Address: 14 Staplehurst Rd, London, SE13 5NB, United Kingdom
Phone: +442084630367
Rating: 4.1
based on 245 reviews.
Hotel & Room Quality
Pros:
"Amazing Hotel !! Stayed in Room Number 16 and it was amazing ! Clean, Modern, Tidy, !"
"Rooms are smartly decorated, clean and reasonably priced."
"Excellent! The room was spotless and looked to have been recently refurbished."
"Very spacious room and the bed was very comfy."
"The room itself was very clean and very tastfully decorated and furnished to a high standard."
"Rooms are well equipped and comfortable and breakfast is excellent."
"Great hotel with very reasonable rates. The room was large, clean and airy."
Cons:
"It would have been helpful to notify us heating was electric as I expected to wake up not feeling hypothermia, but that's probably why the shower only has two settings which are very, very hot or first degree burn."
"However the mattress was so soft it wasn't fit for two people and we are t particularly big - but that feeling you are rolling constantly toward your partner is frustrating."
"We booked a room no 8. Good size room well appointed & we had a very comfy nights sleep. Couple of snags in the bathroom (taps loose & shower flooded over the floor."
"The hotel inside is EXTREMELY dusty, you tap the bed and you see huge amount of dust airing in the room."
"I was initially escorted to a room which was judged not fit for occupation by the concierge."
"The first room was baking as none of the windows had been opened on the hottest night of the year."
Staff & Service
Pros:
"Staff were very accommodating, and couldn't be more helpful."
"The staff are friendly and attentive."
"Pedro, our waiter was top notch! Nothing was too much for him and he made sure we were comfortable at all times!"
"Friendly helpful staff."
"The service was exceptional. The staff members were attentive, friendly, and knowledgeable about the menu."
"The staff were absolutely lovely, and the room was stunning."
"The staff were very attentive."
Cons:
"I saw at least 2 other couples with uncomfortable expressions on their faces because of the number of boys and girls running in and out of the aisles."
"Very disappointed with some of the staff."
"Looks great, but the service is the worse I've seen it in the 8 years I've experienced as a local living less than 100 yards from it."
"Staff not particularly friendly."
"For the price the service is not at all up to scratch."
"Not sure what they're up to at The Station Pub - overstaffed but poor, inattentive service."
"Service at the bar was slow."
Food & Drink
Pros:
"The food and drinks are high quality."
"The pork was tremendous!! Thick pork loin chop with a gammon croquettes."
"The fish and chips are delicious, it has an appropriate size and of course I would recommend it."
"Restaurant serves the standard selection of food. Steaks are to die for, so is the pie oh and the pizzas."
"Good range of drinks."
"The chef cooked the BEST short rib."
"The food in this pub was really good. We ordered roasts (pork belly and pie roast) and both were cooked really well."
Cons:
"Main negative is that it was overall quite pricey for fairly standard pub food, especially the kids meal at £8 with no drink or dessert included."
"Just had the worst roast dinner. The potatoes were stale and inedible as were the puddings and veg."
"However the lamb in my daughter and Is dish was chewy and completely unbeatable."
"Overpriced, average food. 15 quid for a basic burger."
"However the food is a total and utter rip off. £16 for a pulled pork burger and chips."
"The food has gone up in price quite considerably and hasn't really gone up in quality to match."
"The Sunday roasts are (in my opinion) seriously overpriced."
Ambience & Location
Pros:
"Great pub - it's really nicely furnished, and the staff are very friendly and most of the time really efficient."
"Nice boutique hotel, within the Hither Green neighborhood of London."
"The atmosphere is great here - huge and sunny beer garden for hot weather, warm and cosy pub when it's cold."
"Really nice pub in the heart of Hither Green."
"Great hidden pub in the back streets of Hither Green. Good atmosphere."
"It is very impressive inside and has a good outdoor space for the summer."
"The Station Hotel provides a warm welcome to Hither Green and is a focal point for the local community."
Cons:
"Used to be great, now caters almost exclusively to young families who feel it’s ok to let their kids run untended around the bar."
"But, its usually filled with screaming children and loud families so I avoid it these days."
"Needless to say, we won't be recommending and we won't be back! Over £100 for inedible food that made us sick?? No thanks!"
"They had an order to table Q R code system which took 25 minutes to navigate and which was unnecessarily stressful."
"Poorly maintained toilets."
"Nice pub, nice decor. The service is appalling."
"THIS PUB ALSO NO LONGER TAKES CASH PAYMENTS, so don't go there if you prefer to spend cash."