Bell Reviews Summary

Staff Service

Pros:

• "The best staff I have met."
• "The place is spotlessly clean and staff very friendly and approachable."
• "A big shout out to Max who looked after us so well on Friday, thank you Max!"
• "Max the barman did a fantastic job tonight, got us food even when the kitchen was closed, checked on us throughout the night and overall did a brilliant job!"
• "The staff great and very friendly and helpful."
• "The staff were friendly and efficient, service was fast, covid stuff is being done very well, and the prices are fair."
• "The staff were very welcoming Lunch was great I had the turkey Great range of drinks."

Cons:

• "When we complained at the end and throughout about slow service and burnt food, we were rudely told well that's fries for you."
• "Throughout the night the staff were very rude to us and not accommodating at all."
• "Wrong food delivered, cold pie and another dish served by a waitress with a dirty duster."
• "Serving staff though pleasant enough, took very long and had to be reminded to bring the 2nd course."
• "Took a long time to attract attention and our food order was taken before the drinks arrived."
• "The tea eventually came but milk had been forgotten which we informed member of staff about, she laughed but didn't bring any."
• "The 'servers' couldn't have been more unenthusiastic if you paid them."

Food Quality

Pros:

• "Both times the food was high quality."
• "Fantastic value for money 2 courses or 3 courses."
• "Food was delicious & just the right amount on the plate."
• "I had fish and chips with a new addition to the menu of curry sauce, very tasty."
• "The meal was excellent, the choice of drinks was excellent, and the pub atmosphere was also excellent."
• "Food was lovely."
• "The Sunday dinner was amazing !! Honestly, I've had many Sunday dinners and this was far the best I've ever had."

Cons:

• "The portion sizes are very little for the price, lucky if you get half the bowl in some."
• "I had the Senior meal of Fish & chips which was supposed to be half a fish. I got the tail end and there was hardly any fish just all batter."
• "The food wasn't good. I ordered a chicken burger and the chicken was fried so much that it was hard to bite."
• "The starters chicken strips - were only like warm."
• "However went for Sunday lunch this week and the meal served up was tepid at best."
• "Great pub, sadly tasteless food."
• "Last 2 meals. Fish n chips. Tikka masala, tasteless."

Atmosphere & Location

Pros:

• "A good place for a birthday celebration."
• "Lovely meal here, nice and friendly staff and atmosphere, highly recommended after a visit to Ann Hathaway's Cottage just a few 100 meters around the corner."
• "What a lovely place to be."
• "Lovely, clean, friendly village pub."
• "Atmosphere inside is still cosy and very local village pub, which is what it should be."
• "Lovely quaint pub."
• "Great atmosphere and loads of friendly locals and dogs."

Cons:

• "First time I've been here, nice place but being on an island it's a bit noisy with traffic, no play area for the kids."
• "The views aren't that great."
• "Sadly a drunk arrogant man who was on next table spoilt are 2nd night I couldn't wait to finish my meal."
• "Music... if you can call it music, far far too loud!"
• "One slight criticism in that the tables seem awfully close when you have a table of 2 next to a 4 table."
• "While awaiting the arrival of our meals we witnessed a customers dog urinate on the carpet."
• "When we got there, there was a sign on the door which said 'Kitchen closed all day'. No apology, no explanation."

Value for Money

Pros:

• "Fantastic service. Owners - staff very welcoming - friendly - hard working."
• "Food was actually pretty good, especially so when considering the value."
• "Food was the best we've had in Stratford all week. Incredibly reasonable price, two mains for £14.99, and very tasty."
• "Great food and really reasonably priced menu."
• "The food was reasonably priced. The two for £12.99 menu offers something for everyone."
• "I was gobsmacked at the great price I was charged!"
• "Lovely seniors menu good portion sizes and not expensive, good drinks range."

Cons:

• "The beer is a little overpriced. Overpriced drinks results in 4 stars instead of 5."
• "2.20 for a lime and soda very overpriced."
• "This place was very friendly but charged £2.49 for 9 chips supposed to be gourmet was not impressed with what I received."
• "Drinks are pretty expensive, a pint was £5+."
• "The meat was the scraggiest form I'd ever seen. Just fat and gristle."
• "Vegitables not cooked properly. In fact hardly cooked at all!"
• "The food was average in our opinion."