Cappadocia Reviews Summary

Category: Turkish restaurant

Address: 64 High St, Walton-on-Thames, KT12 1BU, United Kingdom

Phone: +441932259881

Rating: 4.5
based on 150 reviews.

Food Quality

Pros:

  • "Really amazing food."
  • "The meat was tender and tasty."
  • "Everything was perfectly cooked and full of taste."
  • "Food looked excellent and was well presented."
  • "The flavours were authentically Turkish! Not spiced down or adapted to a local food pallete."
  • "The food was amazing, with dry ice for theatrics."
  • "The food was exceptional, served in good time, pipping hot and full of rich deep flavours."

Cons:

  • "But if you want an authentic Turkish experience with tasty food, you're best to look somewhere else."
  • "VERY expensive for what you get, and that wasn't great."
  • "The steaks were very salty."
  • "The non Turkish bread was horrible and the lamb shish was soooo chewy was unbelievable."
  • "Quality of the food is very poor especially for what they charge."
  • "Nothing tasted fresh, just lots of soggy vegetables with very little flavour."
  • "The food was quite bland."

Service

Pros:

  • "The staff were really friendly and attentive."
  • "But what made the meal truly memorable was our server, Elizaveta."
  • "Good food and great service."
  • "Superb services, constantly checking on you to see if you need anything."
  • "Service was attentive and friendly throughout."
  • "The service was nice and easy; we were looked after by Dan, who is a joy to chat with."
  • "The service was exceptional, the waiter George was welcoming and went above and beyond for us!"

Cons:

  • "Service was a bit all over the place, brought wrong food to our table."
  • "Service though a bit chaotic."
  • "They also got a drinks order wrong and were reluctant to take it back originally."
  • "Other staff were awful and stood around chatting when we were trying to get their attention."
  • "The waiters were either very blunt or very shy, either were a little awkward."
  • "The waitress came over and informed us there had been miscommunication and they forgot about our main meals."
  • "The staff were too busy talking amongst themselves to realise I had been waiting for 45 minutes."

Value

Pros:

  • "2 courses for just over £10, which is amazing value as the portions are very big and very tasty."
  • "Prices are amazing."
  • "Absolutely fantastic quality - I wouldn’t say under-rated because reviews are good but this is top top standard food without the price tag."
  • "Lovely staff (front and in the kitchen), amazing food and amazing prices."
  • "Great portions at reasonable prices."
  • "On the plus side 5% discount if pay by cash."
  • "Food was amazing, fresh, tasty and great portions."

Cons:

  • "It has become quite expensive specially after covid!!"
  • "VERY expensive for what you get, and that wasn't great."
  • "The drinks were overpriced (almost £4 for diet coke)."
  • "Food is nice but a little overpriced."
  • "You also have to pay for all the extra add ons and other medleys."
  • "Lime & soda £4.30 and a coke £3.80."
  • "Get food poison almost every time."

Ambiance

Pros:

  • "Really nice atmosphere and there was a nice buzz to the place."
  • "The place was beautifully decorated with lots of oriental ornaments."
  • "Fabulous venue for Turkish food with a lovely ambience."
  • "Nice and busy, a good buzz, but not too noisy."
  • "The place was cozy and had a good vibe."
  • "Atmosphere was brilliant, staff were very attentive."
  • "Thursday nights they have a belly dancer, it's a great atmosphere, I fully recommend this restaurant."

Cons:

  • "Just refused to help in any way."
  • "Disgusting attitude on 2 members of staff, very bad attitude towards myself and my partner."
  • "Absolutely disgusted with this place, what a shame on the downfall."
  • "Our first thoughts were that it was very well presented, but felt almost more like a quiet hotel reception than a lively Turkish restaurant!"
  • "Poor customer service, will never go again and would not recommend."
  • "The two young girls who were serving looked at us and then completely ignored us."
  • "I personally almost finds it too straight for a Turkish restaurant."

Portions

Pros:

  • "The children's menu has very generous portions, almost enough for an adult."
  • "Main portions is big and enough."
  • "Portions were full sized, extremely generous, and highly delicious."
  • "The portions were so big that when they came out I thought, how am I supposed to finish this?"
  • "First of all the portions are too big."

Cons:

  • "The kebabs came with rice and bulger wheat which wasn't even enough for 1 person let alone 2 and came in 2 little wooden pots."
  • "Portions were ok, not particularly generous."
  • "2 of them had to go back as they were inedible the prawns looked like they had been reheated several times."

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