Address: 220 Ladywood Middleway, Birmingham, B16 8LP, United Kingdom
Rating: 4.4
based on 195 reviews.
Cinema Experience
Pros:
"The cinema is one of the best in Birmingham with its recliner seats and great quality screens."
"Staff are excellent and friendly."
"State of the art facility, friendly staff clean environment and a brilliant experience all round !!"
"Really enjoyed going to this cinema. They had great customer service which included someone showing you to your seats and they had the most comfortable reclining seat I've ever sat in at the cinema's."
"Absolutely fantastic Odeon Cinema - The seating is always comfortable, clean and just right."
"Odeon was brilliant! Watched Joker, first time going to a cinema with reclining seats! Very comfortable."
"This now gets a one star from me, the seats were disgusting, (screen 6) as were the prices."
"They have a great cinema but it's very loud so if you are sensitive to hearing maybe bring some non noise canceling headphones to dampen the sound!"
"Not a bad place but the people in the movie theatres can put you off at times."
"It's more expensive then our local cinema."
"Shame the reclining seats in Screen 9 are in such a shabby condition."
"The air-conditioning in the auditorium (screen 3) was broken."
"Cinema halls are often freezing cold, seats torn."
Parking
Pros:
"Great variety of places to go and subsidised/free parking as long as you get your ticket redeemed."
"Good amount of facilities available with a high number of parking spaces."
"Parking is excellent and relatively cheap for the centre of town, which is handy for people staying in the Travelodge."
"Broadway Plaza has a ticketless car park. When you attend the cinema, you can put in your reg number in their machine and it gives you up to 3 hrs free parking."
"Offers free parking when visiting certain facilities."
"Parking for Odeon customers is free for 3 hours from registration."
"Plenty of parking & up to 3 hours for free if using the cinema."
Cons:
"However the 3 hours parking you get for free when you register your car on the system is not enough."
"Also loud & weird people in the late hours."
"However, I do not recommend parking here. It is expensive and very narrow with very little space to maneuver."
"Would give it 5 stars but parking is stupid charged me £1.50 for 15 mins."
"Parking here is really expensive. That's probably why it was pretty dead when I visited. A massive Odeon Luxe cinema that seemed empty."
"Parking it's a pain here, the ticket machine does not recognise your car and no attendant expect for the person through the machine."
"Only shame is that getting out of the car park is a bit of a mare - could be a bit more user friendly."
Food and Beverage
Pros:
"Snacks was nice and so where the drinks."
"Food reasonable and good value, but drinks seemed excessively expensive."
"Drinks really reasonably priced."
"The food was fabulous."
"Had a great Birthday meal for the wife, sister and brother in law. Staff all looked after us well. Food and drink excellent couldn't wish for anything better. Would recommend this place will go more often."
"You can grab a bite to eat at Frankie and Benny's too which always has a great atmosphere with plenty of options on the menu."
"Fantastic selection of restaurants."
Cons:
"The food was priced high, but in a free market, you makes your choice and pays your money."
"visited during corona virus. I fancied the fish and chips, It was edible, but not worth the money, fish oily and fish looked mushy."
"Rock up was soooo great but the bowling ally was not so good. The food there was horrible, like the chips weren't cooked properly and the chicken nuggets were really choppy."
"Food we ordered was a bit dry."
"HOWEVER, I am disgusted with the quality of the food that is provided by this establishment."
"The pick n mix selection was very poor and the ac was blasting way too cold in the movie."
"The waiting area for food and drinks is dirty and horrible."
Staff and Service
Pros:
"Staff are excellent and friendly."
"State of the art facility, friendly staff clean environment and a brilliant experience all round !!"
"Really enjoyed going to this cinema. They had great customer service which included someone showing you to your seats and they had the most comfortable reclining seat I've ever sat in at the cinema's."
"Great service, friendly staff and free parking for 3 hours."
"Staff are polite and helpful, and keeping their distance from you in a reasonable manner."
"Really busy but kept running smoothly with fabulous staff."
"Lovely place especially Odeon Lux is the best cinema in town."
Cons:
"Hellishly long queue for snacks, waited in queue for over 20 mins due to insufficient or insufficiently trained staff."
"Staff has to be more respectful and pay attention to people as sometimes they just walk past and ignore you completely."
"Absolutely appalled the room was clean but one of your staff has a very bad attitude and called our party a load of liars and also swore at one of our party disgusting behaviour will not be staying there again."
"Went bowling here. Staff need serious training. Rude, apathetic and lazy."
"Bar woman Sophie was the rudest person I've ever encountered.. Manager Heidi wasn't much better."
"One girl with red hair walked around on her phone, had to be asked 3 times to remove bowling balls from the gutters."
"We went to Frankie and Bennys but was disappointed with the quality of the food, felt standards had dropped."
Facilities and Entertainment
Pros:
"One of the best places in Birmingham for a day out."
"Great variety of places to go and subsidised/free parking as long as you get your ticket redeemed."
"Good amount of facilities available with a high number of parking spaces."
"Leisure facilities include a bowling alley and a cinema - perfect for a evening out."
"Loads of places to go for the young an old lots of fun for all from crazy golf to rockclimbing to aving a try on yr luck at the casino or go bowling theres ti much to mention!"
"One of the best near centre areas there are, you have everything there... Cinema, climbing, mini golf, table pool, mini games, bowling, food you name it :D"
"A full package deals i. Broadway plaza. Different ges like bowling, arcade games, pool table everything u can place at one place."
Cons:
"Day time the place is dead and only really comes alive at night and so will trouble due to the location...."
"The selection of restaurants has reduced over the years so not as busy as before."
"It’s a nice place however it doesn’t have that number one place to go, feel."
"Too much focus on alcohol and parties for it to be a good place for families to hang out."
"The plaza itself was a bit quiet I swear I saw tumbleweeds blowing through."
"However, they need to up their game on better places to eat inside of Broadway Plaza."
"The bowling was a bit pricey for students and cinema didn't have many films showings in the afternoon."