Rose & Crown Reviews Summary

Staff and Service

Pros:

• "Friendly young staff."
• "Service is quick, not that busy on working days, they have some good sofas to sit on in the front, dog friendly, football is shown on multiple screens, they have a really good barn area in the back for summer with a very large screen."
• "Recommended for a casual lunch or dinner, friendly service and lively atmosphere."
• "Lovely staff, welcoming and friendly, good selection of beer and wine."
• "Staff Brilliant Amenities Brilliant."
• "The staff were spot on, the manager came to apologise than he didn’t think the kitchen could get all 9 meals to us at the same time, but tbh they did, the food was excellent as was the service."
• "Served drinks by attentive staff in a covid secure environment."

Cons:

• "They are significantly short staffed, there was no service and we wiped the table down ourselves after finding the spray and cloth, cleared the drinks of the table ourselves as no service."
• "Terrible treatment from the staff people!"
• "No idea how to keep a pint of real ale."
• "The staff were polite enough but were being run ragged."
• "Waited at the bar whilst the entire bar staff were serving, chatting and laughing with a group of lads."
• "The staff team seemed very unhappy to be working."
• "The young pub staff were rude, sarcastic, insulting."

Food Quality

Pros:

• "Considering the prominent location it's very cost effective."
• "The food has been good on each visit, with the fish goujons being the outstanding item for me."
• "Food was lovely and staff were very friendly."
• "The food was excellent as was the service."
• "The food was very good!"
• "Beautiful food, clean cutlery unlike some other places I've eaten lunch, food absolutely gorgeous."
• "Food was fantastic, we had a burger and a steak and ale pie."

Cons:

• "When the food finally arrived it was dull and disappointing."
• "The pie filling came out of a tin."
• "The portions were very small and seemed like they threw something onto a plate and called it a day."
• "Quite expensive considering not a great deal of quality was dished on our plates either."
• "But the food was very dry and without any taste."
• "The Koftas were pretty flavourless and really didn't look appealing at all; a brown paste on a stick."
• "The food was cold. Poor mash potatoes and no taste."

Ambiance and Cleanliness

Pros:

• "The overall atmosphere of the place was pleasant and we appreciated its cleanliness."
• "Toilets are a little outdated, however they were spotlessly clean and fresh so no complaints from me."
• "The vibe of the pub was fantastic."
• "It's also a very well decorated pub with a good atmosphere."
• "Lovely welcoming pub! Clean environment!"
• "We love the outdoor courtyard it is so beautiful throughout!"
• "Good covid19 measures in place."

Cons:

• "Sadly the bathroom facilities (male) are really bad. Clearly in need of a refurbish and management should look to have a regular cleaning schedule out into place."
• "The atmosphere is dead."
• "The place needs a complete refurbishment (peeling wallpaper, no locks on loo doors etc), too little staff to cope and overpriced beer."
• "Whilst cleanliness has never been top of their list of priorities it appears to be getting worse. Toilet floors do not appear to have been cleaned in a very long time and grime in the seating areas is obvious."
• "Lot of water on floor. Rather dirty looking so did not fancy eating here."
• "Toilets are disgusting and reflecting on this would not dare to try the food."
• "The tables are sticky, the toilets smell and look like a chicken coop."

Value and Pricing

Pros:

• "Prices were lower than expected."
• "It’s a pub, so don’t expect silver service! But for a pub, food was good, well priced and arrived fast despite it being World Cup Quarter Final."
• "Really pleasantly surprised that there were many vegan choices on the menu."
• "Reasonable prices."
• "The food we ordered was enjoyable and good value for money."
• "Good food, tasty tap beer, a nice traditional pub atmosphere."
• "High quality pub food with an excellent selection of ciders."

Cons:

• "Didn't have a side order and no offer of a reimbursement."
• "Avoid - there are far better places for a pint nearby."
• "The food was overpriced but, you know, tourist prices."
• "One of the worst experiences for eating I can recall."
• "But be warned, it's not cheap! 2 beers and a wine was £17."
• "Food over priced and mediocre at best."
• "Possibly the biggest rip off and most uninspiring meal we've had in a pub ever."