Address: 30 Grays Inn Rd, London, WC1X 8HR, United Kingdom
Rating: 4.6
based on 165 reviews.
Customer Service
Pros:
"Mario is very helpful and quick in replying to any challenge I face during the courses."
"Customer service (Mario) is excellent."
"Also, amazing and speedy service in case of any queries, 100% recommend to everyone!"
"The admin staff have also always been helpful, friendly and flexible."
"The team is very kind, helpful, acknowledged and will know how to help or guide with any query."
Cons:
"I booked a class for which they didn’t even send any information and confirmation. And when I called to get details, the guy just yelled at me and said he will cancel it."
"Unprofessional and rude team working in the reception."
"When I called in to check whether I booked in, the receptionist/teacher was very rude telling me 'your name is not on the list... I have triple checked, stop asking me'."
"They cancel online courses without notifications and never apologize."
"They cancelled a class and didn't inform any of the students."
Teaching Quality
Pros:
"The tutors are very friendly and professional."
"The tutors are very patient and kind to teach."
"Our teacher was very helpful and taught well."
"The teachers from here are really helpful, and professional, which brings me a lot about the knowledge related to art."
"The teacher Nicolas whom I had a chance to study with is very professional and supportive!"
"The teacher was very observant and attentive, with plenty of one on one time to help you master your skills."
"Each art tutor is kind and patient when teaching and gives you helpful feedback."
Cons:
"We felt completely humiliated by now."
"Obviously, customers like us who dare to review honestly were only left being shocked, irritated and humiliated...."
"The teacher was under qualified and did not explain properly the content."
"He refused to let anyone draw anything for the first hour of the session, when our team were allowed to draw he refused to teach them architectural skills."
"Yinjie is a very rude and unprofessional teacher."
"Yinjie didn't understand that a male teacher should not make female students feel awkward and unsafe."
"Definitely the worst experience I had. I booked a consultation for my 6 year old. The so-called tutor was so rude! He didn’t know how to explain their teaching concept, what they’re teaching, and can’t explain anything about the so-called customized solution to each individual."
Atmosphere
Pros:
"The atmosphere that the studio has offered is just warming and relaxing."
"The centre has a very cosy and relaxing atmosphere, perfectly suitable for immersing yourself in the world or art."
"The overall atmosphere of the studio is calm with peaceful music and cute cats and dog that lift up your mood."
"The studio environment is very cozy! always nice background music which is very helpful for concentration."
"The studio has a very nice and relaxed atmosphere."
"The studio space is nicely decorated, comfortable with a great atmosphere, and the tutor and students are all very friendly."
"The centre is very beautiful with art pieces and relaxing music to provide an enjoyable environment."
Cons:
"The gallery is very chaotic and dirty."
"This small gallery includes four cats and a dog. All the animals are neglected and stressed and skinny."
"Not so good: the constant chatter from the reception area throughout the entire class... distracting when you need a calm space to work in."
Location & Facilities
Pros:
"Plus the location is right outside the tube station which is really helpful."
"The location is so convenient, just next to Algate East tube station, a few steps from Whitechapel Gallery."
"This centre is located at the centre of every convenient retail stores and shops, and of course the underground station Chancery Lane."
"Sunny Art Centre have nice environment for drawing, well and passion teacher, also it is great location, which just few mins walk from Aldgate East station."
"The building has a welcoming atmosphere and all the staff have a smile when you arrive."
Cons:
"The classroom is under equipped and did not have tables for me to draw on."
Course Structure & Flexibility
Pros:
"The course structure in the beginning is very academic."
"The course is based on individual tuition so I don’t need to worry that if I miss anything, and I can decide my own schedule to attend the lessons, which is very flexible and helpful!"
"And the course structure is very flexible, allowing me to choose my own suitable time to attend with personalized course structure and lots of attention from the art tutors."
"According to students’ skill level the tutors help each student to make a unique study plan so its completely personalized course."
"The courses are very flexible; you pay for classes you actually attend, which is hugely helpful to someone like me."
"Everyone works at their own pace and on different objects, so the flexibility of being able to work at whatever level you're at and come in whenever suits you is really helpful."
"There are many classes to choose from throughout the week (both during week days and on weekends) which means that I can flexibly fit the course around my work and other commitments."
Cons:
"It is only possible to book classes online in batches of 20."
"Online course days does not reflect actual status of classes."
"The second time round, I tried a couple of times to book a lesson, but can not book in although i confirmed booking while I was on the booking page."
"The only negative point I have noticed so far is the expiring system for the classes."