The George Reviews Summary

Food Quality

Pros:

• "Tha food was of a high standard and very tasty."
• "Their cod goujons are excellent!!!"
• "Had the best chocolate brownie ever! Gooey and warm with mint chocolate icecream."
• "The food was tasty, never having had haggis before it is a very rich taste don't think I could eat a lot of it by itself, but it goes really well with the neeps and carrots."
• "The food was freshly made, served piping hot and in generous portions at reasonable prices."
• "Food is great! Reasonably priced and tasty."
• "The meal was exquisite and delicious!"

Cons:

• "Food is horrendous - the sausage and mash was awful, takes something to not be able to cook a simple meal like that."
• "The quality of food has definitely gone down. Recently more so than ever the pub has no custom, nor does it have any atmosphere."
• "The food here has become so bad lately."
• "Shame the food did not match the well decorated cosy pub."
• "The burger is bland, and both taste like they were cooked hours ago and then reheated."
• "Over cooked & over priced food."
• "Unfortunately the food was awful."

Staff and Service

Pros:

• "Thanks to the lovely young lady Helen for looking after us!"
• "Service is excellent, staff friendly too."
• "Their service was great and the food was brilliant."
• "Tayla was absolutely amazing considering she was the only person running the bar during the lunchtime rush! she was very friendly, super professional and especially calm."
• "Our server was Anish and he made us all feel welcome and was quick and efficient."
• "The staff were so nice and helpful."
• "Waiter was very polite and took our order quickly."

Cons:

• "What a disgusting dam right out Bully the 'Manager' Stuart is."
• "He’s Abrupt, rude and extremely condescending."
• "Greene King should be ashamed to have hired such an unprofessional, rude employee."
• "The staff seemed thin on the ground (at lunchtime), rushing around and taking a while to deal with any requests."
• "The person I believed who was the General Manager, was outright rude and disrespectful."
• "What a rude waitress? We were served drinks at 11:05 pm and nobody told us that the bar closes."
• "The staff is extremely rude, they even refused to make and serve us coffees, which was ridiculous."

Ambiance and Atmosphere

Pros:

• "Great night & wonderful live music."
• "The atmosphere is cosy and the music is not obnoxiously loud."
• "Nice traditional atmosphere with plenty of comfy seating."
• "Friendly and welcoming pub situated close to the bottom of Hampstead Heath."
• "this restaurant has a great atmosphere where the surrounding was calming and made me feel welcome for my visit."
• "The atmosphere of this place was absolutely awesome, and it was very easy to get a table."
• "Extremely friendly atmosphere"

Cons:

• "It has little or no atmosphere."
• "Music is way too loud, food has declined and staff changing more frequently than it should."
• "We popped in for a quick pint and we were immediately greeted with the smell of urine."
• "Pub customers very loud and badly behaved."
• "Poor service, met with no smile, horrendous atmosphere."
• "I've literally seen mice run across the floor something I wouldn't even fathom happening prior to the new management."
• "This pub used to be a family pub!! What a shame!"

Value for Money

Pros:

• "Lively pub with reasonable Fish&chips."
• "1:90 for a soda water which I was surprising as everything else is reasonable."
• "Cheap drinks (always served with a smile)"
• "Came for Burns night supper, delicious four course meal finished off with a 15 year old malt for a reasonable £25."
• "Very spacious. Food and service were both fantastic. A touch pricy as you’re in Hampstead/Belsize however the student discount helped bring it down to a reasonable level."
• "Prices are very reasonable; considering you are in the heart of Belsize Park."
• "Have begun frequenting this pub because the cosy, warm and friendly atmosphere provided by both staff and customers alike. Absolute pleasure and very well priced considering the current economic climate."

Cons:

• "£5.35 for a pint of Camden Helles is my only qualm, but that's honestly par for course in this area."
• "10% NHS discount offered otherwise fairly pricey but standard for the area."
• "However, the toilets are dirty & need cleaning & freshening up as well the stench in the general seating area."
• "A little cold was my only gripe (the restaurant, not the food)."
• "For the surrounding area, it’s not the pub you’d expect. Empty on a bank holiday Monday with slow service and mediocre food."
• "What a total disappointment! Four real ale pumps, all with badges! None on! Just lager available."
• "Unfortunately, a bit light on keeping a choice of real ale available."