Address: Gun Hill, Heathfield, TN21 0JU, United Kingdom
Phone: +441825872361
Rating: 4.4
based on 164 reviews.
Staff Service
Pros:
"Staff members are always friendly & welcoming."
"Warmly greeted at the door, and great service throughout."
"Lovely pub - big car park (with electric charging points, should you need that), and welcoming staff."
"Staff were all lovely and accommodating."
"Staff were friendly, efficient and helpful."
"The service was very friendly and attentive."
"The staff were welcoming and friendly."
Cons:
"Dissappointing Pre booked the secret garden Wasn't ready when we arrived ..had to wait 15 mins."
"Rude staff (apart from the main chap) rude bar staff, who just ignored everyone."
"The non binary server at the bar really lacked manners."
"Service was pretty awful."
"Person on the bar just ignored us and kept unloading the dishwasher."
"Rude staff, being told we had to wait 20 minutes to order."
"Service tonight was appalling to say the least."
Food Quality
Pros:
"Crispy & tasty fish and a nice white wine."
"The food, wine and service was excellent."
"Excellent, excellent pizza from the oven in the very centre of things, and oh so wonderful: they have a doggy menu!"
"Food was cooked to a high standard. My lamb was superb and the pigeon salad was excellent."
"We were delighted to receive top quality delicious meals."
"The wood-fired pizzas are to die for."
"Absolutely incredible, food was excellent, had the calzone pizza and my partner had the lamb steak, honestly one of the best meals we have even had."
Cons:
"King scallops were NOT king scallops..about the size of a 20p."
"Everything was very bland tasting and disappointing, considering the price."
"The food was very disappointing."
"The food although nice tasting is offered up in child size portions."
"Unauthentic risotto and burnt artichokes with the fish."
"The king prawn starter had a dodgy prawn, had the texture of mashed potato, got spat out straight away."
"I was hoping the main a beef roast would save the day but it did not, watery gravy, soggy veg, one and a half small potatoes, two paper thin slices of beef.. deflated Yorkshire putting very expensive for what you actually get."
Ambiance & Location
Pros:
"Location in the countryside enhances the ambiance."
"Lovely country pub, with lots of character and friendly staff."
"Inside the pub is attractively decorated and everything was well spaced out and clean."
"Amazing gem nestling in a country lane with beautiful views."
"Its a great quintessential country pub."
"They have a big garden in the back, very spacious."
"Delightful old pub that, in spite of being a chain, feels like a traditional pub in every way."
Cons:
"The state of the toilets which I found disgusting."
"It's difficult to see where you are going in the dark from the carpark on a very uneven surface."
"There was a problem with the radiator not working in the area that we sat, which meant having to eat in the freezing cold."
"There were wasps everywhere as soon as we sat outside with our drinks."
"Place disappointed us with the kids playground being closed."
"Thought this was a pub but it's a 'restaurant'. An unfriendly restaurant with arrogant snotty staff and a snobby clientele."
"On arrival, found the car park to be full and had to leave both cars on side of the narrow unlit road."
Value for Money
Pros:
"The only thing I've found that is good value for money is the cheese and onion flat-bread starter."
"Prices seem very reasonable and competitive."
"A wide choice of food and at reasonable price."
"Reasonably priced, great service, local beers."
"Whilst not cheap, it was actually good value."
"Prices were good for the quality of the service."
"Everyone in our party thought the food to be excellent and adequate quantity."
Cons:
"Nice environment however slightly pricey."
"The service was good, but the food expensive and disappointing."
"£32.00 for a and 2 drinks what a rip off."
"Very expensive for the quality of food and service provided, spoilt a special occasion and won't be returning."
"Very expensive for what it was."
"Prices are extortionate for the quality of food you get."
"Food was average but the prices are extortionate in my opinion!"