The Greyhound Sydenham Reviews Summary

Service

Pros:

• "The staff and service were also excellent."
• "The Greyhound never disappoints. Excellent service (warm, attentive, non-intrusive)."
• "Peter was amazing and was running around with his colleague like a maniac making sure everybody got served!"
• "We were well looked after by the team, which was attentive, quick and smiley!"
• "Really nice atmosphere and friendly staff."
• "The waiter staff are very friendly and polite."
• "Service was fantastic, all the staff were friendly and efficient."

Cons:

• "Was forgotten about by the waitress when she explicitly told us to wait for a table by the bar."
• "Went here for a friend's birthday. On arrival, the place looked very modern. We had a table booked for 12, however the service was pretty poor."
• "The service was friendly, but inattentive, we asked for salt and pepper that never came."
• "Service tends to be a bit slow, so if you don't have a lot of patience, you might want to go to the bar."
• "Service was super slow despite there being a lot of bar staff."
• "Service was okay I don't want to be mean, but they were busy and they struggled to keep an eye on our table."
• "After being told to 'sit outside if I'm waiting for food' I've now been sitting & waiting for close to half an hour with no service..."

Food Quality

Pros:

• "Quality pub food and service to match."
• "Everything from the meat to the veggies is just delicious."
• "The food was incredibly high quality and reasonably priced, especially for London."
• "Absolutely fantastic food, the lamb and steak especially were amazing."
• "Mixed Roast was actually really good and tasty."
• "The food as always was amazing. Beautiful in presentation and delicious on the tongue."
• "The food was really excellent - best steak and Guinness pie I've ever had."

Cons:

• "The food this weekend was really disappointing £16.50 for a tiny pot of shepherds pie."
• "Very limited choice of food, no light dishes, salads etc., all very heavy."
• "Food is mediocre at best, staff seem disinterested, taps are often empty."
• "I would say this is the worst roast dinner i’ve ever eaten."
• "The food really isn't up to scratch and over priced."
• "The club was dry and the bacon tasted sour, looked like it had been deep fried."
• "I ordered fish, and it arrived raw."

Atmosphere & Location

Pros:

• "Nice, modern style, but with character."
• "It is a warm and welcoming pub, with a bustling atmosphere."
• "A great addition to Sydenham's heart."
• "Lovely interior, well laid out, good mix of people and a chilled atmosphere."
• "Right next to Sydenham station, this has recently become a handsome and extremely welcoming gastropub - one of the best in the area."
• "Fantastic pub, it had a great atmosphere and love the decor."
• "The interior is tastefully done with a warm, cosy ambience."

Cons:

• "Once again you've woken my baby by blasting music from the outdoor speakers."
• "Appearing to be a pub that's not use to serving medium to large crowds."
• "This pub unfortunately seems to have gone downhill slowly but surely over the years since it arrived in the neighbourhood."
• "They are BLASTING MUSIC through their speakers which are directed at peoples HOMES."
• "The downside is lack of atmosphere, due to limited bar seating and a barn like layout - which lead to a lack of charm and cosiness."
• "Inconsiderate, selfish and disrespectful. They play music VERY LOUD through speakers on the OUTSIDE of the pub very late into the night."
• "And don't even get me started on prices."

Value for Money

Pros:

• "You can also book a private room upstairs which looks great and the set menu seems wonderful for the price of £23 per head for 2 courses."
• "Extremely good, inexpensive food."
• "The best shepherds pie I've ever eaten and served with grilled cabbage which made a nice change and reasonably priced."
• "The Food is very good, the Bottomless brunch deal for £20 consisting of hot & cold drinks and Mocktails, and any two courses, is very good value for money."
• "Instead I had a (very generous) glass of Merlot for a more reasonable £6.50, it was one of the nicest Merlots I've ever tasted."
• "Happy with the quality of it and the price as well."
• "Great food - Had the Sunday roast twice, and the truffle fries and seared tuna."

Cons:

• "Lovely place seems prices have gone up quite a bit nearly 12 quid for a glass of wine food was extremely overpriced for what was served to fair on par pub grub."
• "Decent pub, bit on the expensive side and felt a bit let down by the roast, mainly I didn't think the size was great for the money."
• "To be quoted £900 for potentially 50 guests and a buffet knocked me over."
• "The Malbec was £11.50 a glass!"
• "£10 for half a glass of negroni without garnish and Hugo cocktail without cucumber garnish !?"
• "I'm astounded by the fees asked to hire their private room for a party."
• "Has potential but far too overpriced for what you get."

Staff & Management

Pros:

• "The landlord is going for a more refined clientele, with great wines, craft beer and speciality whiskeys on offer."
• "I found the members of staff very welcoming and ready to share friendly banter."
• "The staff are super attentive and it has a great atmosphere."
• "The staff were all pleasant, helpful and attentive."
• "Helpful and friendly staff."
• "The staff are wonderful and friendly."
• "You are so lucky to have such an excellent team in the kitchen. The food was fantastic and our compliments goes out to your Head Chef and his team."

Cons:

• "Rudely yelled at simultaneously by several members of staff for attempting to cut through 5 yards of indoor bar without a face covering to get to the outside patio."
• "Beers are decent. Depending on where you sit, the staff forget about you and focus on bigger tables which is a shame."
• "Apart from one lady, staff not very welcoming or interested in customers."
• "Booked a table for three, tried to add a fourth person... to add an extra person shouldn't warrant a rude 'i'm really busy and can't accommodate you' response from staff member."
• "chicken burger was poor, order something else. staff spend a lot of time sat at tables on their phones whilst customers get ignored, glasses go unwashed etc."
• "The WORST service I've experienced in my life."
• "Terrible Service, incredibly poor management."