Dukes Head Billericay Reviews Summary

Food Quality

Pros:

• "Although the food was good."
• "Food is good quality and is a typical gastro pub."
• "The food was lovely."
• "The food for everyone was served quickly."
• "Lovely roasts!"
• "The food was fantastic (I had the pork belly for my main)."
• "All food we ate was lovely, well cooked and full of flavour."

Cons:

• "The food was really dry and cold don't order the pork but the fish I was told was really nice."
• "Roast dinner was the same very bland no seasoning."
• "Tomato soup for starter was bland and had no flavour."
• "The seabass I had was very poor with mushy peas as the greens and dried up fish and the chorizo was chewy and only just about edible."
• "Turkey was dry and dinners were not very warm."
• "The starter of scallops were disappointing."
• "Considering the cost this food was poor."

Service

Pros:

• "The bartender jack was providing of excellent service during a busy monday, serving amazing cocktails to a very high standard."
• "Exceptional staff service, very attentive and always available to help."
• "Service very rapid. Polite efficient staff."
• "Service was very good and food arrived promptly."
• "Megan the manager couldn’t fault her she was so accommodating and welcoming."
• "Great service from Peggy, tailored the meal to meet my dietary needs."
• "The staff especially the young lady who had just joined were super efficient, polite and knowledgeable."

Cons:

• "Don't waste your money. The service was really poor, we sat for about 20 minutes before we had to ask someone for some drinks."
• "Food was fine but service slow and waitress Peggy forgot my desert."
• "Staff seemed a bit distracted and avoided eye contact."
• "Visited for a Birthday lunch and then the lady serving us clocked off and we were basically forgotten."
• "Very disappointed with the service we received."
• "The problems was the service, which unacceptably slow."
• "Service was well below average with timings and etiquette."

Ambiance

Pros:

• "Atmosphere was nice, no loud music so you can have a conversation and hear yourself think."
• "The restaurant looked good as well as the presentation of the good."
• "Lovely pub just off the main roads. Traditional build nice and comfy inside."
• "Beautiful building inside and out."
• "The place is beautiful."
• "The Dukes Head is a wonderful place, with an amazing cozy atmosphere."
• "Nice pub atmosphere in a quiet location."

Cons:

• "The only negative is that the colour of the writing on the menus make them a little hard to read in the low level light."
• "Little bit dark by our table and had to shine my mobile phone torch on my dad's menu for him."
• "Unfortunately there was live music / disco blaring out so loud that even the server couldn't hear our order."
• "A terrible smell from the gents toilet kept wafting into the pub."
• "There was a draught from the single glazed windows."
• "The lousy singer and all the music was far too loud in the bar."
• "The radiators were stone cold which is unacceptable in -6 temperatures."

Value

Pros:

• "Great value thank you so much we will definitely be back."
• "Pricing: not cheap but worth it thanks to high quality and tasteful dishes executed with great care."
• "Highly Recommend this place. We will be back very soon!"
• "Reasonable sized portions and priced well."
• "Not overly expensive so well worth a visit."
• "Food prices were fairly reasonable."
• "We had a good meal with good service will definitely return again."