"The staff is perfect, manager as well, very professional."
"Staff are really friendly."
"Staff are helpful to find your right product."
"Went in to primark early morning about 08-15,Told staff what I was looking for, they were very helpful and took me to the area I was looking for bought 5 lots of goods, staff at tills were polite and friendly."
"The staff in the argyle street glasgow are the best and friendliest staff of all the stores, readily available, very knowledgeable and helpful, really good customer service."
"The staff are always helpful and polite and friendly."
"The staff here have always been accommodating with me being in a wheelchair offers to carry stuff or put stuff at the check out for me to get later."
Cons:
"Went into primark argyle street after work tonight to get a couple of things and all I can say was I asked one of the staff where something was and she was so rude."
"Staff aren't always very willing to help disabled customers."
"Asked for help from a male assistant and was blatantly told they don’t have any they keep get stolen!!! And walked away!!"
"Glasgow, ehh no one cared 'I can't help you' response, and no solution to any customer questions."
"Asked a member of staff if they had a bigger size 'oh I'll just go and check for you sir' I'm still waiting for her to come back."
"Tried to return an item was told can't do it without a receipt really should mention that when you're at the till staff was rude when I explained I'd never heard of that before for a return even though the item still had the tag on it."
"When we were in a queue, one girl... started to scream... and called my girlfriend thief."
Store Layout & Accessibility
Pros:
"Store has escalators and lifts so friendly for buggy and pram holders."
"A good Primark with a decent amount of floorspace which allows for plenty of stock and a good variety of styles."
"Well laid out store with bigger range of mens items than most."
"Everything in one store Woman's, men's, children's clothing plus household items. Gifts. Jewelry, makeup. Great value."
"It's a massive Primark. Can't argue about the selection."
"Layout out changed due to refurb last year which appears to be better organised."
"If you use a wheelchair, you will have no problem getting into this store or getting around, and there's a lift to the second floor."
Cons:
"Even staff walking right up and into my daughter's and my own 2 meter space."
"Sanitizer and a wait zone outside the ship but as soon as you're inside customers will not adhere to the 2 meter distance."
"Overcrowded, things lying on floor, all sorts in wrong places."
"It was awful. Everywhere you looked there were items of clothing lying on the floor."
"Not a good shop to go to if you are claustrophobic, it's far too crowded."
"Can be very messy with clothes all over the floors, and not enough tills, as can be very large queues."
"So very busy and small to other Primark stores. Was hard to find things as a lot of clothing had been scattered around."
Product Selection & Quality
Pros:
"Good range of clothes if you're a female."
"A big choice of jackets, coats and seasonal clothes as well as various miscellaneous items."
"Cheaper than the adjacent TK Maxx."
"Primark is a great place to find value clothes, specially if you are looking for basics."
"I liked the stands explaining how they recycle plastic into fibre, as many items in the shop have a label 'made from recycled plastic'."
"Relatively cheap prices and honestly thinking quality of clothing getting better."
"You can get absolute any item of clothing for a much cheaper price than anywhere else and the quality of the items is very consistent throughout."
Cons:
"Clothes that lose their shape and elasticity after a week and shoes that make your feet stink."
"Poor men's shopping place quality is not up to the mark, but you get many things for lesser price most of the products are made from recycled items."
"They've significantly reduced the amount of men's themed clothing in the past few years."
"SHODDY GOODS. Will not be going there again."
"The old saying 'you get what you pay for' applies here."
"Clothing looks decent but after its washed most of the time clothes shape distorts, colour fades etc."
"The clothes themselves tend to be pretty small made and the quality isn’t always amazing."
Shopping Experience
Pros:
"The service is always good although it can be busy."
"So, it's in the heart of the city center and accessibility is easier as you can get by bus, Rail or road etc."
"Great value, very happy with my purchases."
"No long queue, billing of quick."
"Always love a trip to primark."
"A good place to shop with various lines in new and exciting clothing designs and styles and colours which are reasonably priced and a bargain."
"Love this store the best time to shop is early in the morning as it can get really busy later on."
Cons:
"The place is too bloody hot. Avoid if you get flustered with heat or crowds."
"The tills were very slow, took 20mins to be served as there was only 3 people managing the tills."
"It is what it is, which is extremely busy. Two floors of people way too close to each other and if you survive that, a long line."
"There's not enough staff on tills. The length of time waiting to get served is shocking."
"Shop is ridiculous!! Sitting at about 28 degrees Celsius and there is no air conditioning!!"
"All 3 floors had queues/waits of 10-15 minutes to pay. Needs more tills."