Cosy Club Reviews Summary

Service

Pros:

• "Always nice and pleasant service."
• "Great professional and friendly service, nice atmosphere too."
• "All staff were very friendly."
• "All really welcoming and attentive."
• "Paula is an absolute angel, 10/10 service, always has a smile on her face and makes you feel so welcome."
• "Staff could not be more helpful and friendly."
• "The staff were very friendly and helpful. Our drinks came very quickly."

Cons:

• "The staff were rude and disrespectful when being asked to change the food."
• "Our waitress was very polite but very slow, for one course we seated for nearly 2 hours total."
• "The waitress was blasé the cocktail waiter had no personality, really don’t recommend this place at all."
• "It was hard to get a drink from the bar as the bartender was flirting and not giving anyone service."
• "Servers were walking up and down the table like lost sheep, looking for the correct guests for the orders they carried."
• "Staff are friendly but service is sooo slow you could get too cosy and think you're home!"
• "Staff slow, unresponsive and inattentive."

Food Quality

Pros:

• "The food was delish."
• "The food was amazing and the drinks were tasty and beautiful."
• "Two of us had chicken burgers which were gorgeous!"
• "Food was incredible."
• "Absolutely delicious food and great mocktails - I couldn't tell I was going alcohol free."
• "The food was cooked to order which is very rare in Ipswich, normally a plate is on the table 5 seconds after ordering (reheated slop) but not in this case."
• "I personally had a halloumi burger with fries which was just packed with flavour."

Cons:

• "The food was perfectly ok, but I can't recommend eating here. Who needs the stress?"
• "The place is nice although the food is completely terrible."
• "The burger was tough and chewy. More akin to a store bought Tesco burger."
• "Once the food arrived it was just disappointing for the atmosphere and the price I expected more."
• "I can honestly say that I won’t be returning to the costa club in a hurry, waited an hour for my food which was cold and bland."
• "Food wasn't even mediocre..menu needs a complete change ...far better places to eat in Ipswich."
• "The food arrived and was certainly not worth the wait we ended up leaving half of it."

Atmosphere & Decor

Pros:

• "Loved the decor and atmosphere, would definitely visit again minus the cocktail 🍸."
• "You'll find yourself sitting at your table looking at all of the weird and wonderful art in the walls."
• "The decor is as the name suggests and the service is very friendly."
• "The decor is outstanding fits with the vibe."
• "Surroundings and atmosphere was friendly and happy."
• "The decor and atmosphere is very nice."
• "This place has a nice, relaxing atmosphere with relaxing music playing."

Cons:

• "It was very quiet when we went (Sunday evening) so we sat on the squishy leather sofas."
• "I was there on a particularly dead evening as the food area was shut and most of the bar had been closed down."
• "Getting to the toilets was not. The toilets are on a middle layer of the building, therefore had to us the stairs."
• "One guy seems SO intent on flirting with his female colleagues that it took him ten minutes to pour a pint."
• "The only major complaint for me is the attire if our waitress (who was lovely by the way). It is wholly inappropriate to wear a fully sheer blouse which completely shows underwear (bra on full display) to serve customers food."
• "Looks like your nans front room but that's the theme they are going for."
• "Unfortunately it just felt messy and dirty on this occasion."

Value

Pros:

• "The cocktails are good."
• "The mocktails were great as ever."
• "The 2-4-1 cocktails are good too especially as you do not have to have the same cocktail like most other places."
• "You can get a free glass of house wine with 3 tapas dishes."
• "The food was incredibly and great value for money!"
• "Brilliant food at good prices."
• "The drinks menu is well priced and the service was excellent."

Cons:

• "Drinks are very over priced."
• "At £10 for a cocktail, getting a rubbish pre-made mix just isn't on."
• "They do charge for any extra you ask for such as extra cheese, extra bread even for a vinaigrette for a salad order."
• "Drinks a little pricey £7 for a Large glass of wine, £2.50 for an orange juice."
• "Cocktails were overpriced and not that great."
• "Prices are way to high for what for the tiny portions they serve."
• "Given the price of the wine, drinks and food in general the standard really needs to be a lot better."