Bill's Windsor Restaurant Reviews Summary

Staff and Service

Pros:

• "Staff very friendly and helpful."
• "the staff are incredibly friendly and helpful, so you’ll always have someone at hand to help you with whatever you need."
• "Their service was fast and polite. The staff was friendly, attentive and made sure that we had a comfortable dining experience."
• "Our server Marlena was very attentive and even supplied a birthday dessert with candle for my husband after I casually announced it was his birthday at the end of our meal."
• "Lilly said she usually works at Bills Reading but was covering at Windsor. She served us with a smile and her good nature was infectious."
• "Visited here for my work Christmas lunch. The staff were friendly, good atmosphere and tasty food."
• "The staff really made her feel special and gave us a bottle of Prosecco on the house to celebrate, which was a really nice touch."

Cons:

• "Service was OK, a little slow perhaps. Table next to us had to send 2 meals back as cold !!"
• "Great location but not so great service. We were asked to sit outside in the cold despite finding several empty tables inside because apparently they were all 'reserved'."
• "Poor service I forgot to show my discount card and had accidentally paid. Waitress (Tunde) refused to even try and fix it."
• "Service however was the disappointment, not much enthusiasm from our server, no smiles all round in the restaurant really, even management!"
• "Never had a chance to try it as i was ignored for over 20 minutes on not very busy morning."
• "Service was slow (understandable with how busy it was) but we didn't feel very welcomed."
• "The service was terrible. The server was very nasty."

Food Quality

Pros:

• "The restaurant’s ambiance is cozy, brilliant, clean and posh."
• "Delicious gluten free breakfast at Bill's Windsor! The best GF toast I've had, a delicious potato rosti and everything piping hot on a warmed plate."
• "The eggs were perfectly poached, the hollandaise sauce was creamy and had the right balance of tangy and buttery flavors."
• "Hearty, flavoursome food served quickly, in good-sized portions and well-priced."
• "Food are beautiful presented and most importantly taste amazing!"
• "Food cooked perfectly just as requested. No grease and no watery eggs. Just good, properly cooked and served dishes."
• "The food was excellent as was the service."

Cons:

• "Burgers weren't the best burgers we have eaten."
• "I had the Buttermilk Chicken, largely flavourless. I left half of it."
• "However, I also tried their chicken shawarma plate which was just average in taste. It lacked the authentic flavor and juiciness that I was expecting."
• "Worst english breakfast ever had. Eggs not cooked properly, toast was only half toasted, beacon over cooked."
• "We had ordered the poached eggs with Avacado however the avocado comes mixed with spinach this is not stated on the menu. In addition sourdough was soggy."
• "Disappointed with the quality of their steak even though they charge quite a lot."
• "The food looks nice but this was probably the worst fried calamari i've ever had along with crab cakes that were just fried balls of batter with no crab."

Ambiance and Location

Pros:

• "Nice cozy atmosphere with friendly staff."
• "Gorgeous setting within Windsor train concourse."
• "Wonderful little eatery tucked away in the corner of the Royal Windsor Station."
• "If you’re going to Windsor Castle, this is a must! And it’s right by the train station so it makes it so easy."
• "The restaurant was decorated absolutely fantastic."
• "This place has a wonderful ambience, old wooden floors a rustic charm about it."
• "Very nice location, it's inside the Royal Windsor railway station building."

Cons:

• "No acknowledgement that website hasn't got changed hours!!! Or I wasn't warned when I called the restaurant."
• "Not much choice on the menu if you can't eat spicy or chillies."
• "The decor follows the current trend for stripped back quasi-industrial and the space feels cramped."
• "Quite a noisy atmosphere and draughty during frequent door openings."
• "Trips to the toilets located at the far left (when looking at the front of the restaurant) are in the spirit of navigating an obstacle course due to the layout and people moving about."
• "No air conditioning in 32 degree heat, it was cooler outside."
• "Cosy restaurant and does not offer an ample amount of space per table, so expect to feel a tad cramped when seated."

Value and Pricing

Pros:

• "Hearty, flavoursome food served quickly, in good-sized portions and well-priced."
• "Fantastic food, reasonably priced."
• "We were surprised when we paid the cheque that our kids meals were free! So it only cost us £20!"
• "Prices are reasonable as well considering it is a prime location."
• "Had the vegan burger and the croquettes with sweet pot fries and it was 10/10, perfect sized lunch."
• "The food was delicious and very affordable."
• "Really tasty, good quality Food, surprisingly keenly priced."

Cons:

• "Wetherspoon offers better food for half a price and they do not have service charge."
• "The service charge of 12.5% is crazy. It shouldn't be on the bill and we should not have to ask to have them removed and then be questioned about why."
• "The bill was a bit steep but can’t fault that guess the clues in the name?"
• "Food was of reasonable standard, lacked any wow factor, which I would expect at this price point."
• "The main courses didn't come with vegetables, and £3.95 for a small handful of beans and broccoli is daylight robbery considering that the main courses were pretty expensive for what they were."
• "Food portions are satisfactory but really and honestly should be bigger when compared to competing restaurants for this price range, especially for the standard Full English Breakfast."
• "Worst english breakfast ever had... and top of that it cost us £28.59 for two."