Holmbush Shopping Centre Reviews Summary

Alcohol Availability

Pros:

• "Friendly staff, happy to help, easy parking the only saving grace."

Cons:

• "An absolute disgrace, visited this large Tesco only to be bombarded with alcohol in almost every aisle."
• "Sadly as soon as you walk in you're hit with a wall of beers."
• "Shocking and pushing alcohol as the must-have option."

Facilities and Accessibility

Pros:

• "Excellent disability facilities and toilets."
• "Not too busy, so nice and calm."
• "Both the Tesco and Marks & Spencer stores are large, so be prepared."

Cons:

• "If you're bringing your kids / children or disabled in the Tesco side, don't bother. They don't care, anyone can park there."
• "Traffic light system on the door now, unfortunately, this didn't stop the shop from being packed out."

Food Quality and Variety

Pros:

• "Excellent range of goods - several n/a in my local store."
• "The shop is spacious and airy - pleasure to shop there and found exactly what I wanted."

Cons:

• "Vegetarian freezer section had defrosted... and then froze again... Food in a shocking state."
• "So-called 'fresh produce' with literally 1 day before out of date."

Pricing and Value

Pros:

• "I love this place!! First of all I treat myself to a Mcdonalds and then I have a look around M&S at all they're simply divine clothes, items, perfume, makeup, etc."

Cons:

• "If you're not a Clubcard holder the prices are outrageous!!"
• "Marks & Spencer....overpriced, poor range of sizes in clothes unless you order online and return."

Parking and Traffic

Pros:

• "Everything is on level ground and there are lots of parking spaces but it's very popular so the parking area is busy."
• "Ample parking and vast majority following covid rules sensibly."

Cons:

• "Car park is a bit of a Rat Race Warren."
• "The car park is always busy most days of the week."

Staff and Customer Service

Pros:

• "The staff are always polite caring pleasant and go out of their way to assist you."
• "All the staff I have ever come across have been so nice and really done everything they could to help me it's always a good experience there."

Cons:

• "Vegetarian freezer section... Told staff but they didn't care and a manager was apparently not available."
• "Very very busy place, unfortunately one staff member I asked a question to was really rude then turned her back on me."