The Coopers Arms Reviews Summary

Food Quality

Pros:

• "Absolutely fabulous Sunday carvery. Reasonably priced and lovely selection of meat and veg."
• "Obviously only used fresh ingredients & have experienced chefs. The food was delicious."
• "The food is wonderful."
• "The food was delicious, all 6 enjoyed our food, the lamb I had was well cooked and tender."
• "The beef from the carvery was superb with an extensive choice of veg."
• "The food is always freshly cooked to order and really tasty."
• "The food quality was fantastic, usually vegetables are bland flavourless mushy messes but here even the sides were great."

Cons:

• "Some of food, particularly roast potatoes, was a little undercooked."
• "Food was of poor standard and when my daughter complained the chef laughed at her which was very rude!"
• "Carvery was not that great. Yorkshires were dry and frozen and roasts didn't seem fresh."
• "The food was cold and far too expensive and sadly you are pricing yourself out of the market."
• "Two of the main dishes were tepid and undercooked and the sticky toffee deserts were dry."
• "Food was overcooked, dry and tasteless. Soggy roast potatoes and chewy Yorkshire pudding."
• "Booked 4 carvery's and all 3 meats were very fatty, Yorkshire puds were hard and rubbery and the veg barely warm."

Service

Pros:

• "Staff very attentive without being intrusive."
• "Came for a birthday party, we had to get away quite early and staff were really helpful allowing us to sit at 11:30 and pre-order our main courses so they could be served at 12 which they duly were."
• "Bar staff were really friendly."
• "The waiting staff were just as wonderful, they were kind, helpful and seemed genuinely happy and pleasant."
• "Our server, Peter, was very polite and attentive, and nothing was too much trouble."
• "Staff are so friendly and the drinks on offer are splendid."
• "Staff very helpful and friendly. Made my birthday treat special as we all enjoyed our meal."

Cons:

• "No soap in the toilet either."
• "They have a drinks side only with a tv but the staff refuse to put it on even if the pubs empty."
• "Am afraid customer service is well below standards!! Very poor!!!!"
• "Shocking! Staff unbelievably rude, did not cater for children."
• "The bar staff kept us waiting and when was finally served on a not busy day the bar lady I felt was obnoxious, condescending and rude."
• "We found the waiter not very friendly and quite sharp."
• "Staff poor, miserable, not very welcoming."

Atmosphere & Location

Pros:

• "Huge fishing lake in grounds famous for its big carp."
• "Beautiful food in a lovely location."
• "It's a great building and good setting."
• "Fabulous beer garden and their own beer is fantastic."
• "Old Manor House now village of Weston on Trents only pub. Excellent food and location with scenic views and reasonably priced."
• "It's a beautiful old building and plenty of car parking."
• "On arrival this pub is in a delightful setting, couldn't wait to get seated."

Cons:

• "The whole building was covered in scaffolding which was a shame."
• "The place was absolutely covered in scaffolding, not very attractive."
• "Restaurant area downstairs so felt dark and dingy."
• "Booked a table for 15:00 and was placed in the bar, atmosphere wasn't great as too crowded, very noisy and poorly lit."
• "However work is being carried out at the moment so the scaffolding caused the rooms to be very dark."
• "Eating in the bar area will have many people standing at the bar waiting for drinks, or staff going to and from the cellar."
• "The conservatory was unbearably hot with no fans!"

Accessibility & Convenience

Pros:

• "Easy parking."
• "Plenty of car parking available."
• "Nice outdoor area to have a drink next to the lake."
• "With a large carpark so a perfect place for business meetings."
• "Close enough to the main roads for easy access, but tucked away next to a lake with a fountain."
• "The Coopers Arms is a very special historic place, with a wonderful, tranquil atmosphere outside and a warm and inviting feeling inside."
• "Absolutely stunning surroundings, a very picturesque area."

Cons:

• "A little disappointed we booked 4 weeks in advance for 6pm sitting advising the party included a baby in a pushchair only to be placed upstairs with no easy access."
• "To get to the second level requires the navigation of a few stairs which is not great if you have babies in push chairs like we did or if you was in a wheelchair."
• "We had to negotiate several sets of stairs to collect this carvery so not really suitable for anyone with mobility issues."
• "Quite dangerous entering for people with limited mobility or sight issues."
• "It's not cheap. It's not wheelchair friendly (though do call to check)."
• "No wheelchair access."
• "Slightly tricky access road."