The Old Sun Inn Reviews Summary

Category: Pub Buxton

Address: 33 High St, Buxton, SK17 6HA, United Kingdom

Phone: +441298937986

Rating: 4.5
based on 172 reviews.

Service

Pros:

  • "The staff in the sun inn go above and beyond to make you feel welcome."
  • "Service was wonderful - the bar/waitressing staff were so helpful and went above and beyond to help surprise my husband who’s birthday it was."
  • "The staff were delightful, their eyes were smiling even if their faces weren't."
  • "The staff working were very welcoming and accommodating."
  • "Lovely friendly staff."
  • "The service was prompt and friendly."
  • "Staff were friendly and attentive."

Cons:

  • "The only let down was the service - staff were friendly but not very attentive."
  • "When we asked to order our dessert, we were told that the kitchen is closed."
  • "She never came back to us. We paid for 2 mouthfuls of soup."
  • "Too crowded and hence took nearly an hour to get our main course."
  • "Very disappointed with the service and the mediocre food."
  • "The one thing that really lets them down is their ordering app. You can only order drinks on there (not food), and they don't have all options."
  • "The service was awkward and not professional."

Food Quality

Pros:

  • "We had an exceptionally brilliant meal (rib eye and chips). The chips were AMAZING! Soft inside and crunchy outside. Steak top notch!"
  • "Quality homecooked food."
  • "The Sunday roast and scampi were delicious."
  • "Food was hearty and well cooked - fish and chips was spot on, very well priced and the ales exceptionally well kept & all served with a genuine smile!"
  • "Fantastic steak and ale pie. We shared a pie, which is a thing on the menu. It was a good amount for a reasonable price. Totally delicious pie and good chips too."
  • "The steak and ale pie was massive and has to be one of the best pies I have ever eaten."
  • "Food was wonderful. Sunday roast was so nice and the apple & rhubarb crumble was delicious."

Cons:

  • "We had a meal 28/03/2023 my husband had the steak in ale pie which was burnt, dried up with no taste."
  • "Not great, had dirty fries...frozen chips with a bit of feta, onion etc."
  • "I had a meat pie and, to me, the sauce that accompanied it was uninspired and bland."
  • "Very mediocre food served for dinner (7 May 2023). The burger was raw inside and the red cabbage had a very bad taste."
  • "After 45 minutes waiting we received burgers with cold bread and we were not impressed with the meat."
  • "I wouldn't recommend this place for food at all."
  • "The overall experience has been bad, the food was mediocre, the service was ok however a service charge of 10% was added to the bill, apparently this was compulsory and I believe that a 10% service charge should not be mandatory."

Ambiance

Pros:

  • "Great atmosphere, friendly staff, great choice of beers and wines."
  • "It's a proper TARDIS when you get inside!"
  • "Nice, historic looking pub. We sat indoors. Plenty of outdoor seating."
  • "It was so friendly, welcoming and comfortable."
  • "A really nice and cozy pub with the friendliest and smiliest staff."
  • "The atmosphere was bodacious: being sat, quite serendipitously, next to the open fire."
  • "What a gem! Exactly the kind of post-walk experience we needed."

Cons:

  • "We were sat beneath a speaker, so difficult to hear each other, and the table was in front of a fire exit, with a door that opened inwards, I am sure that this is not allowed."
  • "Rather gloomy but clean and friendly."
  • "A little dark and stuffy inside, but it’s an old building so perhaps to be expected."
  • "The environment was the problem. It is impossible to have a conversation due to large noisy groups, low ceilings and the staff not being aware of vapers."
  • "Had to rush outside as something hard lodged in the back of my throat. I managed to dislodge it, on examination it seemed to be a long, thin piece of bone."
  • "Presumably as we are not locals we have to abide by a different queuing system."
  • "Don't open until 4pm on a Tuesday even though it's Market day and the Buxton International festival was on. Strange."

Value

Pros:

  • "Food was not expensive but you get what you pay for."
  • "Prices aren't too bad, about a tenner for a reasonable meal."
  • "Our dinners were good value for money and we will return when next visiting Buxton."
  • "We've paid a lot more for food in restaurants that was nowhere near as good as this."
  • "The drinks arrived very quickly and were very reasonably priced."
  • "Your food was delicious, hot, with plenty of choice and reasonably priced."
  • "Food was good. Service was great."

Cons:

  • "Waited a very long time for our food to be served."
  • "The only let down was the service - staff were friendly but not very attentive, we never did receive the desert menu we asked for and it took three attempts to get the bill and in the end I walked up to the bar to pay."

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