The Grantley Arms Reviews Summary

Staff Service

Pros:

• "Really friendly staff, good price for great food."
• "We were served by Chris and he was fantastic. Extremely attentive, advising us on our choices and nothing was too much trouble."
• "Staff are very helpful well done to all for a lovely time."
• "Staff were professional and very welcoming."
• "Staff are always welcoming, they don’t let you feel ignored but they don’t hover around and make you feel you’re being watched."
• "Really great bar service from Will and Josh (who both have good hair!)."
• "The staff were very attentive."

Cons:

• "The service wasn't the greatest!"
• "If waiters keep passing you without a glance and you have been sitting at your table for 20min."
• "The staff were so miserable, not a smile seen. No please, no thank you."
• "If I were to have a comment that may have cost a star in the evaluation, it would be slow service."
• "Service isn't great and for this level of pricing, you would expect something extra."
• "There was a lack of staff presence when I arrived and wondered around for a while until I was offered a table."
• "We did not have any waiting staff ask us how our meal was either as we started eating, or at the end of the meal."

Food Quality

Pros:

• "The olives were very tasty."
• "The potatoes were roasted to perfection, super crispy & tasted like the real home made thing & not something from the freezer."
• "The food was excellent."
• "The vegetarian options were very good with options to customise your dish as needed."
• "Delicious, crispy, tempura batter, served with perfectly cooked chips and yummy mushy peas."
• "The best fish and chips."
• "Amazing vegetarian food, I was told one of the chefs is a vegetarian which helps, perfectly done salad, butternut squash and broccoli, with hummus pine nuts."

Cons:

• "Overall, I thought the meal was overpriced for what we received...."
• "Risotto was the worst I’ve ever tried: the rice had never been close to Parmesan or butter it was absolutely tasteless."
• "Steaks were fatty and took a lot of effort to cut through, not seasoned, quality was rubbish. £28 a dish!"
• "The food is perfectly fine although won’t knock your socks off, also….no Sticky Toffee Pudding? Come on now!"
• "We got very disappointed with the food, steak is £28 and only came with a few onion rings and chips and the peppercorn sauce was terrible."
• "The venison bourguignon was dry, this included the meat and sauce."
• "The camembert was over done or microwaved and was a runny mess."

Ambiance & Facilities

Pros:

• "We were lucky enough to dine in the Granary, a beautiful space for that 'private dining' atmosphere."
• "Dog friendly inside and out."
• "The Pub is clean and smells lovely."
• "Totally fell in love with this huge, old pub. It's got a relaxed, friendly vibe, very welcoming team and the decor is beautiful."
• "The Grantley Arms is absolutely beautiful. Cosy, beautifully presented."
• "A beautifully refurbished village pub which offers a wide ranging menu and an excellent variety of beers, wines and spirits."
• "Lovely village pub with a friendly, warm atmosphere."

Cons:

• "A number of the old wooden chairs could do with some maintenance as we had to swap a couple out."
• "Tables were a bit squashed in."
• "The parking area very small, be aware it hard to find a free space."
• "The dining area could do with a little bit of reorganisation as we had to move our table as it was in a busy walk way to an outside area to create more space for people to pass."
• "After sitting down for only about 5 mins the owner of the pub attacked us and told us to 'get the f out her pub' if we weren't going to buy anything."
• "Normally excellent, but this time service was very slow, (to the point our party ended up holding others up) and booking details (disabled dinner) were not heeded."
• "Navigating out of a fairly poorly lit car park was not overly straightforward."