Moksha Caffe Reviews Summary

Staff and Service

Pros:

• "Very friendly and quick service from staff."
• "The staff were incredibly friendly."
• "Service was excellent and our waitress was sassy, matching my extra attitude, to my surprise."
• "Staff are friendly and really know the menu so can make informed recommendations."
• "Prompt service but didn't feel rushed."
• "Staff were very friendly and welcoming."
• "Attentive friendly staff, organised and the food was lovely!"

Cons:

• "However the service is very slow."
• "Staff ignores you pretty much the whole time."
• "Waitress took 15 minutes to bring over water for the table and was generally rude to us."
• "The lady who sat us wasn't very welcoming and then had to wait for quite some time to place order."
• "Horrendous service! My partner and I went for a coffee and experienced terrible customer service from Holly."
• "Have been here a couple of times now however service can be a tad slow."
• "Just left this place without ordering, after being seated at a table with dirty dishes."

Food Quality

Pros:

• "The food was top notch & Super Fresh."
• "The food here is fantastic. I had a couple of hash browns as recommended and to simply call them hash browns really undersells them, they were not simply grated and baked potato, these things had flavour and depth and a perfectly crisp yet delicate outer layer."
• "The food is exceptional, well presented and very delicious."
• "Amazing breakfast. Great coffee. The ginger apple shot was yummm. Highly recommend the Ham hock ..it was insane! The Shakshuka was great ...a little spicy but we like that."
• "Food is amazing, never disappoints."
• "Food was amazing, will definitely be coming back on my next visit to Brighton."
• "The quality, freshness and presentation of the exceptionally tasty food is incredible."

Cons:

• "The first coffees were quite good, but the rest went downhill."
• "The Shakshuka a bit watery this time, though is normally quite thick and cooked well."
• "It's rather expensive for the portion sizes of what you receive."
• "The food was more of a 3/4 out of 5 but I do have high standards."
• "Sadly, on our most recent visit the hash browns were not what we were used to."
• "The eggs benedict were fine, but again, for 3£ you could easily replicate at home."
• "The fried breakfast is easily one of the worst things I have ever had! Everything on the plate was of average quality, poorly cooked and pretty cold."

Ambience and Decor

Pros:

• "Great atmosphere, lovely staff and modern yet alternative decor."
• "Great place to chill after a walk through Royal Pavilion and North Laine. The decor and ambience make it very welcoming."
• "Inside is really bright and airy with a cool cafe vibe."
• "Definitely worth visiting! Reserve on busy days or expect to wait as this is a popular cafe. :)"
• "Lovely decorative and fresh interior, nice atmosphere and friendly staff."
• "The indoor interior is light and bright with the option of outdoor tables as well."
• "The aesthetic is great, it's calm, airy and has different sized tables perfect for meeting family or friends."

Cons:

• "Moksha has lost its way.... Overcrowded, poor acoustics."
• "Only let down is there's normally a queue to get in and service let's them down a little."
• "Very busy inside, lots of children just running around."
• "Very busy Sunday brunch made for a very noisy place to try and have a conversation and eat."
• "It was a bit noisy between people and music, but overall a good experience."
• "Overcrowded, poor acoustics, poor service, and petty."
• "Just an overall bad experience due to poor staff management."

Accessibility and Accommodation

Pros:

• "I'm a wheelchair user and had no trouble getting in, though if you have a wider-than-average chair you may struggle, but there is outdoor seating available."
• "Outstanding food and service with a fab atmosphere. Nursing mums and child friendly."
• "Staff members were polite and accommodating, especially when we realised it was about to rain and had to move inside."
• "Discount with keep cups and if you leave your there like I did once, they keep that cup too and you get it back next time you go...!"
• "Pleasant staff, very clean and tidy cafe and the coffee was excellent!"
• "10/10 must visit when you’re in Brighton! Rated best brunch Brighton 2023!"
• "The staff were very friendly and welcoming."

Cons:

• "For any neurodivergent people I really would not recommend this place."
• "Accidently spilled coffee and the team decided to pay no attention and had struggled to get napkins to clean it."
• "The toilets weren’t very clean and we were still early on in the day too."
• "This place is so bad I had to wait outside for 30 mins because I was waiting for one person to arrive on top of that the food took 40 mins to arrive and it wasn't even busy."
• "I can easily say the staff is extremely rude not friendly and if you have kids or baby not bother to go there!"
• "Very poor customer service - specifically asked via DM if they were opening on the Sept 19th in light of most places closing - told yes. Arrive for son’s 21st and find them shut."
• "Brunch is my favourite food and I had the worst experience here."