Sussex Ox Reviews Summary
Category: Gastropub Polegate
Service
Pros:
- "The front of house team were respectful, attentive without being obtrusive."
- "Staff were very accommodating of our request for a quiet table."
- "The staff are attentive without being pushy."
- "The serving staff were friendly."
- "Lovely scenery and friendly staff."
- "Good service, very friendly staff."
- "The service was impeccable, there when you needed them but not over bearing."
Cons:
- "Service wasn't great and waiter had no idea about the food or the beers on offer."
- "The lady clearly tried to not give us a table."
- "Service was extremely disappointing. We were left waiting for drinks for 30mins while others got served before us."
- "Staff not attentive, didn't seem to know what they were doing."
- "Very very slow service and fairly pricey."
- "The service was a tad slow."
- "Waiters and waitresses were not wearing protective masks and didn’t maintain appropriate distance at tables - leaning in to light candles etc."
Food Quality
Pros:
- "Food absolutely delicious. had their pulled brisket burger worth the money."
- "The food is always exceptional."
- "Great meal, imaginative starters, great mains, refreshing desserts."
- "Spectacular food."
- "The lamb was amazing, the veg nothing special."
- "Food was amazing."
- "The portions are impeccably controlled and locally sourced, fresh ingredients."
Cons:
- "The Yorkshire pudding was spongy."
- "Burger and chips with onion rings loomed the part, but sadly it was greasy and tasteless."
- "Oxtail Dumplings were very hot... As for the dumplings i thought they were very bland. Not worth £7."
- "The roast looked nice, but had been ruined by tasteless cold gravy, it was like eating out of a puddle!"
- "Food was cold, veg not cooked and beef was overcooked."
- "Chewy beef, no chanteroy carrots and no replacement nor was it mentioned when ordering."
- "The food though, was inconsistent."
Atmosphere & Location
Pros:
- "The Sussex Ox is our favourite place to eat."
- "The dining area has a pleasant atmosphere."
- "Spectacular setting."
- "This place is a must if you're in the area."
- "Nice atmosphere, nice staff and great location for views and a country side walk."
- "Lovely old building."
- "Especially beautiful & a romantic setting for Garden Dining at sunset, over the South Downs."
Cons:
- "Not the biggest car park and no road park as it is down a single width lane."
- "Not rushing back..."
- "Overpriced meal in my opinion."
- "Location is stunning although parking can be a challenge due to its popularity."
- "Heaters not working."
- "The toilets desperately need attention and some.of.the chairs desperately need replacing as wobbly and unsafe."
- "Parking can be a challenge due to its popularity."
Value
Pros:
- "All of this came in at £60 which was not too bad however."
- "The Sunday roast was delicious and well priced which is good for the area."
- "Food is outstanding, reasonably priced and decent portion sizes."
- "Prices are fair for what you get."
- "Well worth it."
- "All impressively intuitive and wallet friendly."
- "Overall good value."
Cons:
- "Very very slow service and fairly pricey."
- "Oxtail Dumplings were very hot... As for the dumplings i thought they were very bland. Not worth £7."
- "Overpriced meal in my opinion."
- "The prices are not worth the quality of the food at all!"
- "It sets the bar high with its prices but then under delivers and refuses to go the extra mile for a special occasion."
- "The prices for meals here are at the top-end of pub prices in the area and so food should be of better quality."
- "At a touch over £50 for two roast dinners, large glass of house white and a pint of beer, a bit pricey IMO, including nearly £5 service charge."
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