Woodlands Hotel Reviews Summary

Wedding Venue

Pros:

• "Gorgeous wedding and lovely bedroom and staff."
• "The canapés, room dressing and absolutely everything about this place is perfect."
• "We got lucky and had our wedding breakfast and evening reception in the new orangery and it's truly stunning."
• "Everyone at this lovely hotel worked with all their hearts to give us the wedding of our dreams."
• "Food great and wedding was very well organised."
• "The venue's aesthetics are a photographer's delight, with all those little touches that make for stunning backdrops and detail shots."
• "Lovely venue for a Wedding would highly recommend."

Cons:

• "Really didn't feel the wedding venue feel to this place."
• "Staff need to be more attentive as there were a few little issues in the evening do which needed some assistance but staff were scarce."
• "The staff what terrible."
• "Absolutely disgusting behaviour. Booked my daughter’s wedding and they cancelled the venue and refused to go ahead with the dates and refused a refund."
• "Some staff had a charisma bypass and wedding MC was overly 'official'."
• "No atmosphere and grumpy staff."
• "Food was nothing short of rubbish for the money."

Staff and Service

Pros:

• "The staff were very helpful and attentive."
• "Staff went out of their way to accommodate my family."
• "I want to give a big shout-out to your staff. They were not just professional but also super friendly and helpful."
• "Our wedding planner Jessica Tomlinson was absolutely brilliant."
• "Staff very courteous and welcoming."
• "The staff were helpful, the food was amazing and the grounds were incredible!"
• "Staff all cheerful and helpful especially when filled with free ice creams!"

Cons:

• "The receptionist has been rude to me on multiple occasions."
• "Some Staff very rude."
• "The management (think he was the general manager) needs to get a grip on himself and stop being arrogant."
• "Nigel was very ignorant had no empathy or customer service skills."
• "Although the venue is great how they can justify £6.00 for a can of John Smith's Is absolutely disgusting."
• "Reception staff require little more training."
• "The service from the manager wasn’t 5* he didn’t seem overly fussed about the simple requests we were asking."

Accommodation

Pros:

• "Absolutely gorgeous place."
• "Beautiful hotel lovely gardens, would highly recommend for any type of function or peaceful break."
• "The rooms are very clean spacious and have everything in you will need."
• "The bedrooms are luxurious! Huge, cosy, classy and comfy."
• "The rooms are comfortable and clean with everything you'll need."
• "The rooms are elegant and lavish, I recommend paying extra for the Whirlpool bath!"
• "Nice hotel with an impressive location and comfortable room."

Cons:

• "We had to ask to move rooms as the first room smelt vile."
• "Showering in the bath was iffy as there is no safety grab handle."
• "Stayed in a luxury room at the cost of £140 we found it very disappointing we had to ask for towels why the drinks cabinets wasn't working and air-conditioning not working on the hottest day of the year could not sleep too hot and uncomfortable."
• "The room I had whilst overall was excellent had a leak from the ceiling."
• "Worst night sleep in a hotel I have ever had, heater stuck on max on the hottest days of the year can't open windows as there is an industrial extract pipe and ac units under the window which sounds like I'm trying to sleep next to the M1."
• "Given different type of rooms to what was booked and tried charging twice for one room."
• "Room was very small with bed up against wall had to climb over partner to get in and out of bed, bathroom had ridiculous high bath (why)."

Food and Drink

Pros:

• "The food and service was wonderful."
• "The food was amazing and ALL that had the steak said it was the best they had ever tasted."
• "Food was to v. high standard - the Yorkshire Pies were superb."
• "Food is very good and well priced."
• "The wedding food (and breakfast the next day) was delicious and venue lovely."
• "The food we had was really good and very well presented."
• "The food was incredible, our guests haven’t stopped talking about the beef haha!"

Cons:

• "I was a little disappointed in the food as it didn't feel appear as though it was made in their kitchen."
• "Breakfast was pretty small to say it would of been £15, get more food in wetherspoons for £5."
• "The drinks were a little expensive tho."
• "The turkey could have been better if the fat was trimmed off first."
• "Went for Christmas dinner, wow what a let down £80 per head."
• "Food was nothing short of rubbish for the money."
• "When our food arrived it was barely warm."