Browns Reading Reviews Summary

Atmosphere & Ambiance

Pros:

• "Lovely atmosphere with the live piano and singing."
• "Great place to hang out and catch up, with good outside space for larger groups."
• "Cosy and chic atmosphere, liked it very much!"
• "The ambiance was nice and chill."
• "Brasserie near the Oracle centre alongside the river. Nice atmosphere."
• "A really wonderful atmosphere! Thank you Jose and our fantastic waitress for being so accommodating and checking up on us."
• "The place is modern with a nice atmosphere and our table in a booth was cosy."

Cons:

• "Didn’t do a hell of a lot for me. It wasn’t very busy; but there were long periods of time where the staff disappeared upstairs and I was left waiting for either a table or to settle the bill."
• "Lacked atmosphere as dead quiet apart from, 'Yes chef' and banging pots."
• "Drink orders took 20+ minutes to arrive with less than 50% restaurant capacity."
• "The only reason for losing a star was the drinks were slow to arrive so we had to head off before getting them."
• "The night was only disrupted slightly by the table of guests behind us. 2 of the ladies were incredibly disruptive and continued to scream and shout at the waiters and even pushed them out the way."

Service

Pros:

• "Our server Emil was fantastic, warm and inviting; with a lot of knowledge about the menus, which was really helpful when picking dishes to eat!"
• "The service from the waitress was spot on & she was friendly & helpful."
• "Wonderful service! Came in yesterday for a quick dinner with my girlfriends."
• "Was met with a warm reception from Alexandra who was superb throughout or meal, attentive and charming."
• "Received a warm welcome by Paul who sat us at our table and explained how they could cater to our peanut allergy without fuss."
• "We were all very impressed with our waitress (Gavi?) who was friendly, attentive when needed."
• "The service was great all night and our waitress was lovely and attentive."

Cons:

• "Sat outside and waited 20 minutes to have our order taken by a waiter who looked like he'd just got to work straight from an all night drinking session."
• "Everything took a long time, waiting for them to take order/ request some hot water top up/ even payment!!"
• "Long wait to take our order."
• "Sloppy and slow service; we were served by four different staff in total, none of whom seemed to know what their colleagues were doing."
• "Waited a further 30 minutes only to be told that the waiter had forgotten to order our starter."
• "The staff downstairs turned off the coffee machine right in the middle of our large coffee and tea order, with no apology from management."
• "The brunette manager didn't bother showing her face at all, waited over 30 mins for a cup of coffee."

Food Quality

Pros:

• "Food is always fantastic."
• "The food was good."
• "The profiteroles are stunning, great presentation and perfect mix of chocolate and toffee."
• "The food was very good, I had the beef roast on a Sunday and the meat and Yorkshires were tasty, the gravy went well!"
• "Great food for a reasonable price in a relaxing atmosphere. There is something for everyone here."
• "Burger was out of this world 10/10 to chef."
• "The chips were golden, fluffy and generously dusted with parmesan cheese."

Cons:

• "Coffee (the cornerstone of any breakfast) was almost undrinkable all 5 of us had different coffees and all of us were in agreement."
• "The food was awful! 2 of us has the pork belly which was rock hard!"
• "The pork was under done & was so tough, tougher than a leather belt."
• "Nice food, missing a bit of flavours (roast cod & broccoli)."
• "The gravy tasted burnt."
• "The vegetables were stone cold and so were the fifty pence size rack of 2 lamb."
• "The food is a little overpriced, but am sure that'll settle down, and it's perfectly edible."