The Three Craws Reviews Summary

Food Quality

Pros:

• "Mixed grill is always perfect."
• "The food is incredibly reasonable yet really good."
• "The food was outstanding (soup of the day was 'out of the box'... but was delish)."
• "We had steak and Ember Inns pie and a half roast chicken, both plentiful and very tasty."
• "The food is excellent quality."
• "The kitchen has never failed to deliver flavourful food so good."
• "Food is good quality pub grub, if it's fine dining you are looking for look elsewhere."

Cons:

• "The food is not good at all. Not just one visit but all."
• "Fish & chips - seemed like a microwaved dish. Tasteless, and chewy."
• "The BLT was a huge disappointment! The chicken was overcooked and actually burnt."
• "Roast beef was tougher than Mike Tyson, cauliflower cheese was brick hard and the cheese sauce had no cheese."
• "The food wasn’t up to standard... the steak, which was stringy and had lots of fat."
• "A real pity about the quality of food being quite tasteless albeit well presented."
• "Just dreadful! Was treated to a night out and chose the sirloin steak but it was so tough I could hardly cut it, far less eat it."

Staff Service

Pros:

• "Staff are friendly and service is really quick."
• "The staff are pleasant and obliging even when we ask to mix and match such as chips instead of rice as an example."
• "The staff were such a delight, ended up having a chat about never having been before."
• "The staff were great with the wee one, very patient....the manager was fantastic."
• "The barman, Kenneth was very friendly and welcoming."
• "Service was nice n prompt."
• "Service from staff was good."

Cons:

• "Not brilliant, staff look bored and slow service."
• "The server made little eye contact and demonstrated minimum courtesy."
• "Very poor service."
• "Absolutely shocked at the staff not wearing masks and no social distancing at tables."
• "The staff member just shrugged her shoulders and said she couldn't help."
• "Hope he's not a manager (thin guy with light beard and specs) to be very sternly told that he could not reserve seating outside barked '1st come 1st serve'."
• "Customer service well below par, with new staff behind bar totally bewildered & incompetent at serving basic drinks."

Atmosphere & Cleanliness

Pros:

• "A family visit to a pub restaurant to suit all ages. Lovely clean and pleasant inside."
• "The staff are extremely friendly and we always feel welcome."
• "Cozy atmosphere with nothing that could spoil an evening."
• "It’s really tidy, fresh welcoming."
• "Recently refurbished makes the environment much more pleasant."
• "Everyone enjoyed their meal and the environment was relaxed, clean and we enjoyed the artwork on the walls."
• "The atmosphere is very welcoming with friendly locals."

Cons:

• "Will never go back, they had their chance, and will go out of my way to tell everyone I know not to go there as well."
• "Won't be returning, shame as it used to be a well run place."
• "The whole pub was freezing."
• "Whole place could do with a good clean. Looking a bit tatty."
• "The ribeye when it arrived was absolutely not ribeye and was grossly overcooked."
• "If you are thinking of ordering the Pad Thai, don't do it (it's not Pad Thai, and what it is isn't pleasant)."
• "The portions aren't what they were, the presentation is sloppy and worst of all the quality of the food (especially fish) is not good enough."

Value & Pricing

Pros:

• "The food is incredibly reasonable yet really good."
• "Always had a good selection of well presented draught beers and a fine selection of well priced wines."
• "Beer is reasonably priced and food is good for what you pay for can get 3 courses for under 12 pounds minus drinks."
• "The mocktails are great and so is the price for the food, it's definitely value for money!"
• "Popped in at tea time for a meal two fish and chips and a bottle of wine just under twenty one pounds great value."

Cons:

• "I got an £85 fine... they arranged a refund because I had paid the fine on the day I received it."
• "Had a enjoyable lunch there two weeks ago but I have just received a fine notice from Europarks for parking in the pub car park."
• "Today - I received a car parking fine for £85 for using their car park!!!"
• "Had a super retirement lunch on the 9th March, great food and service. Today, 21st March come home to an 85 pound parking ticket!"
• "Ended up with a £85 fine from the car company as I didn’t see the signs."