Vagabond Heathrow Reviews Summary

Food Quality

Pros:

• "The food is really good and the staff is very friendly and attentive."
• "Love the vegan brunch, and the service of Eusebio was truly amazing!"
• "The chicken was surprisingly good. I honestly had low expectations because I heard the food in London wasn’t that good."
• "Great selection of wine at decent prices. Had the salmon and it was delicious."
• "The charcuterie board was quite nice and the beer was cold and well poured."
• "The foods were served quickly and it's optional for service charges."
• "Airport food that tastes great? What a concept. I loved it."
• "Not a bad airport option. Quite fine dining. Fish cake and potatoes was really good and the duck pate excellent."
• "The full English breakfast was pretty good too."
• "The food was good and the service was excellent."
• "Food was absolutely delicious and we had the best service ever."
• "An absolutely excellent place for a meal before a flight. Great service, great food."

Cons:

• "Ordered the Reuben sliders for 14 pounds. Worse sliders I have ever had in my entire life, not exaggerating."
• "The bacon were chewy and the proportion of baked beans were too small. Disappointed with the orange juice too as it's from concentrate rather than from real oranges."
• "Super overpriced, bad food, surly service."
• "The food is below average. Very poor value."
• "The burger was so overcooked, that it was completely dried out."
• "The full English seemed a bit too overpriced for considering the same from somewhere else would have cost less than half."
• "I ordered a Ceasar salad and a side of mac and cheese, the salad came out with no dressing."
• "The most disgusting mac and cheese I've ever had in my life."
• "The food is where it falls off a cliff."
• "The food was just ok and very overpriced."
• "The food is expensive and while the menu sounds nice, the food is terrible. Tiny portions and unsatisfying."
• "The duck starter was good, but I paid 7£ for what was barely 50grams of duck."

Service Quality

Pros:

• "Eusebio S., was my server, and you want him!! He was personable and attentive."
• "Nicholas was our server, excellent job!! Very attentive and friendly."
• "Their service was Pristine! They have an amazing wine selection."
• "OMG! I HAD THE BEST CHARCUTERIE BOARD! Amazing service by Nicolas."
• "Had a great experience with great service from Karthika who suggested a beautiful red wine for my wife."
• "Eusebio was very kind and attentive, and also very patient and gave great recommendations."
• "Telma has always greeted me with the warmest welcome and the biggest smile."
• "Eusebio made our experience enjoyable with his sense of humor and great wine recommendations."
• "Stopped in for some drinks and a bite to eat before our flight. We were promptly greeted and seated by our fabulous server Eusebio S."
• "Had a wonderful waiter, Brian B, he was so lovely and very fast."

Cons:

• "Despite we were the only customers at the entrance, the lady staff at the reception somehow treated us like transparent."
• "The hostess was extremely abrupt and vacant, you order your own food with the expectation of a tip prior to receiving any service."
• "The staff all seemed highly overwhelmed and angry at one another."
• "The member of staff proceeded to give excuses upon excuses with no apology while continuously raising his voice at me."
• "Service is awful. Dopey, don't care, slow, rude. Sort it out."
• "Had to chase literally everything, first English Breakfast missing a sausage, then had to chase someone to get us cutlery."
• "Wouldn’t bother with this place if you want to receive the food you actually ordered in a reasonable time frame."

Ambiance

Pros:

• "Very chilled atmosphere, almost forgot that we were at the airport instead of back in central London."
• "Wonderful atmosphere. Nice and chill. Great lighting, self pour non-touch beer and wine."
• "Beautiful restaurant a mix of modern and industrial with a great selection of food and drink."
• "This was a great place to eat, really nice atmosphere, delicious food, amazing drinks."
• "Relaxing eatery to enjoy a meal with friendly staff. The service was amazing actually."
• "Wonderful, magical vibe with top-notch service from Makving (the waiter), who delivered speedy service."
• "Lovely lunch. We shared a meat and cheese platter and a bottle of Cheia Portuguese wine."

Cons:

• "The staff are more interested in getting home so they can go out for their Saturday night."
• "Very uncomfortable tables of two were very close and next to kitchen and got very crowded when staff waiting around."
• "It I could I’d I give -5 the worst place I’ve ever stepped in after waiting ages for the food we realise all the tables after us have gotten there food."

Value for Money

Pros:

• "Great selection of wine at decent prices."
• "Not a bad airport option. Quite fine dining. Fish cake and potatoes was really good and the duck pate excellent."
• "Lovely varied menu, I went for the Salmon which was very tasty & a pretty generous portion."

Cons:

• "Super overpriced, bad food, surly service."
• "The food is below average. Very poor value."
• "The burger was so overpriced for what it was."
• "The full English seemed a bit too overpriced for considering the same from somewhere else would have cost less than half."
• "The food was just ok and very overpriced."
• "The food is expensive and while the menu sounds nice, the food is terrible. Tiny portions and unsatisfying."
• "The duck starter was good, but I paid 7£ for what was barely 50grams of duck."
• "Definitely not worth the price you pay! Salmon was rock hard and the rest of the meal seemed like it was cooked days before and partially reheated in the microwave."

Additional Remarks

Pros:

• "The fish and chips were great too! Surprisingly for a wine bar! So strong recommendation."
• "Great atmosphere. I was captivated by the artwork on the walls!"
• "Great place to hang out while at London Heathrow. They have a great varieties of wines and craft beers."

Cons:

• "I was welcomed and served by a gentleman called Eusebio. Don’t miss this place, it’s easy to walk past, but the service is impeccable."
• "Served by Nicholas, great food, had the salmon. Recommend eating here before flight!"
• "I have just tried to get breakfast in Vagabond in Terminal 5. Although there were a very large number of empty tables, the girl at reception told me she had 'no tables for 1'."