The Dabbling Duck Reviews Summary

Service

Pros:

• "The staff were all friendly, the service was quick, a really enjoyable experience and lunch."
• "Fantastic service for our big group (16 pax) attentive servers with water for the table, orders done well and food brought swiftly."
• "Staff attentive and friendly. Food was excellent."
• "The service is absolutely incredible and so friendly too especially on a busy half term morning!"
• "Service was friendly and prompt and we loved our standard and veggie brunches."
• "Service was great with very friendly staff."
• "Before we could even sit down a beaming smile and cheery young lady was taking our order."

Cons:

• "Used to be good, now it's not. Please wait to be seated, but numerous staff walk past without even acknowledging you're there."
• "Very rude stuff! Oddly There are two different queues for one restaurant one for garden one for restaurant itself."
• "Service has gone way down hill since Cathy and Hope left."
• "Staff not as attentive and welcoming as they used to be."
• "However, the staff were rushing about and forgot essential items like the water we had asked for and then cutlery when they brought us our food."
• "The service is mostly nice people, but the manager is quite rude, she goes behind the other employees correcting them and aggressively responding to the clients."
• "Service so poor it takes ages and some staff members are rude."

Food Quality

Pros:

• "The food was superb quality, tasty, filling, a broad menu and excellent value."
• "The chicken club sandwich, the burger and the cheese panneni are amazing."
• "Food was great too."
• "Food was good with top quality fresh ingredients."
• "Food is fresh and tasty, cakes well....... Absolutely delicious especially the rocky road 😋"
• "Possibly the best food i have tasted to date, the chef is out of this world."
• "The best fish I ever had."

Cons:

• "Our drinks were overpriced for their size and quality. There were lots of hidden extra charges."
• "Food not great. Avocado on toast. Toast was teeth breaking."
• "The lamb consisted to 70% large bits of fat."
• "Scones were really hard and dry, very difficult to swallow without drinking anything."
• "Wonderful staff but the food was not good. I had a Thai Curry from the special menu, didn’t like it at all and couldn’t finish it."
• "Although this is supposed to be a place for brunch, Breakfast menu only runs until 12pm."
• "The goats cheese panini was underwhelming, we had to leave half a piece of Victoria Sponge cake as it was too dry to enjoy eating."

Atmosphere

Pros:

• "Has a lovely garden out back though still quite spacious inside."
• "A lovely, cosy construction with wood burner."
• "Lovely relaxed atmosphere, not cheap but top quality so worth the price."
• "Charming cafe in the centre of a pretty Surrey village."
• "All the pubs offer great food and drinks."
• "Shere is a lovely little village."
• "What a gorgeously cosy cafe tucked away in the village of Shere!"

Cons:

• "It feels rushed and overly busy on occasions."
• "Perhaps a little pricey to be sat in the marquee near a bin that smells."
• "Nice atmosphere and dog friendly but was really disappointed by the food and service."
• "Sadly dabbling ducks success seems to have gone to its head."
• "Very poor customer service and cleanliness."
• "Only down side was the flies that were flying round us and our food."
• "We were set in the barn area - and I understand some flies flying around as it is summer but wasps??"

Value

Pros:

• "Lovely afternoon tea, very tasty food, went home very full."
• "All very reasonably priced and beyond delicious."
• "The food was excellent and not overpriced at all."
• "It sounds a little pricey but when you are in a lovely setting, eating good food being served by polite and friendly staff then I certainly don't mind!"
• "Not the cheapest cafe but considering the location and the good quality of the food it's fair value."
• "Not cheap, but as most of us know....you get what you pay for!"
• "The cream tea was very reasonably priced and you definitely get your money’s worth."

Cons:

• "A bit pricey for an out-of-London place tho."
• "£17 pounds for a sad sausage roll chips and a coke feels like robbery."
• "Breakfast was lovely, but largely overshadowed by the price and the wait time."
• "It’s also not cheap but this isn’t a surprise as Shere is so popular."
• "A bit pricey, but to be expected for the location."
• "The food was not good value for money, but it did taste nice."
• "Probably the worst Sunday roast I had in my life. Chewy overcooked beef was just disgusting."

Customer Service

Pros:

• "Drinks were excellent and the staff are really nice."
• "The staff are friendly and the food good."
• "The service is mostly nice people, but the manager is quite rude, she goes behind the other employees correcting them and aggressively responding to the clients."
• "Support your local restaurants."
• "During a stressful day, we found peace and solace in your establishment, friendly service, quality food, great prices and a beautiful community."
• "The staff is friendly, don't have to wait long to be served."
• "Friendly helpful service and a good selection of vegan friendly dishes on the menu as well as traditional favourites."