Fitzbillies Reviews Summary

Chelsea Buns

Pros:

• "Best thing ever."
• "Great food, tasty cakes, the best Chelsea Buns I have ever tasted."
• "The star of the menu is the Chelsea Bun, a cinnamon pastry rolled with raisins and an enormous amount of honey on top."
• "Visited Fitzbillies yesterday for first time and we WILL be back. Had some home made cinnamon Chelsea buns and they were the BEST I have ever had."
• "The Chelsea buns were absolutely amazing, as always."
• "Delicious Chelsea buns (expensive if u eat in - but rent must b high)."
• "The ultra-sticky Chelsea buns are worth the visit!"

Cons:

• "Their famous Chelsea bun tasted stale and was not soft nor sticky as expected."
• "Chelsea Buns were too sweet for me though."
• "The bun was cold and stale."
• "The Chelsea bun that is so sweet, Preferred it to be lighter."
• "Chelsea Buns did not live up to the expectation."
• "Also tried a bit of their famous Chelsea Bun, it was way too sweet."
• "The Chelsea buns are vegans and delightful."

Service

Pros:

• "I will definitely come back to visit Fitzbillies!"
• "Service was good, apart from forgetting some small things."
• "The staff were incredibly friendly and accommodating."
• "The place was pretty packed when I reached it but staff was kind enough to quickly accommodate us!"
• "We did have 1 friendly waiter who was super helpful and nice 👍."
• "Really good food, nice atmosphere, friendly and accommodating staff."
• "The staff were very friendly and eager to render service."

Cons:

• "Good vibes but service for take-out coffee can be terribly slow (>15 min)."
• "Staff were okay. They were more concerned with chatting with each other than serving."
• "Started off with very slow service."
• "Our server was not very friendly but was attentive."
• "Waitress was uninterested in any of the customers and was slamming down our plates and cups."
• "Sometimes felt rushed; like they wanted you out."
• "Service was also lovely."

Atmosphere

Pros:

• "Very welcoming atmosphere and staff."
• "The restaurant itself is very pretty."
• "Vibrant welcoming atmosphere, friendly staff."
• "Location is perfect, place is also very well known by people so it's always full and has a lovely atmosphere."
• "Brilliant atmosphere, friendly staff, quick service."
• "Fairly nice atmosphere for a relaxing and nice coffee with alright food."
• "A beautiful cafe in the centre of Cambridge. Perfect place for breakfast and brunch."

Cons:

• "I was surprised by the volume of noise, blandness of décor and lack of staff enthusiasm."
• "The cafe looks like it may have seen better days when it was less overrun by tourists."
• "Soulless, joyless, no character."
• "The corner café is small; the tables are close together, making it feel cramped, and there is little or no atmosphere, with very basic decor."
• "It was a bit of a mess in there."
• "The place does not have a lot of room though, especially if it's busy."
• "Tables were quite tightly packed."