Bear & Ragged Staff Reviews Summary

Category: Pub Dartford

Address: 2 London Rd, Dartford, DA1 4BH, United Kingdom

Phone: +441322522906

Rating: 4.4
based on 230 reviews.

Staff and Service

Pros:

  • "Artur and Mel went above and beyond keeping us well looked after."
  • "Our barman was very welcoming and helpful."
  • "Really impressed by the staff and they went above and beyond what was expected of an afternoon refreshment."
  • "The bear and ragged pub in Crayford is one of the best pubs we have ever been to, the Staff are outstanding."
  • "New manager is great and the doorman is very friendly, a nice welcome as we came in makes all the difference!"
  • "Fantastic staff, Lewis, Carlene and dark haired girl with glasses l think was Stef were exemplary and a credit to your business."
  • "Staff very pleasant and helpful."

Cons:

  • "Bar lady was very kind but the food was awful, like shockingly bad, ordered a steak which was around Β£15... got completely robbed."
  • "We were met by a rude bouncer who wouldn't let us in."
  • "Had a really bad experience yesterday... Not even a 'Hello' and we were told 'Just so you know, we are closing at 10pm'."
  • "Got kicked out despite not bothering anyone and just talking with mates."
  • "I went to the bar to order food and was told by a young lady that she had clocked out and couldn't serve me because she wanted to go home."
  • "Assistant manager needs to be a lot more friendlier her face just said she was bored not friendly or welcoming at all."
  • "Overall rude, should update and put the right opening/closing hours, not giving people looks that say 'how dare you'."

Food and Drinks

Pros:

  • "Roast dinner with either a starter or pudding for Β£10.50 is great value...and yummy."
  • "The food was fantastic, we stayed so long we ordered more food!"
  • "The food here, is amazing. By far the best pub food I've had in a long time!"
  • "Food was 10/10 drinks and music was spot on!"
  • "The food is amazing, fast service and friendly staff!"
  • "Food was plentyful and delicious."
  • "The food was absolutely amazing."

Cons:

  • "Just went for a meal here was disgusting, let thereselves go ordered the turkey and beef roast and the turkry roast, all processed, meat was cold yorkshire puddings like rubber potatoes cold and hard gravy watered down, let alone drinks, fosters very watery, gin no flavour not impressed at all"
  • "When our steak and cheese ciabatta came, we could not believe when we saw the orange plastic cheese not even melted."
  • "The Sunday roast was not up to standard it was like it had been microwaved."
  • "Had a Sunday roast but it was well over cooked. The pig in blanket was so dry and hard it couldnt be cut."
  • "Ordered food which wasn't exactly quick in being brought to our table and unfortunately it wasn't very hot, in fact not even warm."
  • "The tables and chairs were mis-matched; the bench seats were filthy and stained with old food and spilt drink."
  • "The food yet again was fantastic, so compliments to the Chief."

Ambiance and Entertainment

Pros:

  • "They usually have fun things going on during the week and amazing bands and Dj's at the weekend."
  • "The pub also offers live entertainment, including live music nights and pub quizzes, adding an extra layer of fun to your visit."
  • "Love entertainment and DJ on the weekends so great for a night out."
  • "Every weekend musical nights DJ night Live band Karaoke Just wow What do u need for a momentum weekend under one roof Just roll down here Enjoy."
  • "Also a great atmosphere for a night out with friends."
  • "The pub has a warm and inviting ambiance, with cozy seating areas and a charming traditional decor."
  • "Nice friendly atmosphere and the staff are lovely."

Cons:

  • "Music was a bit pants tbf. Put me off coming again tbh 😬"
  • "As soon as the DJ started playing, the whole atmosphere changed... until some trouble kicked off."
  • "Hostile and threatening atmosphere."
  • "The music was loud and upbeat, not exactly the dining experience we wanted."
  • "Also the music is painfully loud on a Saturday night so if you have sensitive ears it's not the place for you unfortunately."
  • "The only thing that annoyed me was the number of dogs."
  • "Only issue was no ventilation evident at all and as all windows are sealed up and doors all closed ...it was like an oven in there in a warm day."

Value and Convenience

Pros:

  • "You can get your money back on parking by asking at the bar."
  • "The garden is impeccably well-kept, and gents can visit the pub's lavatories without being overpowered by a stench of chemical cleaning products."
  • "Really good value for money too."
  • "Good value for what we had and would definitely visit again."
  • "The design and details in this pub is wonderful."
  • "The food and drinks are always top standard with a lot to choose from."
  • "Nice and airy inside with friendly staff and reasonably priced food."

Cons:

  • "The app allows you to order things that were not available to that location which is a pain both for the customer as well as the staff members."
  • "Car park is small too and you have to pay to park there, but Sainsbury’s and Aldi are across the road."
  • "I think the staff should really draw your attention to the fact the car park is not free when you order at the bar :-/"
  • "Marked them down for being charged for a dessert that should have been free with Sunday roast."
  • "A basic pub thinking it's something it's not having a 'smart casual' dress code."
  • "Main advice sort out bouncers and give your bar staff some actual support."
  • "The food is amazing and fresh."

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