The Princess Victoria Reviews Summary

Service

Pros:

• "Thanks to Laura and all the team for making my son's wedding reception perfect in every way."
• "The lady kindly managed to get us in."
• "The service was amazing."
• "The experience was excellent. Manager was accommodating."
• "The service was swift and friendly."
• "The staff were extremely friendly and helpful and could not fault them at all."
• "The staff members welcomed us with a smile and we had a fantastic feeling."

Cons:

• "The girl who was supposed to serve us bluntly said sorry I don’t do service."
• "Zero attention level, poor display of hospitality to incoming guests."
• "The service was poor from the moment we sat down."
• "The service is an absolute joke.. we received the starters after an hour...then a good 45 min interval before our mains arrived."
• "Service went from hot to cold - our server was attentive for the first half of our meal and then completely ignored us until we left."
• "Staff not attentive at all...or coming to get our orders after seating us."
• "Service was very poor had to ask staff to come and clear our table and take dessert orders."

Food Quality

Pros:

• "Probably the nicest pub in the area. Good vibe."
• "Genuinely good cocktails to be had here."
• "Food was excellent and the beer was good."
• "Excellent beef roast with all the trimmings."
• "The beef was also cooked perfectly with a lot of flavour and melt in the mouth texture."
• "Food was amazing especially the pizza and the kebabs."
• "The food is delicious, the decor interesting and the desserts are to die for."

Cons:

• "The Sunday Roast was probably the weakest dish we ordered."
• "The food has become as poor as you'd find at any pub on Uxbridge Road."
• "The nut roast we had today was more like a Ratatouille with some nuts sprinkled on top and the potatoes were clearly microwaved."
• "Menu is not very versatile and does not offers much, not vegan options."
• "Food tends to stray down the 'larks tongue with a pomegranate jus' route a bit too much for my liking, and it's wildly expensive."
• "After waiting 35 minutes for my food, what was served to me was well below the usual standard."
• "The food arrived and it looked nice. That was when I realised after all that waiting (about an hour) the food was no salvation."

Ambience and Decor

Pros:

• "Place is beautiful, well decorated, food was good, staff was really nice, is dog friendly, even people attending the pub were nice."
• "Pub is also fantastic, big and open, with great artwork on the walls."
• "Cool music, mostly quite quiet so you can chat - although popular, very elegant with fires in winter, but big with an excellent restaurant attached."
• "Brilliant pub, beautiful decor inside, nice and bright."
• "The pub is decorated with framed pictures and paintings of birds and other wildlife giving an elegant and traditional feel."
• "A gorgeous restored Victorian gin palace with high ceilings and steeped in character."
• "The rooms are good and bright and very clean."

Cons:

• "But a very loud presenter loudly asked questions into the microphone and interfered with talking."
• "Then had to put up with music blaring from the function room below until midnight."
• "Decoration is ok, not very clean or maintained."
• "The plain wood floor reflects a lot of noise which I imagine could make it difficult to speak if the restaurant were crowded."
• "The bar has plenty of hard surfaces (floor, walls and ceiling) and no fabric to absorb the sound which meant that the noise level quickly became uncomfortable."
• "Small beer garden at the back, though unfortunately it doesn't really get any sun."
• "It does get very noisy in there."

Value for Money

Pros:

• "Fairly pricey but worth the price of this lovely place."
• "Hotel guests get 50% off food."
• "We all had a delicious sirloin steak, brownie dessert was fresh and scrumptious."
• "Food excellent, reasonably priced, Drinks wide variety."
• "Their concept that good food should be available to all gets rid of hefty price tags."
• "Highly recommended!"
• "Great venue, good gastro pub food."

Cons:

• "Food tends to stray down the 'larks tongue with a pomegranate jus' route a bit too much for my liking, and it's wildly expensive."
• "We would have liked to stay longer but unfortunately could only afford one round!"
• "Gone is the former high standard of food, to be replaced with overpriced run-of-the-mill stuff that really isn't worth having."
• "Our Camembert bread bowl and side of chips was an inedible disaster... For £4 for the chips and £12.50 for the Camembert, both of which were left barely touched, the beer doesn’t save this pub."
• "On top of it they charge me an optional service charge which I feel was outrageous after such a bad experience."
• "Very cheaply done for a very expensive price."
• "Be careful about this hotel. They produce overbooking... Avoid this hotel."