Alice House Queen's Park Reviews Summary

Category: Gastropub London

Address: 53-55 Salusbury Rd, London, NW6 6NJ, United Kingdom

Phone: +442076240008

Rating: 4.3
based on 150 reviews.

Atmosphere & Ambience

Pros:

  • "It was an amazing night with a lovely atmosphere."
  • "The food was delicious, reasonably priced drinks and a nice relaxed ambience for a lazy Sunday."
  • "Amazing place, the vibe is perfect to go there for a few drinks and chill out, great range of music also as well as surprisingly good food."
  • "Drinks were fairly priced and the atmosphere was brilliant."
  • "The ambience is relaxed gentleman's club with nicely presented craft ales on tap, discreet non pushy staff."
  • "The place has a really nice vibe and great tunes at a loud but manageable volume."
  • "Beautiful soulful place and incredibly warm and cosy atmosphere with the great people that work here and loads of positive vibes."

Cons:

  • "Lacking in any atmosphere especially for Sunday lunch."
  • "It’s very loud and you can barely hold a conversation when the music is on."
  • "Poor lay out. Music is too loud. Tables are too close to the bar. No feng shui has been thought about at all."
  • "Bit loud though, not conducive for conversations."
  • "Music does get a bit loud in the evening in the main bar area making it a bit difficult to converse over a large table."
  • "No ventilation and is sooooo hot inside."
  • "Not impressed. I live locally and have come for drinks a couple of times but it’s got a snobb-ish vibe to it."

Food & Drink

Pros:

  • "The coffee were great."
  • "Food is fresh, tasty and well presented."
  • "If you want to have an amazing food (you have to try the hake fillet!!), lovely staff, fantastic atmosphere, a DJ playing great music...you can't ask for more!!"
  • "The cauliflower was soo delish. Mackerel, steaks and burgers are damn good."
  • "They had such good wine choices, along with healthy dinner options."
  • "The Coley fish dish was fabulous and exceeded my expectations."
  • "Delicious brunch - the baked eggs with aubergine and feta were really good."

Cons:

  • "Prices are also way too high for the quality."
  • "The food is overpriced, they always seem short staffed."
  • "The food is decent but not the best."
  • "Nice atmosphere but terrible food."
  • "Steak was almost inedible (cheap flank steak grilled over flame)."
  • "Such a tiny plate of seabream should NOT be £18."
  • "The food though is far from great."

Service & Staff

Pros:

  • "Staff, Leana in particular are amazing, friendly and very chilled out."
  • "Fantastic all staff were really helpful and made our special occasion extra special."
  • "The staff are attentive, hardworking and quick on their feet."
  • "An excellent bar in the heart of Queens Park, with a good selection of beers, ales, wines and cocktails."
  • "They care about covid safety and made sure all the processes were in place."
  • "The staff is super friendly and makes you feel like home."
  • "The staff were very welcoming and went above and beyond to help."

Cons:

  • "There is a bit of a wait on service; they aren't the fastest with bringing out the food or letting you pay the bill."
  • "Sadly waited 20 minutes and no drinks, returned to the bar to find the bartender and staff having a lovely chat and hadn’t even started making the drinks at all."
  • "The service is unbearably slow though, even when it isn't busy."
  • "Our waiter had no idea what he was doing, despite the fact the place was near enough empty."
  • "Customer service is ridiculous! Tried to make a booking and failed to get confirmation for three days."
  • "The service is really, really slow here."
  • "We had to ask the servers twice where our food was."

Value & Pricing

Pros:

  • "Surprisingly inexpensive considering how nice it is."
  • "The prices very reasonable."
  • "Very affordable."
  • "Great service and food was amazing!"
  • "Absolutely The Best food in London."
  • "Very cool spot for a few beers/cocktails with friendly and understanding service from a very well put together staff!"
  • "The staff was extremely friendly, food was great and they went above and beyond to ensure we had a good time."

Cons:

  • "Also spent £14.00 on a glass of red wine!"
  • "Wow! £4.50 for a pint of soda water from a gun, despite also spending £10 on a large glass of Spanish wine."
  • "Felt like £30 for an aubergine and veg roast with a pint of cider was too much."
  • "Portions were small and very expensive once you added the sides."
  • "Bit cheeky to throw on a 12.5% service charge for two pints."
  • "£12 for a small pie and a bit of green veg was well overpriced."
  • "Could be good, but service is hit and miss and food and drinks is overpriced even for London."

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