Address: 3 Charter Quay, Jerome Pl, Kingston upon Thames KT1 1HT, United Kingdom
Phone: +442089745698
Rating: 4.3
based on 461 reviews.
Location & Ambiance
Pros:
"Riverside location. You can sit outside and watch the river life."
"Has delightful Riverside views."
"Lovely day and a lovely setting."
"Nicely situated along the river, with outdoor seating available."
"Beautiful location by the river."
"Location is great with stunning riverside views, the seating is comfy and attractive."
"A nice place to have river side brunch, lunch especially when the weather is nice."
Cons:
"The music was far too loud."
"The live music / pianist was really good although a tad bit loud."
"It needs to have some heating on, it was very cold."
"The heating wasn't on, and it was cold inside."
"Outside tables were difficult to navigate as one of us had a walking stick/mobility issues."
Service
Pros:
"Pretty good service."
"The waitress was incredibly attentive, knew about all the dishes served and had suggestions when asked."
"They managed to put us in a separate room as there were 13 of us."
"After this service was very good π"
"Must say service was excellent π"
"Waiter was really good."
"We were served by Costas who was amazing."
Cons:
"Service was very slow, had to ask for water and beverage more than once."
"Absolutely awful service! Weβve been blatantly ignored all the time we spent there, waitress with a horrible attitude clearly not happy at all to be there."
"Although the service was quick, the customer service was poor in the sense that it was cold and uninviting."
"Get rid of the waitresses, awful. Wouldn't look at us, didn't once smile."
"Service very professional and friendly but slow."
"Service is sporadically attentive but feels like everyoneβs busy and rushing around yet you can sit unattended for long stretches and have to hail someone."
"But service was slow and unreliable..."
Food Quality
Pros:
"The food was fantastic especially the scallops, salt & pepper squid and the pork belly."
"Food surprisingly good at a very affordable price!"
"The garlic bread starters came promptly and the kids loved it."
"Ham and chicken pie followed by apple and fruit crumble, absolutely delicious."
"The food was all very good and really tasty."
"My slowly cooked pork belly with crackling, mash and green beans was delicious."