Turkish Kitchen Hatfield & Jimmy’s Brunch Reviews Summary

Service

Pros:

• "Service was excellent, food was tasty."
• "Waiters are very friendly and nice."
• "Extremely friendly and helpful staff, couldn't do enough for us having a toddler."
• "The staff there are so accommodating."
• "Clean and bright restaurant with amazing service and warm and friendly staff."
• "Very warm and hospitable staff."
• "The staff and service was amazing and the food portions are good."

Cons:

• "The staff were extremely rude, they did not understand our orders and we had to repeat ourselves several times."
• "Terrible communication, terrible service."
• "Absolutely shocking service!"
• "We were clearly being ignored for 'taking too long to decide to order'."
• "The manager only wants money and asked for money before ordered."
• "Manager was incredibly rude to us and offered no help."
• "The staff is always busy even though if there are no customers and found rude most of the time."

Food Quality

Pros:

• "By far the best place to eat in Hatfield, if not Hertfordshire! Excellent service, mouth watering food and a fantastic atmosphere!"
• "Food is brilliant; well cooked and very tasty."
• "One standout dish that truly impressed me was the lamb beyti."
• "The food is outstanding and the customer service is exceptional."
• "Order the chicken. The chicken is sooooo good."
• "Never disappointed and extremely tasty food."
• "The food itself was delicious."

Cons:

• "The meat was not cooked properly it was still roar and was disgusting only noticed when I bit inside the meat next day I had food poising and dieoreah."
• "The Chicken Adana must have been old food that they were trying to get rid of."
• "I got raw chicken with blood and wrongly made Baba ganoush with yoghurt instead of tahini."
• "Chicken kebab was too salty, Lamb kebab was too tough, couldn't cut into it with the knives - that tough, and the Adana had lots of tough grizzly bits in and other tough bits."
• "All the meals were either over cooked, dry or smothered in oil."
• "The food was very badly presented, with some of it being over cooked and burnt, as well as cold and undercooked in the meat."
• "The chicken was undercooked and raw (pink)."

Atmosphere

Pros:

• "Had a lovely night the vibe of the restaurant was just awesome."
• "Good location with free parking, large restaurant with comfortable table and seats, atmosphere also nice."
• "There is such a nice atmosphere and the staff are so helpful, friendly and kind."
• "The ambiance was also very trendy and modern, making for a great atmosphere."
• "The atmosphere was very nice..the venue looks amazing."
• "The ambiance was cozy and authentic, with tasteful décor that transported me to the heart of Turkey."
• "If you're looking for an authentic Turkish dining experience in Hatfield, I highly recommend paying a visit to Turkish Kitchen."

Cons:

• "Can be loud on busy nights, but i don't mind that, some might not though."
• "Could be a great restaurant but there is no atmosphere, felt like it was a kindergarten first and restaurant second."
• "Children running around, parents shouting at children in playroom from their table."
• "Smoke from the grill everywhere."
• "There was wind coming from the windows."
• "Very disappointed. We were their regular customers and off late, they have changed the menu and chefs it seems."
• "The usual attention to new customers wasn't there, I waited 5 mins to be seated."

Value

Pros:

• "Prices were towards the upper end (London prices in Hertfordshire) but the portion size was very generous."
• "The prices are also reasonable."
• "Good competitive pricing and Recommend!"
• "It's absolutely incredible value for money!!"
• "The price of the food is great value, considering the quality, size and ambiance."
• "Very well priced!"
• "What we paid for the food was really good value."

Cons:

• "Food average, overpriced."
• "The portions were small and felt over priced when you get the same size for half the price at other establishment."
• "Price is really high ! For a group of 5 we paid approximately £50 more than an equivalent meal in another Turkish restaurant."
• "Highly overrated and expensive with below-average service."
• "The biggest share platter for 4 you can eat by 2 persons, not big at all."
• "Was surprised to pay £2.45 for a small bottle of coke."
• "Portion are small, nowhere adequate for the price they ask."