Swan Reviews Summary

Category: Pub Worcester

Address: Martin Hussingtree, Worcester, WR3 8TE, United Kingdom

Phone: +441905755075

Rating: 3.8
based on 229 reviews.

Food Quality

Pros:

  • "The food was lovely, I didn't grab any pictures, but a couple of us had the salmon (cooked to perfection) and the other 2 had half rotisserie chicken."
  • "Have eaten here many times and have always found the quality to be excellent."
  • "The menu has changed and there is a really lovely choice of food."
  • "I went for the Rotisserie Chicken with sweet chilli sauce Great value, and tasted fab."
  • "The food was delicious. I had the turkey dinner and my son had fish and chips and the apple pie."
  • "Chefs must be top notch because my chicken was scrumptious and the chips are to die for, beautifully seasoned."
  • "The first meal we had was an on the spare of the moment fish and chips, the size of the fish was enormous, the taste was exquisite."

Cons:

  • "Not good selection of beers and ales, the pimms was rubbish even though it was the promotional drink of the month."
  • "The toffee sauce isn't toffee sauce more like instant hot chocolate."
  • "Didn’t come with its crackling or mustard as mentioned on the menu."
  • "All of the food was overcooked my mum had fish and chips the fish was that small I could of called it a small portion the burger was burnt and the half chicken was very dry."
  • "Worst Sunday roast I’ve ever had"
  • "Steak was terrible,bernaise sauce full of lumps."
  • "One was ok, but the other was very fatty."

Service

Pros:

  • "So glad we stopped as the service, food and ambience were excellent."
  • "Staff were lovely and very cheery."
  • "Staff were particularly friendly, professional and accommodating with selection of meals from the menu."
  • "Service was great and food was so good!!"
  • "Exceptional service from himself throughout the meal, checking once if everything was ok with our meals and clearing away once we had finished."
  • "Staff friendly and it was really good."
  • "The staff were friendly and helpful."

Cons:

  • "Stood at the 'wait to be seated' place for around 15 mins today."
  • "Took over an hour and 15 mins to get our food, staff didn't know the menu."
  • "after a 40 minute wait noone had even acknowledged our existence."
  • "No one to greet us and 2 other parties waiting behind us."
  • "also our waitress (psychic waitress) was extremely rude and when we politely asked questions she was able to answer before we had finished asking and was obviously irritated and very abrupt, slamming the food down on the table and walking away."
  • "The staff were excellent individuals but the service was terribly slow due to lack of staff."
  • "Very slow service."

Ambience and Cleanliness

Pros:

  • "Pub and dining area was very clean."
  • "Very clean and tidy food very good large variety on menu including a low cost menu."
  • "Friendly country pub with decent pub food."
  • "The place is clean inside."
  • "Lovely atmosphere, plenty of parking."
  • "Pleasant place to go with friends or family. Calm and relaxing music and lights."
  • "Clean tidy interior, lovely beer garden and well placed with pleasant surroundings."

Cons:

  • "the staff are extremely unprofessional rude arrogant."
  • "The pub inside seemed really nice but we wanted to sit outside and enjoy the sunshine. The tables were full and not cleared for the duration of our time there."
  • "The table was sticky, under the table wasn't cleaned of serviettes from the previous group."
  • "The whole restaurant was stifling, there was no air con, not even a fan either."
  • "upon on arrival we were greeted with an extremely offensive odour outside of the pub."
  • "Also my wife told me the women's toilet was vile."
  • "The final straw came when a rat came out of the bushes jumped on to a table and took a chicken bone."

Value for Money

Pros:

  • "It was tasty and was good value for money."
  • "Lovely place to drink or dine, food prices are competitive, but extremely large portions and tasty."
  • "They have cold water at the bar, where you help yourself, nice touch."
  • "Also we got 30% off mains which made it a great deal."
  • "The lunch menu is beautifully presented and the chips are to die for nicely seasoned."
  • "Excellent service and food and a quick turnaround will definitely be visiting again."
  • "Received voucher through door, 2 drinks for £5."

Cons:

  • "Very expensive."
  • "Even though we had a good wait between main meals and dessert, I felt it was a tad on the expensive side compared to other restaurants we have been too."
  • "Cost £41 for one starter, 2 mains and one dessert."
  • "Very disappointing meal especially since we were celebrating our Wedding anniversary."
  • "The meals were very small. We thought they were off the kids' menu."
  • "Poor meat that you would have seen at harvester or similar."
  • "Dont do lagers on voucher, no ale on to serve so only wine available."

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