Persian/Iranian bar& restaurant Reviews Summary

Staff Service

Pros:

• "Staff very Sweet and helpful."
• "They provided us a dedicated staff member Mohsen who was professional, wonderful and so attentive."
• "The staff were attentive and very pleasant."
• "The staff are friendly, professional and hardworking encouraging a welcoming and pleasant ambience."
• "The team are also very polite and friendly."
• "Staff were extremely polite and caring."
• "The waiters and waitresses were committed to great service and were very friendly."

Cons:

• "THE WORST EXPERIENCE IVE EVER HAD IN MY LIFE. SERVICE WAS RUBBISH."
• "I have never had a worse experience than eating at this restaurant. The staff was insulting; it was almost unimaginable."
• "Poor food quality and worst customer service I've ever seen in my entire life."
• "Should not go to this restaurant as it was such a horrible experience!!"
• "STAFF WERE INCREDIBLY RUDE AND WHEN I ASKED TO SPEAK TO THE MANAGER ABOUT THE POOR SERVICE, HE WAS AN ABSOLUTE PIG."
• "Service was dreadful. We asked for tap water twice and it didn’t arrive and waited ages for the bill."
• "Avoid going to this restaurant the service is horrendous the waitress is so rude and disgusting."

Food Quality

Pros:

• "The meat is succulent and aromatic and the saffron rice is beautifully soft and fragrant."
• "We had the sharing platter for 2 as a starter, it was so tasty, especially with the flat crispy bread made fresh!!!"
• "Food was really tasty wasn’t expecting that to be honest."
• "The food was great and the staff were helpful and went out of their way to make the evening fun, would recommend."
• "The food was superb and most friendly staff I’ve actually come across in a while."
• "Great food great atmosphere, one of the best Persian restaurants which I have been, today I had a lovely traditional Persian food which call Dizi, which was one of the best food I had."
• "The food was absolutely delicious"

Cons:

• "The kebab strips on makhsoos looked dull and not fresh at all."
• "All of us fell sick with symptoms clearly indicating food poisoning - nausea and vomiting that has been persistent till today."
• "The chicken and lamb were dry -overcooked and the rice look like old and had a different consistency and taste."
• "The quality of all food was low٫ the rice was dry and without oil٫ the kebab was raw and tasteless."
• "The food are all so salty, I normally prefer salt to taste and enjoy my meal but last night it was just too salty for us from the bread, rice and especially the lamb skewer (koobideh)."
• "The small amount of salad that comes with main dishes were also not fresh since the lettuce leaves had brown golden edges."
• "The food is cack - nothing special. Bland food with a dollop of Chilli Sauce that is extremely overpriced."

Atmosphere & Location

Pros:

• "Kingston has so many chain restaurants that it makes a nice change to find an independent and with the added bonus of being in such a good position...if you can get a table to the rear you will have lovely views of the Thames."
• "We ate early afternoon in a relaxed, calm atmosphere with a few tables occupied."
• "Extremely quiet but had pleasant riverside views at the back."
• "Nice out door area overlooking the Thames is a bonus but inside is delightful, like being on holiday"
• "You can enjoy your meal while watching beautiful river view of Kingston."
• "Very calming atmosphere with beautiful decor."
• "The setting is just amazing and has stunning views that are calming and therapeutic, well complimented with tasty and fresh food."

Cons:

• "Also, No parking - paid £1.70 and hour (£6.40 in total) in a multistorey carpark."
• "Water was leaking from the window and asked to change the table, but in the end, we had to do everything, such as the transferring plate from one table to the other table, joining the table and seats."
• "The only downside is they are a bit slow at taking orders."
• "We were seated right at the back of the restaurant which was quite cold and had to wait a while until we were able to grab someone’s attention and this was the theme for the evening."
• "Granted it was a saturday night so the restaurant was busy, the service was somewhat lacking as we had to wait a while before we eventually just had to ask a waiter to bring us menus, leaving us feeling quite ignored."
• "Waited 15-20 minutes and nobody approaches us to take the plates"
• "We were there for around an hour and had to endure our tasteless, well overcooked food without a drop of a drink that was ordered but never brought."

Value for Money

Pros:

• "Price was reasonable given the quality of the venue"
• "For the price it's pretty good as it's big portions."
• "The price is amazingly reasonable."
• "The prices aren't too high either."
• "Also I think the restaurant is really good value too."
• "Both were fantastic value for money"
• "High quality food, Great price, nice staff."

Cons:

• "quite overpriced for what we got"
• "very small portion food, low quality and very expensive"
• "The portion sizes were on the smaller side for the price."
• "The food is somewhat overpriced and the naan bread brought to us didn't seem fresh at all."
• "It's really too much for that food and service."
• "For the amount I paid the food was very average more so to the bad side."
• "expensive prices and rubbish quality"