Wroxeter Roman City Reviews Summary

Site and Facilities

Pros:

• "The site includes the likely centre of the city - including Bath House, Market, etc."
• "Lots of the ruins are visible and easily accessed."
• "There is a little shop, a museum, toilets and a free car park."
• "Parking is available just a few yards from the entrance."
• "Well worth a visit, takes a couple of hours, well laid out information boards."
• "The staff are very friendly and welcoming and you can have an audio guide which I highly recommend."
• "This is one of English Heritage's top sites, has a small museum of finds from the area. All in all well worth visiting."

Cons:

• "Biggest gripe was how they are still limiting numbers to the site, which is almost 100% outdoors."
• "The car park is quite small and currently there are limited facilities."
• "Tip for wheelchair users navigating around isn't very good at all with steps and steep inclines to access most of the site."
• "Couldn't go into main museum as essential work is being carried out."
• "The small museum and the interior of the replica villa are currently closed due to covid precautions."
• "The term roman city is very misleading."
• "A bit disappointing overall. There is not too much left apart from the single tall wall shown in all of the pictures."

Value and Experience

Pros:

• "An English Heritage site so there is an admission charge. It is worth the entrance fee however."
• "The staff is friendly and from what we could see it was really good to engage the school kids during the visit."
• "A fascinating insight as to how the Romans lived, worked and relaxed."
• "Fantastic day out to see The Romans Return to Wroxeter Roman City."
• "Full of history and a nice area to visit, especially on a sunny day."
• "Very peaceful and historic Roman ruins."
• "The site itself was mesmerising, and the audio guides and interpretation panels really brought it all to life."

Cons:

• "I couldn't describe it as good value for money."
• "A tad pricey if you're not a member of English Heritage, CADW or equivalent."
• "Not the best event and little atmosphere."
• "Kids loving it for running around on a summers day, but even my son who is a Roman history fanatic bored by the bland and dated interpretation."
• "Very, very expensive for what it is."
• "One disappointment was the lack of refreshments."
• "I have given it 3 stars due to the site manager making us feel unwelcome."

Staff and Service

Pros:

• "The staff were friendly and the tiny museum was cool."
• "Staff helpful and polite."
• "The staff were lovely and chatty and helpful."
• "The young English Heritage staff were knowledgeable and friendly."
• "Reception staff were very welcoming and helpful."
• "Staff at the entrance and in the little shop were friendly and helpful."
• "The staff were extremely friendly."

Cons:

• "Unfortunately the over enthusiastic volunteers in the museum were so loud I had to go outside to listen."
• "We went as a group and had two new guides. We had Hannah who was NOT child friendly."
• "A very unhelpful and indifferent member of staff who served me in the gift shop."
• "We were more than a little disappointed to find no catering facilities onsite."
• "Staff could be better, not helpful when I went, they were not child friendly."
• "Slightly disappointing - I know that ancient sites like this are inevitably largely ruins, but I really felt that English Heritage could have done more to bring this site to life."
• "I also would have enjoyed my visit more had I not been subject to a hard sell on joining English Heritage."