The George, Harrow Reviews Summary

Service

Pros:

• "Always fantastic service here, especially from the guy with glasses, I think he is the manager."
• "Went into have breakfast was cooked by dom was hot tasty and when had our breakfast we decided to stay for a drink was served by Katie who can I just say she is a pleasure served us a lovely cold madri."
• "I spent a lovely evening here with my family."
• "Honestly I should start to be a regular here .. all the vibe I’m getting from the staff even on week days it makes me feel to make it my fav pub thanks to Ray, Alfie and Jordan, they are amazing and never forgetting how to ask how your day been with a smile ❤️."
• "Food was excellent, arrived hot, came back next day for breakfast, excellent service again, 5* treatment, keep it up, will definitely bust again and will recommend my harrow family & friends."
• "We stopped here for a meal had the fish chips and peas which were hot with nice crispy batter fresh garden peas and 2 fresh slices of bread, the service was excellent very friendly and helpful would recommend."
• "The service is really good and was served by a lovely gentleman Joel, who was really warm and welcoming."

Cons:

• "All it took to bury a good pub was one rude bartender and one manager who couldn't care less."
• "The bouncers are rude, intimidating and wouldn't know the meaning of professionalism if it hit them in the face."
• "Manager did not believe that we were exempt from masks."
• "Avoid, avoid, avoid. I have never experienced such horrendous customer service in my life."
• "Over priced drinks, manager was extremely rude and incoherent."
• "Also the barman is unbelievably rude."
• "We received terrible service from a bartender of mixed ethnicity, with braces and he looked like he was in his 20's."

Food & Drinks

Pros:

• "Drinks offers were fantastic, food was great."
• "Food was excellent, arrived hot, came back next day for breakfast, excellent service again, 5* treatment."
• "Had an amazing vegan burger there, lovely fries (waffle)."
• "The food was delicious."
• "Very spacious, good wheelchair access & facilities."
• "Bar staff are friendly, service is good, they all try really hard despite being understaffed."
• "One of the best pubs in Harrow town area with great food menu."

Cons:

• "Went to the George on a Saturday evening with two friends for a quiet meal. By Monday morning we were all off work with food poisoning."
• "Got a hot Corona and they didn't even want to change it."
• "The staff are great, the food is terrible. It used to be fantastic before the change of management."
• "Our food was horrible. The chips were burnt and my egg was inedible."
• "Terrible food burnt greasy chicken wings dripping with oil probably refried disgusting and hygiene levels are very very poor not recommended at all even beer glasses were clingy dirty."
• "Food obviously microwaved, could get better in tescos."
• "We also had to wait over an hour to order because the kitchen was 'too busy' and then another hour for the cold food to be served to us!!"

Ambiance & Facilities

Pros:

• "They have different social events like salsa and karaoke and big screens to watch sports in."
• "A great place.. I am in love with this place.. friendly staff.. and a great place to spend your weekend.."
• "Lovely bar, brilliant staff, friendly and helpful."
• "It's a lovely, lovely.place to meet up with friends. Prices are reasonable."
• "Wonderful pub with great decor."
• "Great selection of drinks. Came here to watch the football and there are lots of screens (some tables even have their own) so there's no trouble seeing the game."
• "Very nice ambient environment."

Cons:

• "No parking in the street as it's a busy road but you can find parking nearby."
• "Tables and menus were a little sticky."
• "This pub is my usually place to eat and enjoy with family, since they change the management and staff the customer service has going down hill."
• "One thing I noticed every time is the security there; basically a gang of thugs."
• "Dirty toilets gives you an idea of the hygiene levels."
• "The place can be intermittently rowdy but not aggressive."
• "The music is now terrible."

Management & Staff

Pros:

• "Always have a great night out here, doesn't seem to attract some of Harrow's less desirable punters."
• "John's a great manager and the staff are very professional."
• "NEW friendly, efficient management, chefs and bar team have now taken over!"
• "I have frequented this pub under different ownership and names over the last couple of decades. I will have to say that its current form as The George is by far the best experience."
• "The service is lot to be desired for."
• "They have beautiful smiles and light up the room."
• "My recent experience at the george harrow, showed me what excellent staff work there."