Black Sheep Coffee Reviews Summary

Service and Staff Interaction

Pros:

• "The staff is always polite, smiling, and incredibly friendly. Their sociable and cheerful demeanor truly stands out."
• "The staff members were working so hard! Didn’t quite know what I wanted to order but asked the employee Daniel and was suggested a vanilla latte which was exquisite."
• "The staff are always so lovely, especially the girl with the red hair and the blonde guy! x"

Cons:

• "Worse still is a member of staff was seen petting and feeding a dog, she didn't wash her hands after and went straight back to serving food and drink."
• "Staff were polite given that they were overwhelmed."
• "I walked out! Stood for what seemed an age and when I walked up to try and order a ginger girl rudely told me to order the other end."

Coffee Quality

Pros:

• "Excellent coffee (I had an oat milk latte) and as I drank it at an outside table I pictured the inflated pig on the cover of the Pink Floyd album soaring above those massive chimneys."
• "Their cappuccino and croissant are one of the best in London, especially their cappuccino, its taste is something divine."
• "The barista explained the 2 types of strong brew they were serving and indeed they were strong and bitter to my satisfaction!"

Cons:

• "Espresso ok. Americano very weak."
• "Ordered a regular cortado and they filled the cup to the rim with way too much milk so asked for a replacement."
• "I was incredibly disappointed with the coffee here, I sent it back twice but it was absolutely dreadful and verging on undrinkable."

Ordering and Service Speed

Pros:

• "Self-service screens make it quick and easy for a takeaway."
• "The staff were so smiley and cheery, my drink was ready sooner than expected!"
• "Love the self-service tills so you can just figure out your own order and quick service."

Cons:

• "Very slow service. Unorganized."
• "You’re forced to order off poorly functioning screens, with only 2 of 5 actually on. Adds to a never-ending wait."
• "Waited a long time to order, staff were more interested in chatting to each other than serving customers."

Ambiance and Location

Pros:

• "Great place to sit and have a coffee while you contemplate the EPIC surroundings of the former Battersea Power Station."
• "The interior design is sort of industrial looking with concrete walls and floors, with some interesting graffiti art on the walls."
• "This is a great spot for a coffee with friends or to read the paper. Offers a truly impressive and unique view of Battersea Power Station from the outside seating area."

Cons:

• "Tables need cleaning."
• "Music inside is too loud. If you are planning to work or read a book it will be impossible at this place."
• "The room itself is a bit of a mess, more of a badly lit cave than a comfortable cafe."