The Bamford Arms Beefeater Reviews Summary

Food Quality

Pros:

• "Food was still delicious."
• "They were quite quick with our food and it tasted good."
• "The food was hot and soooo tasty, we had roast beef dinners, the beef just melted in your mouth and the veg was all cooked perfectly."
• "Food was excellent, portion sizes were enough, the desserts looked delicious."
• "Always top quality food !! The unlimited fries are my favourite!!"
• "Food fantastic."
• "Food was great, fish snd chips was very tasty and cooked well, my partner had gammon and really enjoyed it."

Cons:

• "Honestly the absolute worst food I have ever had. Had the mixed grill and it was dire."
• "Asked for a medium rare steak and got a very well done dry steak."
• "The duck pate was awful. It was like dog food and water was coming out of it."
• "T-bone steak was average at best, let's face it you don't go to a Beefeater for great quality food."
• "The calamari was over cooked and was like rubber."
• "Ordered steak n ale pie, looked like the Aldi frozen pie, frozen peas and couldn't eat the chips."
• "The pie was burnt on top and the chips were still raw in the middle."

Service

Pros:

• "the service was very excellent,"
• "Our waiter was very accommodating."
• "Friendly courteous staff."
• "The gentleman we had dealing with us was very polite and couldn't do enough for us."
• "The staff were really attentive, table service for drinks and the food was all delivered promptly."
• "The staff were just great and so helpful with my disabled Mum."
• "The staff were welcoming especially Peter, who was very attentive."

Cons:

• "Really feel need to share our experience at the Bamford never experienced service like it... Service - dreadful. Food - average."
• "Main courses arrived over an hour after we’d ordered - mixed grill looked nothing like the description."
• "They were under staffed in the bar area and the girl who was serving seemed more interested in her mobile than serving us."
• "Very slow and had to re order because the original slip was lost."
• "Poor waitress was rushed off her feet."
• "Extremely shocked by the rudeness and unprofessionalism of staff at this restaurant."
• "Rubbish service... Not enough seats for our party despite early booking and checking a week before... Two hours late with food and children served last."

Value for Money

Pros:

• "A few drinks including a bottle of prosecco 4 starters and puddings plus 7 mains and kids meals, was just over £160! Fantastic value."
• "We regularly visit here for the all you can eat breakfast as kids eat free so 5 of us get food & drink for £19..bargain!"
• "Always good value for money, service is normally first class."
• "Food was excellent, well worth the price, puddings excellent."
• "Brilliant service on short notice excellent food nicely served at a reasonable cost."
• "The food is gorgeous and their lunch menu is great value and the portion sizes are spot on."
• "Really enjoyed our food and found out that we could have refill on drinks and bottomless chips mmmmmmm."

Cons:

• "The place is filthy, the staff as miserable as sin."
• "Very poor for the price of £15.79."
• "Go to a hungry horse or a wetherspoons instead, food quality is about the same but you get a LOT more for your money in those places than here."
• "Absolutely awful! Dreadful service, far too expensive for such small portions, not what was described on menu."
• "Tried charging £2.85 for a glass of orange cordial with a splash of lemonade!"
• "I never write bad reviews until now! The prices are shameful."
• "Food was overpriced for what it was."

Ambiance and Cleanliness

Pros:

• "It's a lovely spacious pub with a great restaurant and even a hotel at the back."
• "The restaurant has a lovely seating plan which fitted our big party."
• "The layout is nice and the toilets are kept clean and tidy."
• "The ambiance was extremely nice."
• "Came here for a family get together and had a really great time. 13 people all fed and watered with no fuss at all. Staff were helpful and attentive and the building was a warm and welcoming place to visit."
• "Seating is arranged well and the premises are kept clean and very presentable."
• "Happy memories made here over the years."

Cons:

• "The outside is very tatty and the inside is clean, but characterless and unappealing for leisurely meals."
• "The floor was filthy, got seated at a table and it looked like they swept all the grub off the floor under our table."
• "The toilet was almost overflowing with water and toilet paper with blood on it."
• "The place is filthy, the staff as miserable as sin."
• "Very poor, tables not cleared. The main restaurant was closed."
• "As we walked in we wasn't acknowledged, we stood while the staff were having a chat about un work related topics."
• "Public bar closed and no member of staff around to help."

Accessibility

Pros:

• "Great place for breakfast, all you can eat continental style... They are happy to take walk-ins, no booking or reservation from the hotel needed."
• "The staff were just great and so helpful with my disabled Mum."
• "Booked into the premier inn adjoining the bamford so it made sense to eat here, I have some disabilities and struggle with walking especially stairs, the staff couldn't do enough for me, making my stay an enjoyable one."

Cons:

• "The only downside is the eating area is upstairs and there isn't a standard lift."
• "A stair lift got us so far but there were 3 steps up to the reserved dining area and 3 steps down to the toilets, not wheelchair accessible."
• "Ridiculous turned up at 10:30 and was asked if we were there for breakfast which I said no we're too late but would like to eat. Was told they were not ready."