The Oracle Reviews Summary

Category: Shopping mall Reading

Address: Riverside Road, Reading, RG1 2AG, United Kingdom

Phone: +441189659000

Rating: 4.3
based on 508 reviews.

Accessibility & Location

Pros:

  • "It is an easy walk from the main train station."
  • "Main indoor shopping centre in the Reading, over 2 floors. Attached to a car park. Easily to reach by car or train (5-10 mins walk away)."
  • "The mall also has a nice variety of shops, and the street just outside the mall has several more within easy walking distance."
  • "It's a pleasant visit every time we go, which is not so often as we've moved now but always go back to Reading as that's where out favourite restaurant is."
  • "Parking a plenty, short walk into the center with everything that one requires for a laid back weekend off shopping, eating and drinking."
  • "Wheelchair access is available at all entrances, HAPPY Days 😊"
  • "Great modern shopping complex! Good links to public transport as well as a large multistorey car park too."

Cons:

  • "Parking can be a bit tricky at busy times. Getting into the oracle driving there can sometimes be a lot of traffic getting in."
  • "Parking is within the complex (although can be pricey, park after 6pm for cheaper rates)."
  • "The only issue I’m finding is lack of accessibility."
  • "It's also a pain that two out of four of the entrances are closed. Went round in circles today to get to Next."
  • "Parking is confusingly and horribly sign-posted on your way in."
  • "Bikes stolen. Had bikes stolen from the oracle, they were stored and locked to provided bars for bike parking. Oracle weren’t interested in any assistance and the CCTV is too poor quality."
  • "It’s a shopping center. Filled with various shops and accompanied by tasty bars and restaurants overlooking the river."

Shopping Experience

Pros:

  • "A lovely shopping area with all the popular shops and stores."
  • "It is very Large, modern shopping centre in the heart of Reading City Centre."
  • "There’s loads of choice, just everything you could possibly need for every budget."
  • "Very bright and cheerful to walk in. Very clean."
  • "Beautiful place. Clean and spacious, the atmosphere is welcoming."
  • "Great Mall with a nice selection of shops (many in the pricey side), modern and clean facilities."
  • "Simply love that amazing river slicing through the middle of the Oracle shopping mall making it a perfect combination of yin and ylang energy!"

Cons:

  • "Was difficult to find a free space probably due to the time of the day."
  • "Half the shops now owned by sports direct which is a bad thing."
  • "Seems to be losing stores quickly with quite a few empty units."
  • "A great array of shops and restaurants, clean and well staffed, although slightly confusing layout."
  • "Too much walking required for me to look around the shopping centre."
  • "Fairly good choice of clothes shops, not much else. Debenhams is sorely missed."
  • "Not that interesting. Lacks a variety of shops."

Facilities & Cleanliness

Pros:

  • "Toilets were only available in level zero."
  • "The toilets are spacious and cleaned regularly."
  • "Contains a comfy family room where you can change or feed your baby in peace (bottle warmer available on the spot)."
  • "There is a big area dedicated to toilet and it is always clean and tidy."
  • "Bathroom is excellent and v clean; lots of cubicles."
  • "The toilets were clean and socially distanced with staff cleaning constantly. Very reassuring."
  • "Bathroom areas very clean too, always important but moreso when you have little kids!"

Cons:

  • "Facilities urinals are super close together like literally shoulders touching which I did not like, there was 10 urinals and only 2 hand dryers!"
  • "Parking charges are very high considering you are supporting the businesses."
  • "Car parking charges are expensive compared to other town shopping area's."
  • "Parking is pretty plentiful, but expensive."
  • "Parking is very expensive (Β£12 for about 5-6hrs)."
  • "The price for parking is just ridiculous. 8 hours or longer is Β£20."
  • "Parking is very expensive!"

Ambiance & Environment

Pros:

  • "The Oracle is nostalgic for me. Spent me teens and young adulthood here from movies to bars to clubs to restaurants to desserts."
  • "Simply love that amazing river slicing through the middle of the Oracle shopping mall making it a perfect combination of yin and ylang energy!"
  • "The Riverside is beautiful though, especially at night and a lovely place to have a walk."
  • "This is one of the best shopping centres for 60 miles in all directions."
  • "The riverfront part of this shopping centre is actually one of the best atmospheres in Reading now, if not the best!"
  • "It's a vibrant hub that epitomizes modern urban living and leisure."
  • "The location is amazing in the evening when the whole place is lit up and just looks stunning."

Cons:

  • "Parking was simple, a tad pricey but that isn't unusual these days."
  • "Was charged Β£7.50 when we left after 7pm... The cost of parking is ridiculous."
  • "Parking was easy! The reception staff were very helpful and it was a delight to speak with them."
  • "Parking was reasonably cheap."
  • "So many shops, not cheap parking but it’s incredibly convenient."
  • "Only slight comment is parking prices are high as all inner city car parks."
  • "The car park is extortionate with us paying Β£8 for just over 3 hours!"

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