Peacock Theatre Reviews Summary

Category: Performing arts theater London

Address: Portugal St, London, WC2A 2HT, United Kingdom

Phone: +442078638222

Rating: 4.5
based on 248 reviews.

Seating and View

Pros:

  • "Very comfy seats with more than average leg room too, definitely a bonus."
  • "First time we've been to this theatre and was pleased that it was cool inside."
  • "The seating in the circle gave us a splendid view of the performance."
  • "Seating in the stalls are tiered, giving a perfect view of the stage no matter where you are sat and not the view of the back of somebody's head."
  • "Seats were very comfortable and our view was good."
  • "All seats on the house appeared to have a great view and all staff were friendly."
  • "There was a good rake to the circle meaning you didn't have heads blocking your view."

Cons:

  • "Sitting in the first or second row does not necessarily give you the best view of the stage."
  • "Seats were very close together had a group of people sit in front of me so I couldn't see the show."
  • "Unfortunately as the seating does not have sufficient height I could not see the performance really because of tall people in front of me."
  • "We were crammed in to the dress circle (row F) and came home with bruised shins as your legs were wedged into the back of the seat in front making it painful and uncomfortable all performance."
  • "Nice theatre but the seats are very small and not enough leg room at all."
  • "We were in the upper circle to see Bat out of Hell very cramped seating no knee room."
  • "The rake towards the back of the stalls (row W) isn't quite enough to see over the head of a tall person in front of you."

Staff and Service

Pros:

  • "The staff was extremely friendly and helpful."
  • "All staff were friendly."
  • "The staff were very friendly and helpful."
  • "Friendly staff who were extremely helpful."
  • "The ushers were very helpful with a happy smile to welcome us."
  • "Staff were very proactively helpful when we arrived."
  • "A friendly welcome awaits as you enter the theatre."

Cons:

  • "Some of the staff need extra training."
  • "The lady working the lift refused the take down a lady who was a carer for a disabled man."
  • "Super rude security inside theatre, who physically blocked my way on stairs."
  • "On leaving the theatre I felt I needed to apologise to them for the rude and blunt attitude of a member of your staff."
  • "One staff member in particular spoiled an otherwise wonderful evening for a very disabled lady."
  • "However my experience was blighted by one of the rudest bar staff I have ever encountered."
  • "The staff weren't happy at all."

Facilities and Accessibility

Pros:

  • "There was a large area of table and chairs with access to free water and a big bar area."
  • "Facilities were older but well maintained."
  • "They have a bar inside where you can get some refreshments. Toilets are clean."
  • "Wheelchair friendly good seating. Accessible toilet."
  • "Lift available from the lobby to the stalls, which are two levels down."
  • "2 Bar areas plus numerous toilets."
  • "Clean toilets, comfortable seats, friendly staff and an excellent view even from the back of the stalls."

Cons:

  • "Theatre was too Hot with uncomfortable seating and a very limited option on snacks, drinks and even merchandise."
  • "Too few ladies loos as usual."
  • "It was too crowded in there to feel comfortable."
  • "No lift access for buggies, 3 sets of stairs."
  • "The theatre is old, can have a bit of TLC."
  • "The presence of merchandise counters on the stairs halves their throughput at the top and mean that lots of people are stuck on the stairs for a long time."
  • "Very hot, with no AC- it was extremely uncomfortable. The poor staff were so overheated and visibility sweating."

Performance and Entertainment

Pros:

  • "Watched Cirque Beserk here was such a great show we went twice."
  • "The show from beginning to end was fabulous, full of energy and had some old songs as well as some new."
  • "Absolutely great show!"
  • "Excellent performance from ISH Dance Collective - Elements of Freestyle."
  • "Amazing Production of Message in a Bottle! Nice Little Theatre hidden amongst the London School of Economics Campus."
  • "An energetic and fast paced production which left the audience on their feet."
  • "The show, a musical, was everything I hoped to experience."

Cons:

  • "Best advice is to avoid it. Bad points in order the acting, the main singers, all group singing, the costumes, absolutely weird story line, no tribute to Meatloaf."
  • "Thought the choreography was a bit amateurish & some of the singing a bit strained."
  • "The show itself wasn't all that quite disappointing."
  • "The Snowman also disappointed me. They removed the scene with the Rollerscates and minimised the orchestra."
  • "Very very disappointed with the whole show. Storyline very weak and poor dancing."
  • "I was very disappointed to see your current show of FLAMINCA dancing."
  • "80% dances were only too loud and more or less same choreography."

Location and Transport

Pros:

  • "It's in the city so easy to get to on public transport."
  • "The theatre is close to Holborn tube station or Waterloo train station, so it is nice and easy to get to."
  • "Holborn & Temple tube stations are nearby. 10 minutes walk to Covent Garden."
  • "It is at the edge of 'Theatre Land' and is easy to reach by public transport."
  • "The theatre is very conveniently located near strand."
  • "The theater is easily visible from the road."
  • "Liked the venue Easy to find and good view of the stage from the circle."

Cons:

  • "No parking anyway."
  • "Very exhausting experience specially if you have to use your mobile to get the access ticket as unfortunately there is no mobile data connectivity??!!"
  • "Access to the stalls is via 4 flights of stairs other than one slow lift for disabled."
  • "The seats may be a little light on legroom."
  • "As usual my main gripe with all theatres is a stunning lack of leg room."
  • "We were on the first row however as the stage is high we couldn't see anything below the knees on stage."
  • "The seats were way too uncomfortable & cramped!"

Value and Pricing

Pros:

  • "Refreshments are reasonably priced as well."
  • "Not the lushest of theatres but very good value for money at Christmas."
  • "Would definitely recommend you see this show before it ends as it's not on for long."
  • "Been twice now for kids shows - one ballet and The Snowman. Both v well produced and good fun."
  • "A constantly changing mix of performances means there is something for everyone."
  • "The bar area is spacious with adequate seats. The toilets were very clean and well kept."
  • "All the staff were great and there were lovely ice creams in the interval."

Cons:

  • "I tend to avoid this theatre if I can, because the price is tend to be more expensive than other theatres for some reasons."
  • "Bar prices a bit steep (£3 for a cup of coke)."
  • "Nice theatre, but was very disappointed that you had to buy inflatable booster seats... When we're trying to move away from single use plastic that being the only option for small children seems ludicrous."
  • "Alcoholic drinks are expensive, we paid £30 for 2 X large rum and cokes!"
  • "The only setback was that only one toilet for women is available. Waiting took away nearly half of the interval time."
  • "The bar area (bottom floor) is 'tired' and borders on dingy."
  • "Very hot, with no AC- it was extremely uncomfortable. The poor staff were so overheated and visibility sweating."

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