Arkle Manor Reviews Summary

Service

Pros:

• "The staff are extremely friendly."
• "Such an amazing atmosphere and amazing service from Jack and Kate."
• "Staff were fantastic. Made sure we were welcomed on arrival, with drinks following shortly after."
• "Throughout the experience we were checked upon, but not excessively."
• "Service was friendly and efficient, food was delicious."
• "All staff were very welcoming upon our arrival and the service was excellent!"
• "The service was spot on and the servers were very attentive."

Cons:

• "We felt rushed and our evening cut short."
• "The service was pretty poor and we were left to wait for long periods of time as were a number of other tables."
• "Went into the Arkle for dinner. The waitress dropped a large glass of wine all over my Mum, she was soaked... the lack of service afterwards."
• "Only for desert did we have 3 servers for 20 people. Very disappointing... :("
• "Service left a lot to be desired. We had booked a table. We sat out in the garden waited ages for anyone to come over to get drinks."
• "The service was ridiculously slow at each stage; to get seated; then to take drinks order; then to take food order... all of which we had to seek out!"
• "We were made to feel very uncomfortable and that we were holding them up and we were an inconvenience."

Food Quality

Pros:

• "Food was excellent."
• "Without doubt the best I've ever tasted."
• "Wonderful food and amazing service from Ian and Ed, thank you :)"
• "Nice and hot, seasoned and very tasty."
• "The roast was cooked to absolute perfection with succulent meat and piping hot, dry dishes."
• "The food... was perhaps the best roasted meat I have ever eaten."
• "Food and service was excellent, the prawns with chilli was sublime, and the seabass was cooked to perfection."

Cons:

• "Tasty-ish, but WAYYY overpriced for what you actually get."
• "Service was attentive but food quality was poor."
• "The dessert was very disappointing (crumble)."
• "The food is sublime."
• "The roast beef meal for £15.95 is way too small."
• "The beef for all of us was massively over done though and therefore tough."
• "The roast dinner was probably the worst I’ve ever had... The chicken was extremely dry and chewy and the potato’s were burnt, the stuffing was sticky, the vegetables were bland, etc."

Atmosphere & Ambience

Pros:

• "Nice pub/restaurant. Is best in Winter when the wood fire is burning - it's very cosy inside."
• "Great ambience...big clean and decorated well."
• "Love the vibe of the arkle manor, laid back but staff super efficient."
• "Lovely rambling old pub with plenty of rooms and corners for eating, big fireplace by the bar and good outside area too."
• "Great gastro-pub set in the country side with large interior and exterior setting areas."
• "The atmosphere was pleasant, music at a nice tone and vibe."
• "Very cosy place with great atmosphere and beautiful views outside."

Cons:

• "The rear garden is quite basic and has a noisy kitchen extractor fan that spoils it a bit."
• "The interior is quite nice, but the main complaint here is the noise."
• "There was no atmosphere in the restaurant because we were the only ones in it."
• "View of an overflowing skip, rubbish laying around and graffiti out the window - not really what you want from a country pub."
• "The area of the restaurant we were sat in felt quite cold and uncomfortable."
• "Ambience poor."
• "We sat outside in a very nice covered area but it was rather noisy from vents from the main building."

Value for Money

Pros:

• "Good atmosphere, good service, good food, good price."
• "Decent price."
• "Large attractive very comfortable gastro pub offering a fairly extensive varied all day and lunch menus at reasonable prices."
• "Reasonably priced and friendly staff."
• "Kids food was great, massive portions and reasonably priced."
• "All for approximately £15 a head."
• "Good value for money with plenty of choice."

Cons:

• "We worked it out to being overcharged by over £40."
• "2 G&T's cost £22."
• "I could not believe that if you order a 7 ounce steak you charge £25.00 - what a rip off!."
• "Would rather go to Toby carvery. Total Reigate high price."
• "Cheesemack for child way too expensive for what you got."
• "All in all- disappointing and for 250 pounds. We won't be recommending or returning!"
• "Food was very nice, if a little pricy. Felt a bit aggrieved at the add ons on the fixed price menu."