Browns Windsor Reviews Summary

Category: Brasserie

Address: The Promenade, Barry Ave, Windsor SL4 1QX, United Kingdom

Phone: +441753831976

Rating: 4.1
based on 511 reviews.

Food Quality

Pros:

  • "The food was excellent, wonderful flavours and textures."
  • "All three course were beautifully presented and tasted fabulous."
  • "Food was absolutely amazing, we all enjoyed our meals they was so tasty and cooked to perfection."
  • "The apple crumble was perhaps one of the best I have had, with the sweetness being just right and the apples quite delicious."
  • "I thought the fois gras and muscles were really very good and a really good price."
  • "The food was divine, gourmet style, with gorgeous combinations and good portion sizes."
  • "Food delicious enjoyed by everyone."

Cons:

  • "The first time I went to Browns I ordered the Chicken Schnitzel which is very dry!"
  • "We had an awful experience, the food is just absolutely awful, so overpriced."
  • "The bread and Victoria sponge was dry."
  • "Picked a fish pie which was bland. Never found the scallop."
  • "The steak we ordered was also very dry despite it coming with a source."
  • "The fish was well over cooked and tough, the chips seemed to have seen better days."
  • "Lobster risotto. It was simply terrible."

Service

Pros:

  • "Service from Stepan was amazing, he couldn’t do enough to help."
  • "Magdalena was absolutely awesome! So friendly and happy to answer any queries."
  • "Wonderful Service! Magdalena serviced us and she was the most wonderful person ever!"
  • "Stefano looked after us very well and made sure the drinks were topped up and really interacted with the guests."
  • "Service was excellent we had a really fab and attentive waiter Stefano who looked after us."
  • "Service was very friendly and efficient."
  • "Service from Magdalena was first class - cheerful, friendly, and engaging making us feel welcome while being professional."

Cons:

  • "The service was really poor, it took around 25 minutes for someone to come and take our order."
  • "We were waiting for AGES to order, and we only did when we flagged down a waiter."
  • "the service was a little chaotic."
  • "Service was a bit slow and the air conditioning didn't work."
  • "I was shocked with the customer service, waiting a long time before anyone took our order, food order was wrong."
  • "It took an hour from when we arrived to actually getting something to eat."
  • "One barmaid in particular was outrageously rude - muttering insults and swear words under her breath any time a customer asked for something."

Ambiance and Location

Pros:

  • "The perfect spot for lunch to watch the world go by and enjoy great views of the river and Eton bridge."
  • "Great setting by the river, we finished off with a walk along the river as the sun set."
  • "The atmosphere was cozy and welcoming, with beautiful decorations and festive music that put me in the holiday spirit."
  • "Nice pub located very near to Windsor castle."
  • "Lovely lunch outside with views of the river."
  • "Gorgeous location by the river, lovely views from the terrace."
  • "The location is lovely with terrace views of the sun setting over the Thames."

Cons:

  • "No Cask Ale and bottled beer was expensive."
  • "the pinacolada wasn't the best and was missing the coconuty taste."
  • "1 portion (the ravioli) was so small we had to ask for some more in order to feel it was worth close to £15."
  • "The full bill came to about £170.00 plus service charge which I personally would not want to pay."
  • "For the price you pay it’s just not worth it. Sorry Browns. Must do better."
  • "Service charge was already on the bill but to be honest, I resented paying it."
  • "Only negative was the minimum spend was a little high at £4000."

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