Ye Olde Talbot Reviews Summary

Service

Pros:

• "Every member of staff we saw were extremely nice and nothing too much trouble."
• "Lorna, who seemed to be on a 24 hour shift was superbly helpful and attentive."
• "Renae had service with a smile at the bar."
• "The staff were really attentive and polite."
• "Service was excellent and meals arrived less than 10 mins later."
• "ALL the team members were excellent and deserve 5 stars, very friendly & helpful receptionists and the bar staff were lovely."
• "The staff were very patient with our three toddlers and went out of their way to accommodate us."

Cons:

• "I'm sorry to moan, but I was so disappointed with this place... It took 15 mins and a trip to the bar to ask for service to be booked in."
• "Terrible service and experience. We won't be going again."
• "Customer service was terrible especially by the guy with long curly black hair, should not be around customers service."
• "The room was fair for the low price. Did not book breakfast and was made to feel a complete burden for asking if we could eat there."
• "Drinks arrived 20 minutes after the food."
• "Checking in waited for ten minutes... checking out the manager looked like was rude."
• "Staff got wrong food order, denied it... were really rude."

Food Quality

Pros:

• "Nice bar downstairs serving the usual pub food, very tasty!"
• "The food was amazing."
• "Really well cooked and presented food."
• "The steak was cooked to perfection!"
• "Really Amazing Sunday Lunch the Roast Lamb was amazing."
• "The food here is lovely the service is wonderful the staff are very friendly and professional."
• "Food was great and staff were very friendly."

Cons:

• "There were issues with all the mains, soggy chips, soggy batter etc."
• "The food in the restaurant was ok, although the steak that should have been medium rare came out as well done."
• "However, the burger was advertised as having Camembert slices, but this was most definitely Brie."
• "Food is pretty average and they stopped serving dinner earlier than they advertise on the menu."
• "The crispy shallots failed to make an appearance."
• "The veggie sausages were cooked in a way we couldn’t understand and totally inedible."
• "The advertised 'BBQ burnt ends', well, these were more like canned tinned stewing steak, and nothing like real Burnt Ends."

Room Comfort

Pros:

• "Really comfortable room. The bed is the best I have ever slept in."
• "Basic but clean and cosy rooms with adequate views."
• "Rooms were spacious and decorated to compliment the style of the building."
• "Room was lovely and big."
• "The rooms are clean the staff friendly and accommodating and the food very good great breakfast and steaks."
• "Food was absolutely amazing, room comfortable, staff friendly and helpful."
• "Room was great overlooking friar street, our fifth visit."

Cons:

• "Tired old hotel room, broken fixtures & fittings, noisy as heck above the pub."
• "The place looks old and a few actual cobwebs on furniture."
• "Unfortunately the sewage was backing up and caused bad smell from the toilet."
• "The rooms are needing some TLC looking tired and the bed is too soft."
• "Room was dark and dirty, carpets was not hovered."
• "Our room was incredibly hot, no air conditioning, only a fan which wasn't enough, and very noisy from the street."
• "The main issue for us was the room being above the kitchen and baking hot."

Value

Pros:

• "The room was fair for the low price."
• "GREAT VALUE for money room rate including full English breakfast/choice."
• "The food is very reasonably priced."
• "For what you pay, it's fantastic and great value for money."
• "Food is lovely and good value for money."
• "Bar prices very reasonable."
• "But the hotel is good value."