Jones And Co. Styling Opticians Reviews Summary

Customer Service

Pros:

• "The staff are without exception friendly and professional but create a relaxed and informal atmosphere."
• "Personal attention, eyewear suggestions that match my character and a level of service bar none."
• "The whole experience far superior to anything else I have experienced in the UK."
• "A top notch personal and friendly service."
• "Everyone at Jones And Co was so friendly and helpful it took away almost all the angst from choosing new (and very stylish) frames."
• "The biggest thank you to Gareth for his advice and guidance, you made my visits an absolute joy."
• "The end to end service was nothing but superb."

Cons:

• "Went in today to see a guy called Mark and felt a bit disappointed."
• "For Mark to give us uninspiring choices of frames to my wife, and then suggest my wife should visit again at a morning time to be more fresh is somewhat bad taste."

Product Quality

Pros:

• "The spectacles may be a little on the expensive side compared to what you may be able to purchase on the high street. However, they are well crafted, uniquely styled and they make me feel wonderful when I wear them."
• "The lenses are incredibly clear and the frames are very light and comfortable."
• "The choice of frames and lenses on offer are all top quality with great designs available."
• "The eye test was very thorough and I came away with a prescription that was perfect."
• "The lenses are top of the range and worth every penny, just fantastic."
• "The frames on offer are just stunning, and the lenses available are absolutely at the cutting edge of optical engineering."
• "The glasses they sell at Jones and Co are modern, stylish, and some are unique and funky, and others at classic and smart."

Cons:

• "They're not cheap."
• "Of course, they’re not cheap, but I’m happy with the price I paid."
• "The spectacles may be a little on the expensive side compared to what you may be able to purchase on the high street."
• "They are a little more on the expensive side it has to be said, but what you get is worth the price tag."
• "They do come at a price and you get what you pay for."
• "Prices are higher than your regular high street opticians, but you really do get what you pay for."
• "The glasses may cost a bit more than a 'standard' pair of glasses, but do not let that put you off - you get the quality that you pay for and they are worth every penny."

Styling and Selection

Pros:

• "Nick knew every frame shape, size, and specification in each drawer, and was able to expertly map this knowledge to my individual requirements."
• "This is the first time I've used a personalised styling service and Gareth was incredible."
• "The styling advice is the best I have ever encountered."
• "If you’re looking for new frames I would highly recommend Jones & Co Styling Opticians."
• "The choice of frames is fantastic with really interesting options."
• "They have a great selection and work with you to find the ideal shape and colour to suit you."
• "The choice of frames are so individual and quite amazing."

Cons:

• "I wanted blue frames similar to a pair I had before. Despite showing me a very extensive range I didn’t see what I was looking for."
• "If you're on a budget, there will be 'better' options available."