Cappadocia Restaurant Reviews Summary

Category: Turkish restaurant Kingston upon Thames

Address: 2, Station Buildings, Fife Rd, London, Kingston upon Thames, KT1 1SW, United Kingdom

Phone: +442085496228

Rating: 4.3
based on 391 reviews.

Service

Pros:

  • "Ali who waited our tables was fantastic and very welcoming."
  • "The staff who attended to us was the best we have ever met - cool attitude and nice style."
  • "Hilal's exceptional service truly made our dining experience special."
  • "Waitresses were very courteous and polite too."
  • "The staff were on it from start to finish and extremely helpful and friendly."
  • "His service was impeccable."
  • "The staff were so helpful and kind with professional manners on point."

Cons:

  • "Had to wait a long time to be served even though the restaurant was nearly empty."
  • "He rudely refused to serve us and made us wait."
  • "Went with a group of us got told soon as we got there got told to hurry up and order the food, wrong orders were bought out, staff looked like they don’t even like their job."
  • "The restaurant wasn’t even busy at all the staff weren’t really bothered or approachable and moreover weren’t very friendly."
  • "However, the front of house guy with his clipboard was so disgustingly rude to me I was actually taken back."
  • "The waitress was trying to rush us, it seemed, to order the food."
  • "The slim waiter with a brown beard threw the menus at us and told us to look for ourselves."

Food Quality

Pros:

  • "The food is fantastic, the meat is cooked perfectly, the entrances are amazing and the portions are big enough to satisfy anyone."
  • "The food was really delicious and service was quick."
  • "The food is mouth watering good."
  • "The food was tremendous, meat was so tasty and the size of a portion was huge."
  • "Food was delicious with a reasonable price."
  • "The kebab was tender and juicy with bulgur and salad on the side."
  • "The meat was so soft + tender (i had lamb cutlets)."

Cons:

  • "The meat wasn't fresh."
  • "The halloumi salad tasted good, but the cheese had a rubbery consistency."
  • "Food was below the average, low quality."
  • "The food was very basic nothing special and it was cold."
  • "The food was actually terrible it was not nice at all the salad was warmer than the mixed grill there was more flavour in the water than are food."
  • "The houmous is tasteless, the adana kebab are way too greasy compared to what you get in Turkey."
  • "Only negative (& reason for knocked BG a star off) was that the ladies toilet was absolutely disgusting."

Value

Pros:

  • "Great value. Large portions and good prices."
  • "Generous portions, reasonable prices."
  • "Food was delicious with a reasonable price."
  • "The price is very good considering the quality of the products and the way they are cooked."
  • "I absolutely recommend this place for a great meal at a very affordable price."
  • "Go hungry as portions are substantial."
  • "Portions are massive and the rates are really good. Great value for money."

Cons:

  • "The 12% service charge is outrageous and knocked off 2 stars."
  • "It was pricy wouldn't dine there again."
  • "The prices were also gone up which is above the average for this types of restaurants."
  • "But I think that price for 2 of us (just above £50) was a bit expensive."
  • "Overpriced compared to other places in Kingston."
  • "So little food for so much money."
  • "Slightly expensive so I'd say it's a perfect place for special occasions."

Atmosphere

Pros:

  • "4 stars for the atmosphere, as it was noisy from being crowded."
  • "The cooks are great, the staff are great, the quality is great, and the ambience is great."
  • "Lively, buzzy atmosphere, friendly service."
  • "It's a proper experience inside where you get served like an absolute king."
  • "This cosy restaurant has left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation, and wonderful dessert."
  • "Atmosphere is great, every time I go the bunch of chefs are always smiley and talkative."
  • "Lively atmosphere and beautiful decor."

Cons:

  • "Seating was a little too cramped for my liking."
  • "Then came the worst part of the evening, when racial discrimination was directed at one of our friends due to the colour of his skin."
  • "The host always try to make us sit in the most claustrophobic table which is facing the kitchen."
  • "The coke zero is extremely diluted."
  • "Customers were looking at us in a rude way."
  • "If you are black don't dare go to this establishment. I was discriminated and totally ignored."
  • "No positive comments regarding discrimination."

Location

Pros:

  • "It's opposite the train station, cinema and bus station."
  • "Convenient for the train station and also offers take away."
  • "Authentic and plentiful food at this comfortable, spacious restaurant opposite Kingston Station."
  • "Great location directly next to Kingston Station, and also useful when on a night out as they also have a take-away section on the side."
  • "Fine Turkish Restaurant in Kingston which is easy to commute - just opposite Kingston train station."

Cons:

  • "Although they have baby chairs, unfortunately no baby changing available."
  • "I contacted them last week directly before putting my review here today, no one seemed to be interested in responding my email."

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