Manor By The Lake Reviews Summary

Category: Wedding venue Cheltenham

Address: Hatherley Ln, Cheltenham, GL51 6PN, United Kingdom

Phone: +441242245071

Rating: 4.7
based on 185 reviews.

Venue and Setting

Pros:

  • "The Manor by the Lake is such a fantastic wedding venue."
  • "The setting was beautiful."
  • "The grounds and Manor itself are picturesque."
  • "The venue has a lot of land that is private."
  • "The grounds looked stunning and were perfect for photos."
  • "The grounds are just the right size, immaculate condition inside and outside."
  • "The venue is simply stunning and breathtakingly beautiful."

Cons:

  • "I also think the manor is quite run down and could do with some work."
  • "As you arrive you aren't sure you've got the right location as its next to an industrial estate."
  • "The venue is beautiful (if getting a little rough round the edges in places)."

Food and Catering

Pros:

  • "The food was incredible and everyone enjoyed themselves."
  • "The reception food was incredible, and all of my guests complimented the quality."
  • "They provided what most of our guests described as the best wedding food they have ever had."
  • "The food tasted absolutely delicious and the portion sizes were very generous."
  • "The food!!! It was absolutely incredible!!!"
  • "The food and alcohol was fantastic quality and served in generous quantities."
  • "Many of our guests have said it is the best wedding food they've ever had, lots of choice for dietary requirements too."

Cons:

  • "The full English food wasn’t enough to go around the guests."
  • "When it came to the breakfast there was no champagne, we had to chase for more orange and apple juice."
  • "We had paid for a coffee/tea station yet it appeared it never got set up or offered after the wedding breakfast."

Staff and Service

Pros:

  • "The whole MBTL team were incredible and they really do go the extra mile for you."
  • "Staff continued to check on us throughout the day and made sure everything was going to plan so we didn’t have to worry."
  • "The staff were extremely friendly with great customer service."
  • "The staff and chef that makes this special."
  • "Our wedding manager for the day, Cannor, could not do enough for us to ensure we were having the most amazing time."
  • "The staff went above and beyond to give us a special day, they truly made us feel so incredibly special."
  • "The staff couldn't do enough for you."

Cons:

  • "Just not enough of them. If we hadn't helped with flower arrangements for the tables the wedding could have been a disaster."
  • "We were let down by two staff during our day who clearly had limited experience."
  • "Not enough bar staff on the night either."

Accommodation and Facilities

Pros:

  • "Amazed at all the intricate wood carving about the place, loved the quality bathrooms in the various suites."
  • "Everything is to perfection, the location, the quality of each room."
  • "The rooms are spacious and well equipped."
  • "All of the rooms are stunning."
  • "The rooms were stunning and everyone commented on how gorgeous the Manor was."
  • "Our overnight guests thoroughly enjoyed their rooms and the exceptional breakfast spread the following day."
  • "The room we stayed in was nice, tea/coffee facilities are always welcomed."

Cons:

  • "There was a small issue with the toilets in the ballroom in the evening."
  • "Apart from how hot the rock bar and bridal suit were whilst getting stressed and trying getting ready hah."
  • "We had no mugs in our over night cottage stay at the venue so it was impossible to have a hot drink."

Thanks! Your review is awaiting moderation.