous and happy to serve."
• "Staff very friendly and nothing was too much trouble."
• "A special mention for Morgan who was fantastic and looked after us perfectly."
• "He constantly came to check on us and made all our demand come true."
• "When the staff are friendly, helpful, smile and also make conversation."
• "The staff were very welcoming and attentive."
• "Our server Hannah was polite and efficient, really couldn’t ask for anything more."

Cons:

• "It’s a shame as there are so many hard workers desperate for a job and the staff we met last night really couldn’t have cared less about keeping the pubs customers happy."
• "Staff fairly humourless."
• "Serious attitude problem that is rife throughout the staff."
• "The staff are incredibly obnoxious and rude and are without doubt the main problem here."
• "Staff neglected our table."
• "We all agreed that we felt purposely ignored."
• "Although on arrival we were told it may all be booked out so we couldn't eat in the main hall or the garden in the back."

Facilities

Pros:

• "Good amount of parking, outdoor seating and nice toilets."
• "Own car park at rear."
• "The outdoor terrace at the front is great for catching some sunshine."
• "Nice building with high ceilings."
• "Excellent walled beer garden."
• "Offering a relaxed and welcoming pub setting with sofas and a fire place, adjoined by a stylish dedicated restaurant with tall ceilings."
• "Easy parking."

Cons:

• "Don't attempt to park here, just go straight to a car park in Esher centre."
• "Sports car parked in disabled bay."
• "VERY limited parking and all the surrounding roads are double yellow and permit parking only."
• "One point to consider is the pub car park was full so you might have to find a space on the green or in the civic centre car park off the High Street."