Browns Kingston Reviews Summary

Category: Brasserie Kingston upon Thames

Address: 3 Charter Quay, Jerome Pl, Kingston upon Thames KT1 1HT, United Kingdom

Phone: +442089745698

Rating: 4.3
based on 461 reviews.

Location & Ambiance

Pros:

  • "Riverside location. You can sit outside and watch the river life."
  • "Has delightful Riverside views."
  • "Lovely day and a lovely setting."
  • "Nicely situated along the river, with outdoor seating available."
  • "Beautiful location by the river."
  • "Location is great with stunning riverside views, the seating is comfy and attractive."
  • "A nice place to have river side brunch, lunch especially when the weather is nice."

Cons:

  • "The music was far too loud."
  • "The live music / pianist was really good although a tad bit loud."
  • "It needs to have some heating on, it was very cold."
  • "The heating wasn't on, and it was cold inside."
  • "Outside tables were difficult to navigate as one of us had a walking stick/mobility issues."

Service

Pros:

  • "Pretty good service."
  • "The waitress was incredibly attentive, knew about all the dishes served and had suggestions when asked."
  • "They managed to put us in a separate room as there were 13 of us."
  • "After this service was very good πŸ‘"
  • "Must say service was excellent πŸ‘Œ"
  • "Waiter was really good."
  • "We were served by Costas who was amazing."

Cons:

  • "Service was very slow, had to ask for water and beverage more than once."
  • "Absolutely awful service! We’ve been blatantly ignored all the time we spent there, waitress with a horrible attitude clearly not happy at all to be there."
  • "Although the service was quick, the customer service was poor in the sense that it was cold and uninviting."
  • "Get rid of the waitresses, awful. Wouldn't look at us, didn't once smile."
  • "Service very professional and friendly but slow."
  • "Service is sporadically attentive but feels like everyone’s busy and rushing around yet you can sit unattended for long stretches and have to hail someone."
  • "But service was slow and unreliable..."

Food Quality

Pros:

  • "The food was fantastic especially the scallops, salt & pepper squid and the pork belly."
  • "Food surprisingly good at a very affordable price!"
  • "The garlic bread starters came promptly and the kids loved it."
  • "Ham and chicken pie followed by apple and fruit crumble, absolutely delicious."
  • "The food was all very good and really tasty."
  • "My slowly cooked pork belly with crackling, mash and green beans was delicious."
  • "The food was amazing as always."

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