Ninja Warrior UK Adventure Leicester Reviews Summary

Atmosphere & Environment

Pros:

• "We loved the layout, there was plenty of space, a large cafe and an inflatable area on top of the normal ninja warrior obstacles."
• "The place is very clean and spacious, with a large coffee area."
• "Went here on the weekends to have some quality time with my siblings, had an awesome time."

Cons:

• "Freezing cold in cafe area, had to wait for 2 hours for kids."
• "Visited today with kids 430 booking, purchased a coffee from cafe and sat in viewing area. Girl behind counter walked off and started talking to her friend 'Hermione'."
• "The little ones, under 5's got a tiny bouncy castle to play on. They are not allowed to touch anything else. Staff is very rude, they don't allow you to watch your children."

Facilities & Equipment

Pros:

• "There is a lot to attempt, including the warped wall! There is a small inflatable area dedicated for under 5’s, and a large inflatable obstacle course/area too with lots of areas for the big kids/adults!"
• "The staff were fantastic, very helpful and great at helping and coaching the children."
• "The obstacles have different levels for different abilities."

Cons:

• "The most striking thing that bothered me a lot was how dusty the inflatables were."
• "Went here for my daughter's 12th birthday. Good fun but daughter found obstacles difficult. My 18-year-old was unable to reach some of the equipment."
• "I took my son here to attend a birthday party. I was really impressed how big this place is and how well it caters for children's birthday parties."

Staff & Customer Service

Pros:

• "The receptionists are very kind and patient with you. Awesome place."
• "The lockers are easy to use and the staff are friendly."
• "Great communication and any concerns raised were amended promptly. Party host was great and accommodating and engaged with the children spot on."

Cons:

• "There is an overpriced cafe, with the weakest coffee ever known to man."
• "Girl behind counter walked off and started talking to her friend 'Hermione' called her back after 5 mins so i could pay and just got a death stare."
• "The staff in red were all fantastic - so friendly and great at helping and encouraging the kids going round the course! The staff member in blue (a supervisor?) was miserable and rude."

Value for Money

Pros:

• "The prices are fairly reasonable."
• "Great place for kids & adults, very clean and spacious. Large coffee area, with my favourite coffee brand Lavazza 😊."
• "Brilliant facilities, need to be much better equipped at checking in. Have been as an individual and it was awful, but part of a group was beyond a shambles."

Cons:

• "Wouldn’t refund an adult booking when I had to cancel last minute due to a 95-year-old relative being in hospital. Booking policy was emailed like a robot."
• "Unfortunately I had to edit my review yes place it is great, but watch out for parking fines!!! Week later after my visit I received parking fine £60."
• "The only thing that was disappointing was that we had a group photo taken and the host said it would be posted on social media but the photo isn't there."