The Devonshire Arms Reviews Summary

Service

Pros:

• "The bar staff were friendly and welcoming."
• "The waitresses were really apologetic and said they would see what they could do."
• "Super fast service and we’ll definitely be back."
• "Staff were friendly and helpful."
• "Front of house very friendly and approachable."
• "The staff were really helpful and welcoming."
• "Staff very welcoming in a cosy, friendly pub."

Cons:

• "Waited 20 mins to be served only one person behind bar."
• "Entered looking for food, we waited at the bar for 5 minutes with absolutely no members of staff in sight."
• "No one came so we left. Won't be back."
• "Bar seemed to be left unattended several times."
• "Long wait at the bar as only one person was serving."
• "Incredibly rude staff. When politely waiting to see if a table was available, we got barked at by a man sat eating food."
• "The bar manager was very dismissive and insincerely unapologetic."

Food Quality

Pros:

• "Good country pub serving traditional food to a high standard."
• "The food was lovely."
• "The food was exquisite, some of the best food I've ever tasted."
• "Food was exceptional and I can highly recommend the beef lasagne."
• "The suet pudding was amazing and Meg said the veggie sausages were very good too (which is rare)!"
• "The food was delicious and enjoyed by us all."
• "The food was fresh and plenty of it and very tasty."

Cons:

• "The chips were frozen."
• "I had a burger which was dry and overcooked with french fries that were hard and under cooked."
• "Eat here if you want to eat rubbish microwaved food."
• "Had the pie which was ok, not big portions, following night had lasagna which I couldn’t eat, tasted funny."
• "The bangers were chipolatas the mash was microwaved tasted like frozen packet mash."
• "The fish looked like it had come from a freezer box."
• "Food was overpriced. And really not great I got the lasagne, didn’t taste good."

Ambiance & Location

Pros:

• "Nicely laid out."
• "Attractive building in a charming picturesque village."
• "Very welcoming staff & cosy atmosphere.. Will be calling in again."
• "The room itself is gorgeous (as is the ensuite bathroom, which includes a good powerful shower) and the bed is SO comfy you'll find it hard to leave!"
• "The beer garden is very attractive with plenty of tables to choose from."
• "Nice outdoors bit where you can sit and watch the villagers go about their daily business."
• "Beautiful village location fantastic area to do some walking and see the Peak District."

Cons:

• "The tables are cramped and there were flies everywhere."
• "£9.70 for a pint of San Miguel in a plastic glass."
• "No staff were wearing PPE despite handling plates of food, cutlery, drinks etc."
• "The only gripe is the rapidly increased cost of a fairly basic real ale (Hartington Bitter) at a staggering £5.90 a pint."
• "The dining room was cold and had xmas decs still up but not lit, condiments in plastic bottles, decor very dated."
• "Lovely pub, but very poorly maintained. toilets broken, beer garden was a total mess, bins everywhere, grass unmown, etc."
• "Room 2, paper thin walls toilet stank of sewage."

Value

Pros:

• "The food is 10 out of 10 but make a booking if you want to sit inside but they will bend over backwards to try and accommodate you."
• "Very nice food, great atmosphere, good WiFi."
• "The quality and price were top notch."
• "The food was amazing and very reasonably priced."
• "The portions were huge (there are smaller portion options on many dishes, at reduced prices)."
• "Now a stylish and welcoming pub, dog friendly with a lovely, landscaped gardens, great loos!"
• "The food was delicious and there were plenty of vegetarian options."

Cons:

• "Prices have gone up considerably."
• "You now have to pay for cheese, bacon and relish separately for your burgers."
• "Did not expect the total bill...way more than we thought."
• "The only gripe is the rapidly increased cost of a fairly basic real ale (Hartington Bitter) at a staggering £5.90 a pint."
• "The fish and chips cost just over a tenner without bread and butter or a cup of tea."
• "Soft drinks are pricey."
• "Food was good but not outstanding as stated by some reviews."

Management & Staff

Pros:

• "A warm welcome with very professional staff."
• "Excellent welcome. Great pub with loads of beers to choose from."
• "The pub staff are extremely friendly, kind and welcoming."
• "All the staff were welcoming & so polite."
• "Staff all polite and friendly."
• "We were made to feel very welcome with chats at the bar and general attentiveness."
• "Had a very warm welcome from the staff."

Cons:

• "Really poorly managed. This place has got a lot of work to do after being deserted by the previous owners."
• "Bit short of front of house staff."
• "The landlord (?) doesn't seem to have attended the customer service course as he was not only rude, but offhand and belligerent too."
• "The bar manager was very dismissive and insincerely unapologetic."
• "The landlord came out and took NO accountability and tried to shift the blame onto my friend with the allergy!"
• "Service and friendly atmosphere has certainly been lost!"
• "Unfriendly staff beer price expensive and overheard a member of staff saying they didn’t like visitors as the locals where staying away."