The Masons Arms Reviews Summary

Category: Restaurant York

Address: 6 Fishergate, York, YO10 4AB, United Kingdom

Phone: +441904541479

Rating: 4.6
based on 305 reviews.

Location & Atmosphere

Pros:

  • "It's five minutes walk from the city centre, the room is very comfortable."
  • "We sat outside next to the lock which was beautiful and peaceful."
  • "The location is great, it's five mins into York centre."
  • "This pub is situated adjacent to the old walled city of York and a 10 minute walk to get to the edge of the tourist area, The Shambles."
  • "The Masons is an ideal base from which to explore York. Only 3/4 mins walk to Clifford tower and the Castle museum and probably no more than 7/8 mins walk to the city centre."
  • "Lovely open fire, very warm and cosy."
  • "Really cosy and old with open fires, exposed beams, oak panelling, solid ancient tables."

Cons:

  • "Bit loud with a group of after-work expletive uttering drinkers sitting close-by but not much the pub staff can do about that."
  • "Not super accessible, with steps to get in, and the restrooms might be a little tight for wheelchair access."
  • "Didn't look great from outside."
  • "There seemed to be no atmosphere as there used to be in the past."
  • "Just before our main courses arrived a group of several loud people sat around close to us smoking and singing."
  • "The locals clearly were not happy to have strangers in their company and made this plainly clear."
  • "Overall… tables are cramped and overpriced…"

Food Quality

Pros:

  • "The portions are very generous and great value for money."
  • "Food in pub is amazing 5 stars for price because the food is superb and the portions large."
  • "Food choice was extensive offering well priced traditional meals."
  • "Fabulous Sunday lunch. Huge Yorkshire pudding, and a nice variety of veg and potatoes."
  • "The food was amazing the pie was Huge and very filling."
  • "Proper traditional pub food, generous portions and really good value."
  • "The food they bring out is good hearty, scrumptious & home made."

Cons:

  • "We had jacket potatoes which were barely warm and very small. Plates were cold which didn’t help. Jackets were obviously cooked in the microwave."
  • "Great Yorkshire Pudding but served with packet beef heated up and a few bits of veg with very waterey gravy."
  • "Portions gigantic which was very overfacing. Half amount of food would still have been a decent portion."
  • "The sunday lunch was huge but unfortunately the potatoes were hard as were the carrots and cauliflower."
  • "Sadly, this roast was awful. Tasteless, frozen veg and frozen potatoes, oily yorkshire pud, the whole meal was drowned in flavourless watery gravy, really nasty."
  • "I had mushroom risotto and it was very bland."
  • "The food was the worst I have ever had. Steak wasn't cook from fresh. It was cold."

Staff & Service

Pros:

  • "It is the friendliness of the staff that is the stand out feature."
  • "The staff were really friendly, especially our lovely waitress."
  • "Absolutely brilliant cannot fault the hospitality. Hardworking staff aiming to please and make the customers happy."
  • "Staff were very friendly and accommodating."
  • "The service is excellent, the staff are young and very friendly."
  • "Staff could not be more pleasing offering to put evening snooker on tv for us without question."
  • "Service was very friendly and attentive."

Cons:

  • "However the manger had a condescending attitude."
  • "We were then told that we couldn't all park there as the spaces were prioritised for residents staying at the pub."
  • "I was served the wrong drinks but it was busy and the staff had a lot of people to serve."
  • "Staff generally very friendly and lovely except one waitress who was not."
  • "After reading excellent pie recommendations we were left very disappointed, the pastry was far too dry and overcooked so much so that you could not cut into it."
  • "Also put off by the landlady eating with her family while conversing with bar staff, it just came across as really unprofessional, neither warm nor welcoming."
  • "Only an apology offered. Wont be going back sorry 😐🤷"

Accommodation & Facilities

Pros:

  • "Amazing accommodation. Close to town centre fantastic rooms with everything you could need."
  • "The rooms were clean warm and comfortable."
  • "A spotlessly clean, wood panelled interior, with three open fires."
  • "Our rooms had everything you needed, plug sockets, usb ports, a mini fridge, hostess tray. The rooms were also very clean."
  • "Room was clean, quiet, & well maintained."
  • "The rooms are lovely although not big they are perfectly formed and spotless."
  • "The rooms are clean and it is a convenient location without the noise of being in the centre of town."

Cons:

  • "The towel rail in the bathroom was hanging off as was the extension cable used for kettle."
  • "The rooms are a little cosy, which is be to expected when they are from the old stables. A shower door opening outwards would help with feeling less claustrophobic."
  • "The room we stayed in was not worth the money we paid."
  • "The car park was minute and difficult to get in and out of."
  • "Our room was basic but perfectly reasonable for a short stay."
  • "The rooms are a little cosy, which is be to expected when they are from the old stables."
  • "Cosy, snug comfortable rooms at a great price."

Value & Pricing

Pros:

  • "Parking is included in the price so it becomes even greater value."
  • "This was a really good Pub meal - fairly priced and worth the money."
  • "The prices were also very decent considering how big the portions were."
  • "Bar staff brilliant and no doubt we will be back as good value for money 👍🏻"
  • "Good value for money and definitely worth a visit."
  • "Good value for money 👍🏻"
  • "The quality and quantity for the price was fantastic value."

Cons:

  • "I was disappointed with the price £17 for 2 Somersby and 2 Carling."
  • "Probably the worst pub food I have ever had and I have been eating in pubs for over 40 years."
  • "After 30 years going there it has changed for the worse. Food portions and quality has went downhill whilst prices still go up."
  • "Overall… tables are cramped and overpriced…"
  • "Local parking can be difficult at really busy times but well worth the visit."
  • "The food was below par, very watery and tasteless."
  • "Only an apology offered. Wont be going back sorry 😐🤷"

Thanks! Your review is awaiting moderation.