Browns Windsor Reviews Summary
Category: Brasserie
Food Quality
Pros:
- "The food was excellent, wonderful flavours and textures."
- "All three course were beautifully presented and tasted fabulous."
- "Food was absolutely amazing, we all enjoyed our meals they was so tasty and cooked to perfection."
- "The apple crumble was perhaps one of the best I have had, with the sweetness being just right and the apples quite delicious."
- "I thought the fois gras and muscles were really very good and a really good price."
- "The food was divine, gourmet style, with gorgeous combinations and good portion sizes."
- "Food delicious enjoyed by everyone."
Cons:
- "The first time I went to Browns I ordered the Chicken Schnitzel which is very dry!"
- "We had an awful experience, the food is just absolutely awful, so overpriced."
- "The bread and Victoria sponge was dry."
- "Picked a fish pie which was bland. Never found the scallop."
- "The steak we ordered was also very dry despite it coming with a source."
- "The fish was well over cooked and tough, the chips seemed to have seen better days."
- "Lobster risotto. It was simply terrible."
Service
Pros:
- "Service from Stepan was amazing, he couldn’t do enough to help."
- "Magdalena was absolutely awesome! So friendly and happy to answer any queries."
- "Wonderful Service! Magdalena serviced us and she was the most wonderful person ever!"
- "Stefano looked after us very well and made sure the drinks were topped up and really interacted with the guests."
- "Service was excellent we had a really fab and attentive waiter Stefano who looked after us."
- "Service was very friendly and efficient."
- "Service from Magdalena was first class - cheerful, friendly, and engaging making us feel welcome while being professional."
Cons:
- "The service was really poor, it took around 25 minutes for someone to come and take our order."
- "We were waiting for AGES to order, and we only did when we flagged down a waiter."
- "the service was a little chaotic."
- "Service was a bit slow and the air conditioning didn't work."
- "I was shocked with the customer service, waiting a long time before anyone took our order, food order was wrong."
- "It took an hour from when we arrived to actually getting something to eat."
- "One barmaid in particular was outrageously rude - muttering insults and swear words under her breath any time a customer asked for something."
Ambiance and Location
Pros:
- "The perfect spot for lunch to watch the world go by and enjoy great views of the river and Eton bridge."
- "Great setting by the river, we finished off with a walk along the river as the sun set."
- "The atmosphere was cozy and welcoming, with beautiful decorations and festive music that put me in the holiday spirit."
- "Nice pub located very near to Windsor castle."
- "Lovely lunch outside with views of the river."
- "Gorgeous location by the river, lovely views from the terrace."
- "The location is lovely with terrace views of the sun setting over the Thames."
Cons:
- "No Cask Ale and bottled beer was expensive."
- "the pinacolada wasn't the best and was missing the coconuty taste."
- "1 portion (the ravioli) was so small we had to ask for some more in order to feel it was worth close to £15."
- "The full bill came to about £170.00 plus service charge which I personally would not want to pay."
- "For the price you pay it’s just not worth it. Sorry Browns. Must do better."
- "Service charge was already on the bill but to be honest, I resented paying it."
- "Only negative was the minimum spend was a little high at £4000."
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