Address: Woodlands Farm, York St, Leeds LS15 4NL, United Kingdom
Phone: +443030030000
Rating: 4.5
based on 152 reviews.
Facilities and Environment
Pros:
"The kennels all have proper beds and blankets and other bits."
"Large field area where dogs can be exercised on lead, together with various enclosed pounds for off-lead playtime."
"Wheelchair accessible throughout."
"Very clean."
"The kennels have glass doors but are angled so the dogs can't see each other."
"All of the individual places for the dogs was spotlessly clean."
"Lovely facilities for the dogs. Clean kennels with outdoor runs."
Cons:
"Not good at all, the signage for covid was really unclear."
"Pity they moved from Adel where there were lovely walks at hand. Current location off a main road, nowhere to walk dogs except a soulless field."
"No personal communication only automated."
"There were no dogs suitable for families with children. Adults only homes."
Staff and Service
Pros:
"The staff and volunteers here are amazing, compassionate and outgoing people."
"Excelent staff very attentive to your needs they we brilliant very understanding and did exactly what they said they would was able to phone to get update."
"Staff are very friendly and welcoming. It seems clear that the dogs are very well cared for."
"Staff in the centre are wonderful and do an excellent job caring for the dogs in these difficult times."
"The professional staff team are fantastic, offer honest advice & detailed information as well as a clear breakdown of the rehoming process."
"The staff are wonderful and well informed, likewise the volunteers."
"The staff are super friendly and very thorough."
Cons:
"Dogs trust discriminate against security dog handlers, I've tried to adopt several working dogs and they've refused my application."
"They seemed totally disinterested."
"Good rescue centre we have adopted from there before the only issue l have is when we visited on Sunday 30th October there was a young lady on reception whose manner we did not like."
"Rude staff and every dog you ask to see, you are told no as they have to be assessed as 'they've shown anger'."
"We were treated like criminals once we had said we had a cat ! Unhelpful - around 12 dogs to look at then you have to jump thro the hoops and if you have children or a cat you can forget it, wasted journey and I was told what it'd be like but still went ! Should've listened !"
"Wouldn’t even give a 1 star the staffs service here is bad, unwelcoming, rude and unprofessional. They have disgusting attitude to customers."
"The lady at this establishment didn't want to know at all."
Adoption and Rehoming Process
Pros:
"Top place to visit for rescue dogs."
"They offer free behavioural advice for the rest of our dog's life."
"We adopted Millie on the 13th Feb 2016 she is amazing a real treasure and a true family dog we all love her millions!"
"Dogs are very well cared for and the care through from looking to adopt, training and long term advice is amazing."
"So if you're looking for your forever friend, go to the dogs trust and give an orphan a forever home."
"This place is unbelievable. Their main aim is to match the dog with person."
"Dogs are treated fairly and kept well, you can go and have a look around by yourself."
Cons:
"Things have changed with dogs trust and not for the better."
"Very poor went to meet a dog, they asked us to have a discussion about it and with lack of communication between staff we didn't end up getting him I'm disappointed to say the least I will never deal with them again"
"rehomed a dog today was told had no aggression issues . later that day the dog bit me then minutes later bit my son (24 years old)very aggressively with no provocation."
"Got the impression I wasn't good enough for any dog because I have a full-time job."
"Very disappointed in dogs trust. My friend passed away and he asked me to look after the dogs asking me as a dying wish that the dogs should go to dogs trust."
"Left very disappointed as we could have given a dog a lovely home but weren't given the chance."
"Would not allow us to adopt because we have grandchildren who visit every now and then."
Training and Behavioural Support
Pros:
"The advice and support we received has been great as have the puppy lessons we attended."
"We came for their dog training course, they are obviously very caring and knowledgeable and I like how it is a structured course with clear homework so you know what to work on between sessions."
"We had our puppy training school here and we learnt some really valuable lessons on how to train our dog."
"Behaviour specialists really do get to know the dogs...reassuring that they know the fogs before and set a contract and outline the dogs routine...positive behaviour training needs to given to every dog owner the sites u see out and about xc"
"Took our puppy for weekly training classes on Saturday mornings. The classes were extremely helpful and very well organised."
"I cannot praise Dogs Trust enough for their puppy training class."
"Going here for puppy training classes and this has been very helpful and educational."